Hotel City Lugano, Design & Hospitality

Photo gallery for Hotel City Lugano, Design & Hospitality

Reception
Modern Single Room | Minibar, in-room safe, desk, laptop workspace
Family Room, 2 seperate bedrooms | Minibar, in-room safe, desk, laptop workspace
Style Double Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel City Lugano, Design & Hospitality

Hotel City Lugano, Design & Hospitality

4.5 star property
Luxury hotel with restaurant, near Lake Lugano

9.2/10 Superb

398 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Via G. Bagutti 4, Lugano, TI, 6900
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Terrace
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of Lugano
  • Lake Lugano - 13 min walk
  • Villa del Balbianello - 80 min drive

Getting around

  • Lugano (LUG-Agno) - 15 min drive
  • Milan Malpensa Airport (MXP) - 67 min drive
  • Melide Station - 8 min drive
  • Lugano (QDL-Lugano Rail Station) - 17 min walk
  • Lugano Station - 18 min walk
  • Lugano Funicular Station - 18 min walk

About this property

Hotel City Lugano, Design & Hospitality

4.5-star luxury hotel in the business district
A terrace, a coffee shop/cafe, and laundry facilities are just a few of the amenities provided at Hotel City Lugano, Design & Hospitality. Be sure to enjoy light fare at the onsite restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front desk safe
  • Luggage storage, free newspapers, and smoke-free premises
  • Concierge services and an elevator
  • Guest reviews give top marks for the breakfast
Room features
All guestrooms at Hotel City Lugano, Design & Hospitality offer thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, Danish, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from noon - 9:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 20.00 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • Danish
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 6.35 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 18 per person (approximately)

Pets

  • Pets are allowed for an extra charge of CHF 18 per pet, per day

Parking

  • Self parking costs CHF 20.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Frequently asked questions

Does Hotel City Lugano, Design & Hospitality offer free cancellation for a full refund?
Yes, Hotel City Lugano, Design & Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel City Lugano, Design & Hospitality?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel City Lugano, Design & Hospitality?
Yes, pets are welcome. There's a charge of CHF 18 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel City Lugano, Design & Hospitality?
Yes. Self parking costs CHF 20.00 per day.
What are the check-in and check-out times at Hotel City Lugano, Design & Hospitality?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Hotel City Lugano, Design & Hospitality?
No, this hotel doesn't have a casino, but Casinò di Campione (22-min drive) is nearby.
Are there restaurants at or near Hotel City Lugano, Design & Hospitality?
Yes, there's an onsite restaurant. Nearby restaurants include Hollywood (3-min walk), Ristorante dell'Abbondanza (4-min walk), and Anema e Core (7-min walk).
What's the area around Hotel City Lugano, Design & Hospitality like?
Hotel City Lugano, Design & Hospitality is in the heart of Lugano, a short 12-minute walk from Palazzo dei Congressi and 13 minutes' walk from Lake Lugano. Travelers recommend the hotel for its walkable location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Bradley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice clean Hotel
Nice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
Roger, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 6-night trip
Verified Hotels.com guest review

6/10 Good

OK but nothing special
The stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and modern hotel that is in a nice, quiet location. It is walkable to the old city and lake (flat sidewalk, roughly 15 minutes). The staff were friendly.
Michael, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel was nice, but really didn’t look like a 4 star hotel.
Andrea, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Roger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All services were excellent, room is modern ,clean and good furntied. staff was friendly
Abdrabuh, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and great breakfast service
Jack, 1-night business trip
Verified Expedia guest review