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All properties in Tyler, Texas, United States of America
1 room, 2 adults

Hilton Garden Inn Tyler, Tyler

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
220 East Grande, Tyler, TX, 75703, United States of America

3-star hotel in Tyler with indoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The customer service was awesome! The front desk service was so pleasant! The cleanliness…Nov. 28, 2020
  • Had a wonderful experience and this is my second time to stay hereNov. 16, 2020

Hilton Garden Inn Tyler, Tyler

from $109 CAD
  • One king evolution family room
  • One king evolution room
  • Room, 1 King Bed (Shower Only)
  • Two queen beds evolution room
  • Suite, One King Bed
  • Suite, 1 King Bed
  • Suite, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible
  • Suite, Accessible
  • Room, Accessible
  • Room, 1 King Bed (Drinks-Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

What’s around Hilton Garden Inn Tyler, Tyler

Landmarks

  • Heart of Tyler
  • Broadway Square Mall - 24 min walk
  • Rose Rudman Park - 34 min walk
  • CHRISTUS Mother Frances Hospital - South Tyler - 36 min walk
  • Faulkner Park - 2.8 mi / 4.5 km
  • Tyler Junior College - 5.5 mi / 8.8 km
  • University of Texas at Tyler - 5.5 mi / 8.9 km
  • The Village at Cumberland Park - 2.8 mi / 4.4 km

Getting around

  • Love Field Airport (DAL) - 113 min drive
  • Tyler, TX (TYR-Pounds Regional) - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking on site

  • Free RV/bus/truck parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Pavilion Lounge - Onsite bar.

Hilton Garden Inn Tyler, Tyler’s small print

Also known as

  • Hilton Garden Inn Hotel Tyler
  • Hilton Garden Inn Tyler Hotel Tyler
  • Hilton Garden Inn Tyler
  • Tyler Hilton Garden Inn
  • Hilton Garden Inn Tyler Hotel Tyler
  • Hilton Garden Inn Tyler Hotel
  • Hilton Garden Inn Tyler Hotel
  • Hilton Garden Inn Tyler Tyler

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for USD 25 per stay

Breakfast is offered for an extra charge of USD 10.95 for adults and USD 7.95 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Garden Inn Tyler, Tyler

  • Does Hilton Garden Inn Tyler offer free cancellation for a full refund?
    Yes, Hilton Garden Inn Tyler does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Tyler?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Garden Inn Tyler?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at Hilton Garden Inn Tyler?
    Yes, there's an indoor pool.
  • Are pets allowed at Hilton Garden Inn Tyler?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hilton Garden Inn Tyler?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hilton Garden Inn Tyler?
    Yes, The Great American Grill offers American cuisine. Nearby restaurants include Andy's Custard (3-min walk), Chuy’s (6-min walk), and Panera Bread (7-min walk).

Recent reviews

Good 7.8 From 234 reviews

Good 6.0
close to shopping
Good room but heat was not working right. Not enough trash cans, one tiny one in the main room and nothing for the bathroom. Sink wouldn't drain, beds were too firm and hotel was having some construction which took up part of the parking lot. Good enough room for sleeping and close to where i needed to be for work.
Donna, us2 night family trip
Very Good 8.0
Great Stay
We evacuated to Tyler Due to hurricane Delta. Didn’t know the hotel was under renovation. But it was a very pleasant stay, great location, for dining out and shopping. Love it
Joseph, us2 night family trip
Very Good 8.0
Tyler
lobby under construction but this is a convenient, comfortable, clean hotel
susan, us1 night family trip
Very Good 8.0
Lighting too bright!
The only complaint we really have is the lighting. The entire room was filled with Outdoor color LED light bulbs. Way too bright! LED soft white would make the rooms much more pleasant. Even the halls had this lighting.
us1 night trip
Fair 4.0
The hotel was under construction. Had to exit different ways different days because they were laying tile flooring. The noise from the construction wasn’t too bad, however, the noise from other guests was extreme. Room doors and exterior doors slamming constantly could be heard from inside of the hotel room. The rooms are not well insulated from noise. Could hear other guests next door screaming and fighting. Because we evacuated from a hurricane, the hotel made an exception to allow pets which is great, but did cause a lot of extra noise from barking pets as well. There was a sign on the door that per the mask mandate, no one could enter the lobby without a mask. However, on several occasions, the construction workers, cleaning ladies and numerous guests were seen without wearing masks, so the mandate is not required or enforced. I chose this hotel solely because they offered room service, but was told on arrival that restaurant service was closed due to Covid. I found that to be odd since no other restaurants are closed due to Covid. I believe the food services were closed due to the construction. Overall I was very disappointed with my stay and I expected a lot more from a Hilton. Will be staying elsewhere next time we travel.
us4 night family trip
Very Good 8.0
The staff were very helpful but not consistent. However, some guests were told they had to wear their masks when in the public areas, but others were not.One man was stopped in the lobby and told to mask up, but four people walked right through--sans masks--and no one said a word.
Kelly, us1 night romance trip
Poor 2.0
Wil never book here again
I booked this stay based on features listed on the website. Sleep number beds (havnet been at property for over a year) Indoor pool and hot tub (closed due to remodeling for 6 months) Room service and onsite restaurant. (Closed since Covid) Hot water in hotel room was only 104 degrees way under the state required 124 degrees at room. Something tells me there water is not stored at 140 degrees to avoid bacterial groth in hot water tank. The beds where extremely uncomfortable the beds had a downhill slope towards head board and when i requested housekeeping they didnt send someone the first 2 days of our stay.
Lester, us5 night trip
Very Good 8.0
The pool and gym were closed. Staffing is minimal due to Covid which is understandable. Keys were deactivated a day early and had to go get them reactivated which didn’t work so staff member had to come use master key to let us in. Requested our room to be cleaned, it was not. I’m just chalking it up to Covid and staffing.
Brian, us2 night romance trip
Good 6.0
It’s was a nice hotel but there was a smell that was very noticeable throughout the hotel.
Jacqueline, us2 night trip
Very Good 8.0
Great location and clean rooms. COVID 19 restricted food and pool but that was to be expected. Overall good hotel. Would stay here again.
MauroR, us4 night family trip

Hilton Garden Inn Tyler, Tyler