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All properties in Chiang Mai, Thailand
1 room, 2 adults

The Empress Hotel Chiang Mai, Chiang Mai

4-star4 stars
Great for familiesThis property has good facilities for families.
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100, Thailand

4-star hotel with outdoor pool, connected to the convention center, near Riverside
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,833 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Value
Best value for money
Food
Delicious food
Cleanliness
Clean

The Empress Hotel Chiang Mai, Chiang Mai

from $69 CAD
  • Executive Suite
  • Superior Room
  • Deluxe Room
  • Executive Room

What’s around The Empress Hotel Chiang Mai, Chiang Mai

Landmarks

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 13 min walk
  • Tha Phae Gate - 25 min walk
  • Chiang Mai City Arts & Cultural Center - 36 min walk
  • Wat Chiang Man - 38 min walk
  • Riverside - 4 min walk
  • Chiang Mai Gate - 22 min walk
  • Warorot Market - 22 min walk

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 10 min drive
  • Chiang Mai Railway Station - 5 min drive
  • Saraphi Station - 10 min drive
  • Lamphun Pa Sao Station - 18 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 375 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request from 6 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle from 6 AM to midnight *

Parking

  • Free extended parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1989
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
Languages Spoken
  • Chinese
  • English
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Empress Hotel Chiang Mai, Chiang Mai’s small print

Also known as

  • Chiang Mai Empress
  • The Empress Hotel Chiang Mai Chiang Mai
  • The Empress Hotel Chiang Mai Hotel Chiang Mai
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai
  • The Empress Chiang Mai
  • The Empress Hotel Chiang Mai Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of THB 500 (subject to availability)

Rollaway beds are available for THB 850 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 450 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100 per person (one-way)

Airport shuttle for children between the ages of 4 and 12 costs THB 100 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 692 reviews

Good 6.0
The hotel is just ok The staff are very friendly but the whole place needs to be upgraded
Glenda, caOther trip
Exceptional 10.0
Loved it
The hotel and staff were excellent. Would stay there again without any hesitation. Great location. If you need to travel around in the city by Tuk Tuk or private car, call Jackie Chan at 099-454-5829. Great guy and good driver.
Ariane, caOther trip
Exceptional 10.0
Memorable stay
My husband and I stayed at this hotel for a week. The room was great and the food was fantastic! We were amazed at the kindness and hospitality while staying at this terrific hotel. We loved everything about this hotel. We have told all our family and friends about this lovely hotel. We would definitely recommend this hotel.
Janet, ca6 night romance trip
Exceptional 10.0
Lovely time at turn Chiang Mai hotel
The stay was nice, room was nice, and services great. They upgraded our room as well as provided a complimentary welcome snack bag and fruits which was really nice. The city was about a 20-30 min walk away which we didn't need mind. A tuk tuk to the city only costs 100 baht. I would recommend this hotel.
ca5 night romance trip
Exceptional 10.0
The Empress is regal and inviting. Keep it up.
Attending conference centre nearby. Staff are friendly. Want to really commend the housekeeping team of ladies. Polite and asked me nicely when i want my room cleaned when i encountered them in the corridor. My room was spick and span. Pool was nice. Pool is nice. Very clean..sloping desig is unique. Only recommendation is to have an outdoor clock perhaps for those swimming to check the time. The clock at the bar is too small. Breakfast tasty and good variety, the staff very professional and clears plates fast. Hotel looks old from the facade but it is well maintained. The premier wing next door looks very elegant. Staff turndown service is nice. Flowers, goodie bag, really feel pampered. Walking distance to the night market but takes about 15 mins past a neighbourhood shopping centre. Enjoyed my stay and look forward to coming back again.
Derrick, sg4 night business trip

The Empress Hotel Chiang Mai, Chiang Mai

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