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Hotel La Union, Affiliated by Meliá

Photo gallery for Hotel La Union, Affiliated by Meliá

Exterior
Outdoor pool, open 7:00 AM to 6:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 6:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 6:30 PM, pool umbrellas, sun loungers
Terrace/patio

Overview of Hotel La Union, Affiliated by Meliá

Hotel La Union, Affiliated by Meliá

3.5 star property
3.5-star hotel in Cienfuegos with 2 bars/lounges and outdoor pool

7.2/10 Good

26 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Gym
  • Air conditioning
Map
Calle 31 (D‘ Clouet), Between 54 and 56, Cienfuegos, Cienfuegos, 55100
Main amenities
  • Daily housekeeping
  • 2 bars/lounges
  • Outdoor pool
  • WiFi in the lobby
  • Fitness center
  • Sauna
  • Pool bar
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • Heart of Cienfuegos

Restaurants

  • Benny More - 3 min walk
  • Bouyon - 4 min walk
  • Inglés - 5 min walk
  • Piña Colada - 7 min walk
  • Casa Prado - 8 min walk

About this property

Hotel La Union, Affiliated by Meliá

When visiting Cienfuegos, Hotel La Union, Affiliated by Meliá is a great choice to consider. Guests can indulge in massages, and 1869 serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms

Arriving/Leaving

  • Check-in time from 4 PM - 11:30 PM
  • Early check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 bars/lounges
  • Poolside bar
  • Snack bar/deli

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1869
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

1869 - This restaurant serves breakfast, lunch, and dinner.
Dama Azul Pool Bar - Onsite bar. Open 24 hours. Open daily.
Venus Negra Terrace Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per night (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Please note that credit cards issued by US banks or their branches are not accepted.

Also known as

Union Hotel CIENFUEGOS
Union CIENFUEGOS
Hotel Union managed Melia Hotels International Cienfuegos
Hotel Union managed Melia Hotels International
Union managed Melia Hotels International Cienfuegos
Union managed Melia Hotels International
Cienfuegos Holiday Inn
Cubanacan Boutique La Union Hotel Cienfuegos
La Union, Affiliated By Melia
Hotel La Union Affiliated by Meliá
Hotel La Union, Affiliated by Meliá Hotel
Hotel La Union, Affiliated by Meliá Cienfuegos
Hotel La Union, Affiliated by Meliá Hotel Cienfuegos
Hotel La Union managed by Melia Hotels International

Frequently asked questions

Does Hotel La Union, Affiliated by Meliá offer free cancellation for a full refund?
Yes, Hotel La Union, Affiliated by Meliá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel La Union, Affiliated by Meliá?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel La Union, Affiliated by Meliá?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:30 PM.
Is parking offered on site at Hotel La Union, Affiliated by Meliá?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel La Union, Affiliated by Meliá?
You can check in from 4 PM - 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM.
What is there to do at Hotel La Union, Affiliated by Meliá and nearby?
Hotel La Union, Affiliated by Meliá has 2 bars and an outdoor pool, as well as a sauna and a fitness center.
Are there restaurants at or near Hotel La Union, Affiliated by Meliá?
Yes. Nearby restaurants include Benny More (3-min walk), Bouyon (4-min walk), and Inglés (5-min walk).
What's the area around Hotel La Union, Affiliated by Meliá like?
Hotel La Union, Affiliated by Meliá is in the heart of Cienfuegos, a short 1-minute walk from El Bulevar and 2 minutes' walk from Jose Marti Park.

Overall score and ratings

7.2

Good

7.7/10

Cleanliness

7.4/10

Staff & service

5.3/10

Amenities

7.4/10

Property conditions & facilities

2/10 Poor

Hotel was decent, best you could find in Cienfuegos. However, went home realising I have lost all my accessories along with some lip sticks. Watch out for hotel staff!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 2-night trip
Verified Hotels.com guest review

6/10 Good

Pool unmanageably busy with non-guests
Main reason to stay at this hotel: swimming pool during hot July days. But the pool must be open to non-guests because every day it was PACKED and there are only 40ish rooms in this property. No lawn chairs were ever free, tons of people drinking in the pool and what felt like dozens of children (this kind of a plus because we travel with a kid). I feel that the hotel should warn guests that the pool will be busy with non-guests, AND that they should control the number of people they let in at a time.
Maria, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Decent hotel, but sort out breakfast service!
This was largely a comfortable and good hotel. The main thing that leads me to deduct some points from the service part of my review is how badly breakfast was handled. We stayed two nights. On one night, when the hotel was also frequented by a large tour group, we got a nice, extensive breakfast buffet. However, the other night, there were fewer guests and the breakfast consisted of a very limited offering and table service (no menu) rather than a buffet. Whereas this may be understandable in certain circumstances, not only did we get a limited range of options, the bread served was clearly from at least one day before and rock hard, dried out and pretty much inedible. This should definitely not be the case. We paid a fairly high amount (for Cuba) for both of our nights of stay, so should not have received such a terrible breakfast experience on one of our nights.
Johan, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Nice pool but beware as Pool is busy on weekends with many non hotels guests that come use the pool for the day. Pool area is not up to standards and not kept very clean. Personnel was slow to pick up empty glasses and dirty diapers ... massage services available at descent prices (not tried) Personnel leave their children unattended at the pool while at work, creating some nuisance for guests... Hotel could be cleaner, floor does not seem mopped regularly, Trash can be found under bed. Overall hotel is pretty with a nice pool but not really good value given the poor service.
2-night romance trip
Verified Expedia guest review

8/10 Very good

ALON, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Great location in the centre of town. Nice colonial hotel with a good pool. Has been restored well but rooms very cheaply furnished and shutters were almost impossible to open. They could have done a better job in renovations. Food not so good (this is Cuba) but I was expecting better from a Melia Hotels group hotel.
2-night trip
Verified Expedia guest review

8/10 Very good

La Union was a great place to stay, with beautiful pool and spa area. Room itself was a little run down but staff were friendly and helpful, and it is right next to the main square
Serena, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Here's your home in Cienfuegos.
Lovely hotel. In the center of town. Just one block from the main plaza and on the walking street of town. There are three courtyards and a nice pool. Three restaurants. The terrace restaurants has views of town, and great Cuban music every evening. Run by Melia hotel, i give it top rating in Cienfuegos.
Verified Hotels.com guest review