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The Sandman

Photo gallery for The Sandman

Lobby
BBQ/picnic area
Exterior
Standard Room, 1 Queen Bed (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)

Overview of The Sandman

The Sandman

3.0 star property
3-star hotel in Santa Rosa with outdoor pool and pool bar
8.0 out of 10 Very good
8.0/10 Very good

1,284 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
The price is CA $192
Price available on 06/12/2023
Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Fitness center
  • Pool bar
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Concierge services
  • Picnic area
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Room options

About this area

What's nearby

  • Sonoma County Fairgrounds - 5 min drive
  • Graton Resort and Casino - 9 min drive
  • Safari West - 14 min drive
  • Sonoma State University - 13 min drive
  • Healdsburg Plaza - 14 min drive
  • Russian River - 24 min drive
  • Calistoga Hot Springs - 28 min drive
  • Chateau Montelena Winery - 29 min drive
  • Castello di Amorosa - 33 min drive

Getting around

  • Santa Rosa, CA (STS-Sonoma County) - 11 min drive
  • San Francisco Intl. Airport (SFO) - 83 min drive
  • Santa Rosa Station - 3 min drive

Restaurants

  • McDonald's - 11 min walk
  • El Pollo Loco - 8 min walk
  • Starbucks - 8 min walk
  • Panera Bread - 12 min walk
  • Taco Bell - 13 min walk
Map

About this property

The Sandman

Enjoy your visit to Santa Rosa with a stay at The Sandman. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Fellow travelers like the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs per pet)*
  • Service animals welcome
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Poolside bar
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Pool gate

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Picnic area
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • IPod docking station
  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel
The Sandman Hotel
The Sandman Santa Rosa
The Sandman Hotel Santa Rosa

Frequently asked questions

Does The Sandman offer free cancellation for a full refund?
Yes, The Sandman does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Sandman?
As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at The Sandman on 12 Jun 2023 start from CA $192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Sandman?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Sandman?
Yes, there's an outdoor pool.
Are pets allowed at The Sandman?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 25 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at The Sandman?
Yes, there's free self parking.
What are the check-in and check-out times at The Sandman?
You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Sandman?
No, this hotel doesn't have a casino, but Graton Resort and Casino (9-min drive) is nearby.
What is there to do at The Sandman and nearby?
The Sandman has an outdoor pool and a fitness center, as well as a picnic area.
What's the area around The Sandman like?
The Sandman is located a short 11-minute walk from Empire College. Travelers say this hotel is in a good location.

Reviews

8.0

Very good

8.1/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Horrible
Deborah L, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Nope
The hotel has been under construction/remodel for years. I travel with my pups, and once again, given a room which smelled like a perfume counter in a department store. Talk about masking dog smell… Not even a good value. Not going back.
Pamela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Vanessa, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid this place if you can
Paid $900+ for three rooms for one night. This place was not a hotel, just a motel and even then is overpriced. Disappointed in every way.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hanni H, 2-night trip
Verified Hotels.com guest review

6/10 Good

Eric, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Bad cost/benefit option
Hotel WAY past due to an upgrade (it is in progress, but it should had happen years ago). My room has a liability bomb, with non-working bathroom door, slow tube drainage, broken furniture, questionable electric connections, loud HVAC... considering the night rate this is one of the worst hotels I've stayed. Next year I'll stick with my gut and stay in one of the brand hotels nearby.
Silvio, 2-night trip
Verified Hotels.com guest review

6/10 Good

Don, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review