Shangri-La Boracay

Photo gallery for Shangri-La Boracay

Primary image
Beach nearby, white sand, sun loungers, beach umbrellas
Beach nearby, white sand, sun loungers, beach umbrellas
Beach nearby, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers

Overview of Shangri-La Boracay

Shangri-La Boracay

5.0 star property
Boracay Island beach resort with 4 restaurants and spa

9.6/10 Exceptional

635 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Barangay Yapak, Malay, Boracay Island, Aklan, 5608
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free airport shuttle
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Caticlan (MPH-Godofredo P. Ramos) - 5.3 miles/8.6 km
  • Free airport shuttle

About this property

Shangri-La Boracay

At Shangri-La Boracay, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll have access to onsite scuba diving, parasailing, and windsurfing. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Vintana Asian Cafe, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free airport shuttle, and a free kid's club. Fellow travelers like the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 219 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • To enter the island, all guests must present a printed copy of their hotel booking reservation.
  • Guests planning to arrive between 7 PM-7 AM will be charged an additional PHP 1,000 per room for the speedboat transfer, and must contact this property in advance.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Shangri-la advises that they will automatically enroll guests who are not citizens of the Philippines, with check-in dates from Jun 1, 2022 to December 31, 2022, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 7:00 AM to 7:00 PM*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Sailing
  • Scuba diving
  • Windsurfing
  • Shopping
  • Pool table
  • Air hockey
  • Table tennis
  • Beach access
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Japanese
  • Korean
  • Russian

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Vintana Asian Cafe - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Cielo Poolside Restaurant - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sirena Seafood Restaurant - This restaurant specializes in seafood and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Rima - This restaurant specializes in Italian cuisine. Open daily.
Entertainment Center - This sports bar serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 15000 per night

Optional extras

  • Full breakfast is offered for an extra charge of PHP 1528 for adults and PHP 764 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property provides roundtrip shuttle and boat transfer service to and from Caticlan (MPH) Airport. Transfer service from Kalibo (KLO) Airport is available for a surcharge. To guarantee transfers, guests must contact the property with their flight details before their expected arrival.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La's Boracay Resort
Shangri-La's Boracay Boracay Island
Shangri-La's Boracay
Shangri La's Boracay Resort Spa
Shangri-La Boracay Resort
Shangri La's Boracay Resort Spa
Shangri-La Boracay Boracay Island
Shangri-La Boracay Resort Boracay Island

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Thisuni, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shangrila Boracay vacation
Amazing and beautiful place. Very attentive to cleanliness. Continuous maintenance of place Friendly, polite staff and very helpful. Attentive to seniors like us.Shangrila
Rebecca, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ciara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

the location was great, the staff was wonderful, very worthy of 5 star resort
Quan, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

We stayed in Villa 1, which was the garden loft villa with the most amazing private pool and luscious greenery surrounding the villa. First off, Shangri-La is more isolated from the main stations in Boracay so it’s definitely more peaceful and quiet and less crowded, which I prefer. Second, right from the beginning the staff was just amazing. I think they are the reason why we had such a great experience overall. They made us feel very special and welcomed, and seemed genuinely caring and helpful. They were also very accommodating. We checked in early and they provided us with A ROOM to stay in while we wait for our villa to be ready! How amazing. My fiancé also surprised me with birthday decorations in the room and they provided a FREE Moët champagne!! Those costs $120 at the restaurants in the states. Chi, the spa was amazingly beautiful and I’m sorry I forgot my masseuse’s name but she was soo good and strong! I felt so relaxed but she also got the knots and tension in my back/calves. Definitely worth the experience. The property is huge and beautiful overall. If I were to nit pick, the only cons but not really- the villa was a little outdated and with such a big property I wish they had more restaurants. Otherwise, this probably was the best stay I’ve ever had and I’ve tried many many resorts!
leaden, 2-night trip
Verified Expedia guest review

6/10 Good

Teresita, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Boracay stay
We visited this resort last month and again this month. Both visits was just excellent in terms of service . From airport pick up all the way to departure. The private pier is very convenient for elderly travel. The breakfast was complete and caters to both asian and western guests, the offer was very good (and that is often not the case for buffets). Cielo food is good and Sirena Restaurant is very good. The service everywhere is really good. The gym is also complete and spacious.
Michele, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

The resort is beautiful. Unfortunately, we did not enjoy to the fullest as it was raining the whole time we were there. It's 5 star but would only give it a 4.8 because they don't have heated pool or a jaccuzi. It would have been nice to be able to swim in a heated pool after a long day.
Gilberto, 2-night romance trip
Verified Expedia guest review