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One&Only Cape Town, Cape Town

Luxury hotel with spa, near Two Oceans Aquarium

  • Free English breakfast, free WiFi, and free parking
From
$1 016 CAD

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  • One&Only Cape Town, Cape Town
  • One&Only Cape Town, Cape Town
  • Outdoor Pool
  • Outdoor Pool
  • One&Only Cape Town, Cape Town
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1 / 152One&Only Cape Town, Cape Town
Dock Road, V & A Waterfront, Cape Town, 8002, Western Cape, South Africa
9.4.Exceptional.
  • Staff was outstanding! We stay at all the one and only resorts and this one did not…

    Sep. 26, 2019

  • an unforgettable experience we had. Everything was perfect and our expectations were met…

    Mar. 18, 2021

See all 63 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Shopping
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 131 guestrooms
  • Daily housekeeping
  • Marina
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (surcharge)

What’s around

  • In Victoria and Alfred Waterfront
  • Two Oceans Aquarium - 1 min walk
  • V&A Waterfront - 10 min walk
  • Cape Town International Convention Centre - 20 min walk
  • Cape Town Stadium - 20 min walk
  • Long Street - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 Bedroom (Island)
  • Grand Suite, 1 Bedroom, Marina View
  • Suite, 1 Bedroom, Marina View
  • Superior Room, 2 Queen Beds (Island)
  • Superior Room, 1 King Bed (Island)
  • Room, 2 Queen Beds, Harbour View (Marina)
  • Room, 1 King Bed, Harbour View (Marina)
  • Room, 2 Queen Beds, Mountain View (Marina)
  • Room, 1 King Bed, Mountain View (Marina)
  • Premier Room, 2 Queen Beds, Mountain View (Marina)
  • Premier Room, 1 King Bed, Mountain View (Marina)
  • Presidential Suite
  • Suite (Table Mountain)
  • Grand Suite, 1 Bedroom (Island)
  • Family Suite, 2 Bedrooms (Island)
  • Family Suite, 2 Bedrooms
  • Family Suite, 2 Bedrooms (Premiere)
  • Superior Room, 1 King Bed (Island - South African Resident)
  • Superior Room, 2 Queen Beds (Island - South African Resident)
  • Suite, 1 Bedroom (Island - South African Resident)
  • Grand Suite, 1 Bedroom (Island - South African Resident)

Location

Dock Road, V & A Waterfront, Cape Town, 8002, Western Cape, South Africa
  • In Victoria and Alfred Waterfront
  • Two Oceans Aquarium - 1 min walk
  • V&A Waterfront - 10 min walk

What’s around

Landmarks

  • In Victoria and Alfred Waterfront
  • Two Oceans Aquarium - 1 min walk
  • V&A Waterfront - 10 min walk
  • Cape Town International Convention Centre - 20 min walk
  • Cape Town Stadium - 20 min walk
  • Long Street - 24 min walk
  • Cape Town Cruise Terminal - 25 min walk
  • Castle of Good Hope - 37 min walk
  • Kloof Street - 39 min walk
  • Union Castle House - 5 min walk
  • Nobel Square - 6 min walk

Getting around

  • Cape Town Intl. Airport (CPT) - 18 min drive
  • Cape Town Station - 7 min drive
  • Cape Town Bellville Station - 18 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in a "South African Resident" room type must present Residence Card at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Free English breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Miniature golf on site
  • Personal motorized watercraft on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 3927
  • Conference space size (meters) - 365

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

One and Only Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

Guests under 12 years old are not allowed in the spa.

Dining

Nobu - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Isola - This poolside restaurant serves lunch, dinner, and light fare. Open daily.

Vista Bar and Lounge - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Marina on site
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Miniature golf on site
  • Personal motorized watercraft on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Cape Town is listed in the 2010 Condé Nast Traveler Hot List.

Small print

Also known as

  • One&Only Cape Town
  • One Only Cape Town
  • One&Only Cape Town Hotel
  • One&Only Cape Town Cape Town
  • One&Only Cape Town Hotel Cape Town
  • One&Only Hotel
  • One&Only Hotel Cape Town
  • One And Only Cape Town
  • One&Only Cape Town Hotel Cape Town Central
  • One&Only Cape Town South Africa
  • One&Only Cape Town Hotel
  • One And Only Cape Town
  • One&Only Cape Town South Africa

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for ZAR 950 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 990 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 8:00 PM.

Guests under 12 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, One&Only Cape Town does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Japanese cuisine and poolside dining. Nearby restaurants include Market on the Wharf (4-min walk), Mitchells Ale House (6-min walk), and Vovo Telo (6-min walk).
  • Yes, an airport shuttle is available. The charge is ZAR 990 per vehicle one-way.
  • No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (14-min drive) is nearby.
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. One&Only Cape Town also has an outdoor pool, a 24-hour fitness center, and a sauna, as well as an arcade and access to a nearby outdoor pool.
9.4.Exceptional.
  • 10.0.Exceptional

    Our best hotel experience

    Simply the best hotel experience we've ever enjoyed (and we've enjoyed a lot). Everything from when you pull-up, check-in, breakfast (seriously - best hotel breakfast we've enjoyed) and the service and amenities throughout the stay. Kids club is superb, pool is superb, food is superb, location is superb, view is superb. The best place we could want to be during Covid19 (which they handle professionally and calmly). There is honestly not one thing I can find to fault One and Only Cape Town.

    Richard, 2 night family trip, Mar. 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great hotel but now just a tiny bit tired. Will soon need a program of renovation. Staff were great. Gym is fab. Nice location.

    3 night romance trip, Feb. 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    pool and in particular the sunbathing area was a little small when the hotel was really busy

    Paul, 11 night romance trip, Feb. 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    superb, pricey but worth it

    A wonderful location and a superb hotel, pricey but delivers a great hotel experience

    James, 5 night business trip, Jan. 31, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Hotel is really good an clean, but ... First time in the Hotel USD 500 cash has been stolen from my luggage. Second time in the Hotel, someone saying it was housekeeping opened the door at 4 AM ! Never felt so unsecure in an Hotel Lock the doors, lock your luggage ...

    FS, 2 night family trip, Jan. 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    great

    SHARIEM, 1 night family trip, Jan. 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    It was a fab location and the staff and service was the best i have ever had.. so friendly The hotel is in need of a revamp as some part are tired

    3 night trip with friends, Nov. 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Location can’t be beaten. Staff could be better, need training

    7 night family trip, Oct. 18, 2019

    Verified Ebookers guest review

  • 8.0.Very Good

    Great location, pretty good breakfast, huge room. Bathtub sprayer leaked, and it was very difficult to keep the tub filled due to poor drain fixture. Most disappointing, in an expensive deluxe room was that there was no complimentary bottle of wine (which other guests in a cheaper room received) AND not even any wine for purchases in the mini bar. When I asked about the wine, the person showing me the room did not bother to try to correct the situation. Also, check in staff could not be bothered to try to accommodate a room request that most hotels would have been happy to try to accommodate. And the concierge made a minor goof up. Everything was overall fine, but not first class...like the prices.

    Decaffe, 3 night trip with friends, Sep. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing

    M, 1 night business trip, Aug. 16, 2019

    Verified Hotels.com guest review

See all 63 reviews