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Club Amigo Caracol - All Inclusive

Photo gallery for Club Amigo Caracol - All Inclusive

Exterior detail
On the beach, white sand, snorkeling, beach volleyball
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Club Amigo Caracol - All Inclusive

Club Amigo Caracol - All Inclusive

3.0 star property
Santa Lucia beachfront property with outdoor pool and beach bar

7.0/10 Good

31 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Gym
  • Air conditioning
Map
Avenida Turística, Santa Lucia, 74250
Main amenities
  • On the beach
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • WiFi in the lobby
  • Free children's club
  • Fitness center
  • Children's pool
  • Beach bar
  • Childcare
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Supervised childcare
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Restaurants

  • Aquabar - 2 min walk
  • Bar Caracol - 2 min walk
  • Bar Playa - 8 min walk
  • Restaurante "Luna Mar" - 8 min walk
  • Lobby bar - 10 min walk

About this property

Club Amigo Caracol - All Inclusive

At Club Amigo Caracol - All Inclusive, you can hit the beach to play volleyball or sip a drink at the beach bar, plus you'll have access to onsite snorkeling, sailing, and kayaking. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center. Dining choices include 2 restaurants and the 3 bars/lounges are great places to grab a cold drink. This all-inclusive property also features a free kid's club, a children's pool, and a snack bar/deli. Fellow travelers say good things about the helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Onsite extended parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • 3 bars/lounges
  • Beach bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Supervised childcare

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Snorkeling
  • Parasailing nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • In-room accessibility (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

More

  • Limited housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Dining

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Onsite venue #2 - This restaurant serves dinner only. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 5 per hour (rates may vary)
  • WiFi is available in public areas for USD 5 per hour (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

This property accepts cash.

Also known as

Hotel Caracol Santa Lucia
Caracol Santa Lucia
Club Bravo Caracol Resort Santa Lucia
Club Bravo Caracol Resort
Club Bravo Caracol Santa Lucia
CLUB AMIGO CARACOL Property Santa Lucia
CLUB AMIGO CARACOL Property
CLUB AMIGO CARACOL Santa Lucia
CLUB AMIGO CARACOL All-inclusive property Santa Lucia
CLUB AMIGO CARACOL All-inclusive property
Club Amigo Caracol Hotel Playa Santa Lucia
Club Amigo Caracol Playa Santa Lucia
Hotel Amigo Caracol
Club Amigo Caracol - All Inclusive Santa Lucia
Club Amigo Caracol - All Inclusive All-inclusive property

Frequently asked questions

Does Club Amigo Caracol - All Inclusive offer free cancellation for a full refund?
Yes, Club Amigo Caracol - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Club Amigo Caracol - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Club Amigo Caracol - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Club Amigo Caracol - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Club Amigo Caracol - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Club Amigo Caracol - All Inclusive?
You can check in from 4:00 PM - midnight. Check-out time is noon.
What is there to do at Club Amigo Caracol - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes aerobics. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include 3 bars and a fitness center. Club Amigo Caracol - All Inclusive also has a garden.
Are there restaurants at or near Club Amigo Caracol - All Inclusive?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Bar Playa (8-min walk), Restaurante "Luna Mar" (8-min walk), and Lobby bar (10-min walk).
What's the area around Club Amigo Caracol - All Inclusive like?
Club Amigo Caracol - All Inclusive is located a short 14-minute walk from Santa Lucia Beach.

Overall score and ratings

7.0

Good

7.7/10

Cleanliness

7.0/10

Staff & service

6.7/10

Amenities

7.2/10

Property conditions & facilities

2/10 Poor

No warn water, 2 hours lines to eat, food was terrible. Waste of time and money
Yusmary, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great small resort. With friendly people. Very clean and well maintained.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean great staff. I am happy about everything.
1-night family trip
Verified Expedia guest review

2/10 Poor

4-night trip
Verified Expedia guest review

4/10 Fair

Very good hotel with great comfort but not all staff are friendly. Customer service needs improvement
3-night romance trip
Verified Expedia guest review

8/10 Very good

We came just for a day, as stopover to our final destination and since we are not a resort turists I just can say that staff is polite, beach nice, room great, but food something we were not use to it. We are food lovers and by our experience most of resorts doesn’t shows you real picture of Cuban culinary. So that is not just problem of one resort, it is generally.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

I was very pleasantly surprised. The food was good as well as the staff.
Aryaimee, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

loved this hotel. staff was kind and attentive. the entertainment was great and so was the food. will definitely be back in the future
yass, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review