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Citadines Shinjuku Tokyo

Photo gallery for Citadines Shinjuku Tokyo

Flat-screen TV
In-room safe, desk, blackout drapes, iron/ironing board
Studio (Double) | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Citadines Shinjuku Tokyo

Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with 24-hour fitness, near Isetan Department Store Shinjuku

9.0/10 Superb

2,339 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Kitchenette
  • Air conditioning
  • Refrigerator
The price is CA $299
Price available on 04/18/2023
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

Guests rated this location 8.3/10 - Very good

Main amenities
  • 160 apartments
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Computer station
  • Concierge services
  • Daily housekeeping
  • Front-desk safe
  • Laundry service
  • Self parking
  • Self-serve laundry
Feel at home
  • Children stay free
  • Daily housekeeping
  • Kitchenette
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 9 min walk
  • Waseda University - 31 min walk
  • Meiji Jingu Shrine - 34 min walk
  • Tokyo Imperial Palace - 41 min walk
  • Nippon Budokan - 45 min walk
  • National Stadium - 2 min drive
  • Tokyo Midtown - 11 min drive
  • Roppongi Hills - 11 min drive
  • Yoyogi National Gymnasium - 6 min drive
  • Shibuya Crossing - 14 min drive

Getting around

  • Haneda Airport (HND) - 39 min drive
  • Shinjuku Station - 16 min walk
  • Seibu-Shinjuku Station - 17 min walk
  • Sendagaya Station - 20 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-sanchome Station - 8 min walk
  • Akebonobashi Station - 11 min walk


  • さっぽろラーメン 桑名新宿御苑店 - 1 min walk
  • カレー王国けらら - 1 min walk
  • 辛麺華火新宿御苑店 - 1 min walk
  • 松屋 - 1 min walk
  • 御苑 てっぺいちゃん - 1 min walk

About this property

Citadines Shinjuku Tokyo

At Citadines Shinjuku Tokyo, you'll be within a 15-minute drive of Tokyo Dome and Shinjuku Gyoen National Garden. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and wired Internet are added perks. Apartments feature kitchenettes, deep soaking tubs, and flat-screen TVs. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is just a short walk: Shinjuku-gyoemmae Station is 7 minutes and Shinjuku-sanchome Station is 8 minutes.


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance


  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • A scheduled power outage will take place on April 26, 2023 from noon to 4 PM. All facilities that use power, including elevators and parking garage will not be available during this time.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed

Property amenities


  • Free WiFi

Parking and transportation

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Children stay free (see details)


  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator


  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 1320 for adults and JPY 660 for children


  • Bed sheets provided


  • Shower/tub combination
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet


  • TV in a common area
  • Flat-screen TV with satellite service


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk


  • Air conditioning


  • No pets or service animals


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Blackout drapes/curtains
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Reception hall
  • Safe
  • Safe at front desk
  • Tour/ticket assistance

Location highlights

  • In a regional park
  • In the city center
  • In the entertainment district
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour fitness center

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards


  • 1 building
  • 12 floors
  • 160 rooms
  • Built in 2008

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1320 for adults and JPY 660 for children


  • Self parking costs JPY 2750 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


<p>The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>

Also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Does Citadines Shinjuku Tokyo offer free cancellation for a full refund?
Yes, Citadines Shinjuku Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Citadines Shinjuku Tokyo?
As of 22 Mar 2023, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 18 Apr 2023 start from CA $299, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Citadines Shinjuku Tokyo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Citadines Shinjuku Tokyo?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Citadines Shinjuku Tokyo?
Yes. Self parking costs JPY 2750 per night.
What are the check-in and check-out times at Citadines Shinjuku Tokyo?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Citadines Shinjuku Tokyo and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Citadines Shinjuku Tokyo have private spa tubs?
Yes, each apartment has a deep soaking bathtub.
Does Citadines Shinjuku Tokyo have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.
What's the area around Citadines Shinjuku Tokyo like?
Citadines Shinjuku Tokyo is in Shinjuku, a short 7-minute walk from Shinjuku-gyoemmae Station and 9 minutes' walk from Shinjuku Gyoen National Garden. The local area is popular with nature enthusiasts and our guests say it is very quiet.







Staff & service




Property conditions & facilities


10/10 Exceptional

Good value
We had a really nice stay. We caught early check in which was appreciated. Rooms were spotless with good amenities (we had a studio with kitchenette). Handy for local underground or a 20 min walk to main station.
Adrian, 4-night trip
Verified guest review

10/10 Exceptional

Recently visited
The location is very good near a couple of subway stations but have to walk about 20 minutes to the JR lines The room was very clean and staff are vert friendly
Lee, 8-night business trip
Verified guest review

10/10 Exceptional

Great choice
Very happy with the size of the room and their customer services. Just a bit far from train station.
YIN HO, 2-night family trip
Verified guest review

10/10 Exceptional

Great location
Staff was extremely courteous and very helpful. I would definitely stay here again.
Gregory, 2-night trip
Verified guest review

10/10 Exceptional

Angela, 2-night trip
Verified guest review

10/10 Exceptional

Nice place, few Busstop away from Shinjuku main station. Near 7 eleven and family Mart. Good size room for couple
ee liang, 3-night trip
Verified guest review

10/10 Exceptional

Very comfortable, very convenient!
Tsi-yin, 14-night family trip
Verified guest review

10/10 Exceptional

The room is spacious. shower facilities are good. room conditions are well maintained. 5-10min walk to Metro ~ Shinjuku-gyoemmae Station. 15~20min walk to JR Station Shinjuku. Behind the building (opposite of hotel), there is a supermarket selling plenty of good stuffs. Hotel staffs are friendly and welcoming. Manage to get early check-in with the staff assistantce.
Verified Expedia guest review

10/10 Exceptional

Jeffrey, 2-night trip
Verified guest review

10/10 Exceptional

Great Place to stay in Tokyo !!
Verified Expedia guest review