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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Lunasol, Playa del Carmen

Family-friendly hotel with outdoor pool, connected to a shopping center, near Quinta Avenida

  • Free WiFi and free parking
From
$48 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
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Calle 4 no. 169, entre avenidas 15 y 20, Playa del Carmen, 77710, QROO, Mexico
9.2.Superb.
  • Great place 👍

    Dec. 25, 2020

  • The staff were very nice, especially Victor. He allowed us to drop off our bags earlier…

    Dec. 11, 2019

See all 84 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 16 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Airport shuttle

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Mamitas Beach Club - 15 min walk
  • Nuestra Senora del Carmen Catholic Church - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 2 Double Beds
  • Deluxe Room, Terrace

Location

Calle 4 no. 169, entre avenidas 15 y 20, Playa del Carmen, 77710, QROO, Mexico
  • In Downtown Playa del Carmen
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 4 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Mamitas Beach Club - 15 min walk
  • Nuestra Senora del Carmen Catholic Church - 6 min walk
  • Playacar Golf Club - 32 min walk
  • Yucatek Divers - 1 min walk
  • Central Square - 4 min walk
  • 3D Museum of Wonders - 5 min walk
  • Plaza Paraiso - 7 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking nearby (USD 20 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • Coffee/tea in a common area
  • Microwave in a common area

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 21-inch plasma TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Hotel LunaSol
  • Hotel Lunasol Playa del Carmen
  • Hotel Lunasol Hotel Playa del Carmen
  • Hotel LunaSol Playa del Carmen
  • LunaSol Playa del Carmen
  • Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico
  • Hotel LunaSol Riviera Maya/Playa Del Carmen
  • Hotel Lunasol Hotel

Optional extras

Parking is available nearby and costs USD 20 per day

Full breakfast is offered for an extra charge of USD 5 for adults and USD 5.5 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 130 per vehicle (roundtrip, Maximum occupancy 6)

Airport shuttle for children between the ages of 3 and 11 costs USD 10 (roundtrip)

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Lunasol does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and contactless check-out are available.
  • Yes. Nearby restaurants include Mr. Dog (3-min walk), La Vagabunda (4-min walk), and Cafe Andrade (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 130 per vehicle roundtrip.
  • Have fun with activities like cycling, skydiving, and snorkeling, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Hotel Lunasol also has a picnic area and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Friendly staff, free coffee in the morning. Close to downtown playa del Carmen

    1 night family trip, Nov. 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great knowledgeable staff who were very helpful and friendly, Jorge was super friendly and told me some great food places to go too that were good portion for a great price. He booked a tour for me and was heavily discounted. Good location too as not far from main streets and the beach. Gonna stay here again if I come to playa

    6 night trip, Apr. 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    its good go

    really a straight up fair and honest safe place

    Jordan, 1 night trip with friends, Nov. 4, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Quiet, peaceful and clean

    I stayed here for a week as a solo traveler and thoroughly enjoyed my stay. It was so peaceful and quiet in the middle of hectic Playa. I picked this place because it had a very convenient location but wasn't RIGHT next to the nightclubs, and I'm so glad, because it can get really loud by La Quinta. It was a great place to relax and spend some time. The rooms were really nice and clean, with AC and very powerful fans which were very welcome. My room had a mini fridge and a little patio that opened right onto the pool which was really nice. Alain the concierge was very friendly and helpful and able to give any tips or arrange tours. The pool area was beautiful and well-maintained, with an outside kitchen that guests could use. my one complaint was the beds were very hard. However, I read soooo many reviews before picking this place, and basically all the hotels in this price range had reviews about hard beds so I think that is the standard, and if you want a cushy bed you probably need to stay in a fancier place.

    Courtney, 7 night trip, May 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Value

    There was an issue with the water not working in our room, but it was resolved when we returned from the beach

    EARL, 1 night trip with friends, Feb. 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love Hotel Lunasol and stay here every time I visit Playa del Carmen. The hotel itself is beautiful, quiet, and clean. The location can't be beat. But most of all, the staff is amazing. Every staff member I've interacted with is friendly, professional, and eager to do whatever they can to make your experience the best it can be.

    7 night family trip, Jan. 13, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Bed bugs! Do not stay!

    Don't stay here. We found 6+ bugs in our hotel room, including a dead BED BUG on the bed. There were also bugs on the walls, writhing out of cocoons. See uploaded photo. Management would not refund. You can imagine our shock, given the good reviews this hotel has. The lobby roof was also leaking and the lobby desk was covered in tarp.

    1 night trip, Jan. 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy buena experiencia,limpio,cerca de todo,los muchachos de la recepción muy atentos,el area de la piscina muy accesible si estás con niños y tienes una cocina abierta que cuenta con todos sus implementos si deseas cocinar o calentar algo.

    Luis, 3 night family trip, Oct. 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    HOTELS.COM ARE THIEVES

    Hotel Lunasol was fantastic. It’s Hotels.com who is shady. While another hotel cancelled my reservation, Hotels.com, didn’t refund my money I paid in advance. It clearly said, that cancellations would be refunded....especially when I did not cancel, the hotel did. HOTELS.COM CANT BE TRUSTED

    David, 5 night trip, Oct. 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location walking distance to many restaurant, bar, ferry.. but we didn't have hot water in our shower.

    A.ESTRADA, 1 night romance trip, Feb. 6, 2020

    Verified Expedia guest review

See all 84 reviews