Guests
All properties in Chiang Mai, Chiang Mai Province, Thailand

The Empress Hotel Chiang Mai, Chiang Mai

4-star hotel with outdoor pool, connected to the convention center, near Chiang Mai Night Bazaar

  • Free WiFi and free parking
From
$46 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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1 / 80Outdoor Pool
199/42, Chang Klan Road, Chiang Mai, 50100, Chiang Mai, Thailand
9.4.Exceptional.
  • The staff was amazing and helpful. The hotel was amazing, and went above and beyond for…

    Mar. 2, 2020

  • Staff was extremely friendly and helpful. Food was great at the hotel. Staff was…

    Nov. 26, 2019

See all 436 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 375 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 13 min walk
  • Tha Phae Gate - 24 min walk
  • Wat Phra Singh - 38 min walk
  • CentralPlaza Chiang Mai Airport - 42 min walk
  • Warorot Market - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Suite
  • Superior Room
  • Deluxe Room
  • Executive Room

Location

199/42, Chang Klan Road, Chiang Mai, 50100, Chiang Mai, Thailand
  • In Chang Khlan
  • Chiang Mai Night Bazaar - 13 min walk
  • Tha Phae Gate - 24 min walk

What’s around

Landmarks

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 13 min walk
  • Tha Phae Gate - 24 min walk
  • Wat Phra Singh - 38 min walk
  • CentralPlaza Chiang Mai Airport - 42 min walk
  • Warorot Market - 21 min walk
  • Chiang Mai Gate - 21 min walk
  • Sunday Walking Street Market - 32 min walk
  • Wat Chedi Luang - 34 min walk
  • Wat Chiang Man - 36 min walk
  • Chang Puak Gate - 41 min walk

Getting around

  • Chiang Mai Intl. Airport (CNX) - 16 min drive
  • Chiang Mai Railway Station - 8 min drive
  • Saraphi Station - 14 min drive
  • Lamphun Pa Sao Station - 24 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 375 rooms

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle from 6 AM to midnight*

Parking

  • Free onsite self parking
  • Free onsite extended parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1989
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair accessible

Languages Spoken

  • Chinese
  • English
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Small print

Also known as

  • Chiang Mai Empress
  • The Empress Chiang Mai
  • The Empress Hotel Chiang Mai Hotel
  • The Empress Hotel Chiang Mai Chiang Mai
  • The Empress Hotel Chiang Mai Hotel Chiang Mai
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai

Optional extras

Late check-out can be arranged for an extra charge of THB 500 (subject to availability)

Rollaway beds are available for THB 850.0 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 450 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100 per person (one-way)

Airport shuttle for children between the ages of 4 and 12 costs THB 100 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Empress Hotel Chiang Mai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability). Express check-in and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Thai cuisine. Nearby restaurants include Kao Kab Kang (3-min walk), China Kitchen (6-min walk), and Choei (7-min walk).
  • Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 100 per person one-way.
  • The Empress Hotel Chiang Mai has 2 bars, an outdoor pool, and a sauna, as well as a fitness center and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    In a quiet location within a short walk of the busy area and Old Town. Hotel provided an airport shuttle service. Staff were all very attentive to our every needs and were super friendly. The breakfast buffet was excellent! I would definitely stay here again when in Chiang Mai.

    JoLe, 3 night romance trip, Sep. 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very traditional, beautiful lobby area. Breakfast offered many choices and was ok.

    Nancy, 1 night family trip, Aug. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property. Super helpful and wonderful staff. Even got some gifts upon check-in.

    3 night trip, Jul. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved everything about the Empress from the moment we walked in. Staff is so gracious , beds were comfortable , clean room. Upgrades were most appreciated . Would suggest this place for any travellers going the Chiang Mai. Walking distance to night bizarre.

    1 night family trip, Apr. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful stay in Chiang Mai

    We had a very nice stay at this hotel. Started with a free room upgrade. Large plate of fruits in the room and a bag of goodies in the evening. The hotel is very nice and close to everything. Breakfast is very good. But the most important is the staff who was always very nice and competent. We also got a complimentary dinner that was very good, and because it was Chinese New Year, we got gifts and my wife also got roses. We had a wonderful evening with amazing staff.

    Edgard, 4 night romance trip, Feb. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place. Very friendly staff! Highly recommended

    5 night trip, Nov. 10, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    The staff were fantastic! Hotel is a bit older but clean and comfortable. If you need gym equipment the gym facilities are not good. Treadmills don't work, no free weights, a few benches. Pool is usable for mini-lanes. But very shallow and it was busy when we were there. Sidewalks etc not suitable for running.

    TO, 9 night trip, Nov. 9, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property, staff and breakfast. Would definitely recommend

    Akshaya, 1 night trip, Oct. 25, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel, absolutely stunning architecture. The staff is so friendly and welcoming, like nothing I’ve experienced at home. Close to so many wonderful places, I would go back in a heartbeat.

    Joe, 2 night trip, Oct. 21, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    We were treated so well as we were celebrating our 40th wedding anniversary. Our room was upgraded and free shuttle was provided from the airport and to the bus station. Great place and the hospitality at this hotel is one to be remembered.

    Sadru, 3 night trip, Sep. 23, 2018

    Verified Expedia guest review

See all 436 reviews