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Mayafair Design Hotel, Cancun

2.5 stars
Blvd. Kukulcan Km. 8.5. Zona HoteleraCancunQROO77500Mexico, 866-299-2910
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2.7 / 5
Room
Room needs to be redecorated
Food
Food could be better
Breakfast
Breakfast can be improved
Pool
Pool should be renewed
179See all 179 Hotels.com reviews
From 127 reviewsTripAdvisor Traveller Rating

Mayafair Design Hotel, Cancun

Hotel Info: 866-266-9798

from $66 CAD
  • Standard Room, 1 King Bed
  • Standard Room 2 King Beds
  • Suite Room 2 King Beds

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Mayafair
  • Mayafair Design
  • Mayafair Design Cancun
  • Mayafair Design Hotel
  • Mayafair Design Hotel Cancun
  • Mayafair Hotel

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Area shuttle service is offered for an extra charge

In the hotel

Things to do
  • Beach towels
  • Fitness facilities
  • Full-service spa
  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Arenas Spa. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Mayafair Design Hotel, Cancun’s small print

Also known as

  • Mayafair
  • Mayafair Design
  • Mayafair Design Cancun
  • Mayafair Design Hotel
  • Mayafair Design Hotel Cancun
  • Mayafair Hotel

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 179 reviews

Mayafair Design Hotel, Cancun
Poor1.0 / 5
This hotel look like it's closed... It was really weird.. No phone for service. And in the same place they have a cheap hostal for young travelers so they make noise all night
1 night family trip
Mayafair Design Hotel, Cancun
Fair2.0 / 5
Gone Downhill
I have stayed at this repurposed former shopping mall before, and found it a great value, albeit a quirky little hotel. Quirky became annoying and gross this stay. No hot water (yes we opened the valve taps properly) chipped floor tiles with ground in dirt and an earring card form the previous inhabitant. Dirty, blood-stained (OK, not a slaughter house, but there were blood spots) mattress with NO MATTRESS COVER, just a thin white sheet overtop of it. No duvet or blanket, just another thin white sheet on top. Lumpy small pillows. No phones in the rooms. Broken faucet. The pictures make it look good, and the rooms are huge, but I won't be back after multiple visits over the years. It's just gone too downhill.
1 night trip
Mayafair Design Hotel, Cancun
Poor1.0 / 5
Dissapointed return guest
very disappointing, hotel staff not helpful, the hotel was noisey till early morning hours right outside my room; the hotel is under construction with loud banging starting early in the morning
6 night trip
Mayafair Design Hotel, Cancun
Poor1.0 / 5
Warning Nightmare Hotel.. Run as Fast as You Can
I wouldn't recommend this hotel to anyone. The front desk staff were very rude and over charged my credit card for three nights stay when I brought it to their attention they told me there wasn't anything they could do about it because it already was charged. My room was broken into the second night and my husband's watch and dress shoes were stolen. Again the front desk didn't do anything about it. A consistent odor lingers throughout the hotel and in your room, a strong pungent sewage smell. The rooms were converted into living spaces from what used to be a mall, so the rooms are an Open concept in an old mall. To get to your room you must climb a carpeted over escalator, not very intriguing. The only good thing about this hotel is the location. There is a great authentic Mexican restaurant attached to the back side called Gorys and all the activities are right out front wether a spa message at Bamboos which I recommended, to all the different tours. See Junior if you want a great deal and don't want to feel like you're getting hustled. The taxi stand is attached to the hotel and they are very accommodating and personal. Overall great location but a horrible experience. We switched to the Fiesta Americana across the street which was great.
5 night romance trip
Mayafair Design Hotel, Cancun
Good3.0 / 5
Good place to sleep when you go to COCO BONGO
It is a mall that was converted to an hotel. The room has no windows. It is all improvised.
1 night romance trip

See all reviews

Mayafair Design Hotel, Cancun

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