Novotel Suites Mall of the Emirates, Dubai
Family-friendly hotel with outdoor pool, near Mall of the Emirates
- Free WiFi and free parking
Due to COVID-19, this property’s food and beverage options may be limited.
Loved the rooftop pool and the vegetable curry for breakfast!
Staff was very accommodating when our flights changed. Modern design and furnishings.…
Novotel Suites Mall of the Emirates, Dubai
from $53 CAD- Superior Suite
- Family Suite, Multiple Beds
- Suite, 2 Single Beds
FAQs for Novotel Suites Mall of the Emirates, Dubai
Does Novotel Suites Mall of the Emirates offer free cancellation for a full refund? Yes, Novotel Suites Mall of the Emirates does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Novotel Suites Mall of the Emirates? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Novotel Suites Mall of the Emirates? Yes, there's free self parking. Is there a pool at Novotel Suites Mall of the Emirates? Yes, there's an outdoor pool and a children's pool. Are pets allowed at Novotel Suites Mall of the Emirates? Sorry, pets aren't allowed. What are the check-in and check-out times at Novotel Suites Mall of the Emirates? You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available. Are there restaurants at or near Novotel Suites Mall of the Emirates? Yes, Deli Botique offers international cuisine. Nearby restaurants include Gharana (3-min walk), Olea (4-min walk), and St Tropez Bistro (4-min walk). Is airport shuttle service offered by Novotel Suites Mall of the Emirates? Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way. What is there to do at Novotel Suites Mall of the Emirates and nearby? Have fun with nearby winter activities like sledding, snow tubing, and skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and spa services. Novotel Suites Mall of the Emirates also has a garden.
Recent reviews
Very Good 8.2 From 422 reviews
Very Good
I’ve stayed here before and will stay here again. Hotel is consistent for its friendliness and service, I always enjoy my stay!
Menina, ca2 night trip
Exceptional
Fantastic staff, great buffet breakfast, comfortable room.
ca1 night trip
Very Good
Nice hotel close to de mall
ca8 night trip
Very Good
Great location
We really enjoyed our stay at the Novotel! We used it to look for places to stay and while we job hunted in Dubai. The upside: great location, practically next door to the Mall of the Emirates and the quiet area of Al Barsha, 10-15min to the public beach and Burj Al Arab, the room was well serviced (the cleaning staff was amazing!) Technically everyone but the reception staff was super nice. The general common areas (eg pool) were very clean The downside: it doesn't have any balconies and you cannot open any windows, so you cannot air out wet towels after coming back from the beach and they start smelling funny. The rooms have a funny odour because it's not getting aired out. The restaurant was too expensive. The hospital staff could smile once in a while and be more amenable to guests. One of them tried to charge us for some minibar items we never used (the cap off of a pepsi can came off, and we told him we didn't even know, we hadn't used it, and he still charged us - his colleague was nice enough to take it off). No free local calls at this place and wifi wasn't reliable. Suggestions: have your reception staff trained in customer service. Stop using the air freshners - they're toxic!
ca27 night trip
Very Good
Good location
It was overall good but toilets need exhaust fans or ventilation its terrible if someone in family uses toilet no other person is unable to use that due to smell. Other things are good. Breakfast was aslo nice. Overall good experience.
Shahzain, ca2 night trip
Very Good
Lo que necesitaba
Se adaptó perfecto a mi necesidad del momento. Buena ubicación, estacionamiento cubierto gratis, desayuno decente. Limpio. La suite familiar muy comoda. Check in rapido y sin contacto.
Emilio, ie2 night family trip
Exceptional
Great
Amazing service from the hotel staff.
Nathalie, ie6 night trip
Very Good
Friendly staff, good location near Mall of the Emirates
Octavian, ie12 night business trip
Poor
This room was not cleaned and a health hazard.
The room was not properly cleaned with stains and splashes from the previous occupants. The internet did not work properly. The record great or needed to be replaced. I moved onto another hotel immediately.
Jerard, us4 night family trip
Very Good
Good hotel, friendly staff. Poorly lit room
hotel was good, staff was very helpful and courteous. The room was comfortable however was a bit dark with lack of lighting in some areas. Similar thing in room floor walking from the lift to the room was dimly lit and should have been brighter.
Himanshu, in6 night trip