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1 room, 2 adults

Novotel Suites Mall of the Emirates, Dubai

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Dry cleaning/laundry service
  • Elevator
2A Street, Dubai, 283825, United Arab Emirates

Family-friendly hotel with outdoor pool, near Mall of the Emirates
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Loved the rooftop pool and the vegetable curry for breakfast!Nov. 26, 2019
  • Staff was very accommodating when our flights changed. Modern design and furnishings.…Mar. 22, 2019

Novotel Suites Mall of the Emirates, Dubai

from $53 CAD
  • Superior Suite
  • Family Suite, Multiple Beds
  • Suite, 2 Single Beds

What’s around Novotel Suites Mall of the Emirates, Dubai

Landmarks

  • In Al Barsha
  • Mall of the Emirates - 8 min walk
  • Ski Dubai - 11 min walk
  • Souk Madinat Jumeirah - 37 min walk
  • Wild Wadi Water Park - 44 min walk
  • Burj Al Arab - 45 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 7 min walk
  • Madinat Jumeirah - 42 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 45 min drive
  • Mashreq Metro Station - 8 min walk
  • Mall of the Emirates Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Sledding nearby
  • Snow tubing nearby
  • Health club
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • Arabic
  • English
  • French
  • Hindi

In the room

Home comforts
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.

Novotel Suites Mall of the Emirates, Dubai’s small print

Also known as

  • Novotel Suites Dubai Mall Emirates Hotel
  • Novotel Suites Dubai Mall of the Emirates
  • Suite Novotel Mall Of The Emirates
  • Novotel Suites Mall of the Emirates Hotel Dubai
  • Novotel Suites Emirates Hotel
  • Novotel Suites Dubai Mall Emirates
  • Novotel Suites Emirates
  • Suite Novotel Mall Of The Emirates Hotel Dubai
  • Novotel Suites Mall Emirates Hotel Dubai
  • Novotel Suites Mall Emirates Hotel
  • Novotel Suites Mall Emirates Dubai
  • Novotel Suites Mall Emirates

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 70 for adults and AED 40 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Suites Mall of the Emirates, Dubai

  • Does Novotel Suites Mall of the Emirates offer free cancellation for a full refund?
    Yes, Novotel Suites Mall of the Emirates does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Suites Mall of the Emirates?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Suites Mall of the Emirates?
    Yes, there's free self parking.
  • Is there a pool at Novotel Suites Mall of the Emirates?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Novotel Suites Mall of the Emirates?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Novotel Suites Mall of the Emirates?
    You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Novotel Suites Mall of the Emirates?
    Yes, Deli Botique offers international cuisine. Nearby restaurants include Gharana (3-min walk), Olea (4-min walk), and St Tropez Bistro (4-min walk).
  • Is airport shuttle service offered by Novotel Suites Mall of the Emirates?
    Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way.
  • What is there to do at Novotel Suites Mall of the Emirates and nearby?
    Have fun with nearby winter activities like sledding, snow tubing, and skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and spa services. Novotel Suites Mall of the Emirates also has a garden.

Recent reviews

Very Good 8.2 From 422 reviews

Very Good 8.0
I’ve stayed here before and will stay here again. Hotel is consistent for its friendliness and service, I always enjoy my stay!
Menina, ca2 night trip
Exceptional 10.0
Fantastic staff, great buffet breakfast, comfortable room.
ca1 night trip
Very Good 8.0
Nice hotel close to de mall
ca8 night trip
Very Good 8.0
Great location
We really enjoyed our stay at the Novotel! We used it to look for places to stay and while we job hunted in Dubai. The upside: great location, practically next door to the Mall of the Emirates and the quiet area of Al Barsha, 10-15min to the public beach and Burj Al Arab, the room was well serviced (the cleaning staff was amazing!) Technically everyone but the reception staff was super nice. The general common areas (eg pool) were very clean The downside: it doesn't have any balconies and you cannot open any windows, so you cannot air out wet towels after coming back from the beach and they start smelling funny. The rooms have a funny odour because it's not getting aired out. The restaurant was too expensive. The hospital staff could smile once in a while and be more amenable to guests. One of them tried to charge us for some minibar items we never used (the cap off of a pepsi can came off, and we told him we didn't even know, we hadn't used it, and he still charged us - his colleague was nice enough to take it off). No free local calls at this place and wifi wasn't reliable. Suggestions: have your reception staff trained in customer service. Stop using the air freshners - they're toxic!
ca27 night trip
Very Good 8.0
Good location
It was overall good but toilets need exhaust fans or ventilation its terrible if someone in family uses toilet no other person is unable to use that due to smell. Other things are good. Breakfast was aslo nice. Overall good experience.
Shahzain, ca2 night trip
Very Good 8.0
Lo que necesitaba
Se adaptó perfecto a mi necesidad del momento. Buena ubicación, estacionamiento cubierto gratis, desayuno decente. Limpio. La suite familiar muy comoda. Check in rapido y sin contacto.
Emilio, ie2 night family trip
Exceptional 10.0
Great
Amazing service from the hotel staff.
Nathalie, ie6 night trip
Very Good 8.0
Friendly staff, good location near Mall of the Emirates
Octavian, ie12 night business trip
Poor 2.0
This room was not cleaned and a health hazard.
The room was not properly cleaned with stains and splashes from the previous occupants. The internet did not work properly. The record great or needed to be replaced. I moved onto another hotel immediately.
Jerard, us4 night family trip
Very Good 8.0
Good hotel, friendly staff. Poorly lit room
hotel was good, staff was very helpful and courteous. The room was comfortable however was a bit dark with lack of lighting in some areas. Similar thing in room floor walking from the lift to the room was dimly lit and should have been brighter.
Himanshu, in6 night trip

Novotel Suites Mall of the Emirates, Dubai