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Crowne Plaza London - Kingston, an IHG Hotel

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Point of interest
Premium Room, 2 Twin Beds, River View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Crowne Plaza London - Kingston, an IHG Hotel

Crowne Plaza London - Kingston, an IHG Hotel

4.0 star property
4-star hotel in Surbiton with restaurant and bar/lounge

8.2/10 Very good

446 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ

Room options

About this area

What's nearby

  • Thames River - 1 min drive
  • Hampton Court Palace - 10 min drive
  • Twickenham Stadium - 32 min drive
  • Westfield London Shopping Centre - 47 min drive
  • Harrods - 48 min drive
  • Natural History Museum - 47 min drive
  • Royal Albert Hall - 49 min drive
  • Hyde Park - 49 min drive
  • Buckingham Palace - 51 min drive
  • Wembley Stadium - 67 min drive
  • Westminster Abbey - 52 min drive

Getting around

  • Heathrow Airport (LHR) - 45 min drive
  • Gatwick Airport (LGW) - 45 min drive
  • London City Airport (LCY) - 91 min drive
  • Hinchley Wood Station - 4 min drive
  • Surbiton Station - 18 min walk
  • Thames Ditton Station - 18 min walk

Restaurants

  • The Ferry - 5 min walk
  • The Limping Fox - 10 min walk
  • George and Dragon - 13 min walk
  • Ex Cellar - 13 min walk
  • Wags N Tales Coffee Bar - 13 min walk

About this property

Crowne Plaza London - Kingston, an IHG Hotel

Located near a train station, Crowne Plaza London - Kingston, an IHG Hotel is a great choice for a stay in Surbiton. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers like the comfortable beds and helpful staff.

Languages

Arabic, English, French, German, Hindi, Indonesian, Italian, Latvian, Polish, Romanian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Discount at nearby fitness center
  • Golfing nearby
  • Sailing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (4003 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Bathroom emergency pull cord

Languages

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Latvian
  • Polish
  • Romanian
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Three Sixty - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 16.95 per person

Renovations and closures

This property is closed from September 5 2021 to July 31 2023 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Noise-free guestrooms cannot be guaranteed. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn Kingston South
Holiday Inn Kingston South London
Holiday Inn London Kingston
Holiday Inn London Kingston South Hotel
Holiday Inn London Kingston South Hotel Surbiton
Holiday Inn London Kingston South Surbiton
Holiday Inn South Kingston London
Kingston South Holiday Inn
Kingston South London
London Kingston South
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
Crowne Plaza London Kingston
Holiday Inn London Kingston South
Crowne Plaza London Kingston an IHG Hotel
Crowne Plaza London - Kingston, an IHG Hotel Hotel
Crowne Plaza London - Kingston, an IHG Hotel Surbiton
Crowne Plaza London - Kingston, an IHG Hotel Hotel Surbiton

Frequently asked questions

Is Crowne Plaza London - Kingston, an IHG Hotel currently open?
This property is closed from September 5 2021 to July 31 2023 (dates subject to change).
Does Crowne Plaza London - Kingston, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza London - Kingston, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza London - Kingston, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza London - Kingston, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza London - Kingston, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza London - Kingston, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza London - Kingston, an IHG Hotel and nearby?
Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Crowne Plaza London - Kingston, an IHG Hotel also has a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza London - Kingston, an IHG Hotel?
Yes, there's an onsite restaurant, Three Sixty. Nearby restaurants include The Ferry (5-min walk), The Limping Fox (10-min walk), and George and Dragon (13-min walk).
What's the area around Crowne Plaza London - Kingston, an IHG Hotel like?
Crowne Plaza London - Kingston, an IHG Hotel is located by the river. Popular attractions include Hyde Park, which is 49 minutes away by car.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very modern, great to have air con and parking. Also a great location for walking into Kingston along the river, or to Hampton Court Palace. Surbiton also a great place to go for a drink and something to eat. Hearty breakfast with everything you could want, and bar offered cocktails.
Sara, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
Excellent 4 night stay.
John, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Bed was shocking! Sunk in the middle, no shower gel, room service was a joke and overall very disappointing and NO I would not recommend
Jayne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location is great, the rooms are fine and a/c is a definite plus over budget hotels. Was quite surprised to find the bar closed very early and there are no vending machines for bottled water or snacks when everything else is closed. The staff were using the pandemic excuse. But I have no idea why the pandemic would affect the opening hours of the bar. Breakfast was buffet style with a good selection and freshly cooked.
Des, 1-night romance trip
Verified Ebookers guest review

4/10 Fair

Parking - not good. And thats the first impression you get of the hotel
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good breakfast!
Nigel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Everything was fine the only things I was not happy with it was parking because was behind the hotel.
Mark, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended
We only stayed one night but our room was lovely very clean and had everything you could ask for in a room . If I had to stay anything negative it would be that we had a balcony but nothing to sit on, other rooms had tables and chairs but for some reason ours didn't, it was a lovely morning would have been nice to sit out with a coffee and watch the boats on the river
Pat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff fabulous
Lorna, 2-night trip
Verified Expedia guest review