The hotel was in the perfect location, right on a street overlooking the Duomo square. It was the most beautiful place! The bathroom was also very nice, decorated lovely with a huge walk in shower.
Because there isn’t a 24 hour reception, we did have to wait outside for 45 minutes for somebody to arrive to show us the room and for check in.
The door didn’t lock. We kept messaging the owner who kept telling us what to do but it just wouldn’t lock, so we had to leave our things unattended with no lock which didn’t feel safe.
The aircon didn’t work properly and the lights kept flickering - the owner did offer for us to change rooms due to the problems, but when we looked at the other room on offer we found it to be very dirty and so decided to stay in the original room.
Also the breakfast included is just two packet croissants (which were rock hard, I have no idea how long they’d been sat there for), some hard bread and Nutella. There was a coffee machine but no coffee pods.
Overall, with a bit of care and repairs put into the place it would really be worth the money and a beautiful place to stay. I’d certainly stay again just for the location if the little things were fixed up and more care taken with the quality. But if things didn’t change then I would stay somewhere else on my return to Florence.