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All properties in Lucca, Tuscany, Italy

Palazzo Alexander Hotel, Lucca

4-star hotel with bar/lounge, near Piazza Napoleone

  • Free WiFi
From
$151 CAD

Image gallery

  • Junior Suite - Terrace/Patio
  • Junior Suite - Terrace/Patio
  • Junior Suite - Bathroom
  • Family Room - Bathroom
  • Junior Suite - Terrace/Patio
Junior Suite - Terrace/Patio. Image 1 of 44
1 / 44Junior Suite - Terrace/Patio
Via Santa Giustina 48, Lucca, 55100, LU, Italy
9.4.Exceptional.
  • Great visit to Lucca. The service at the hotel, breakfast, proximity to the city…

    Jun. 26, 2019

  • The room was small the hotel not updated well. The room felt grimy and dim. The air…

    Jun. 7, 2019

See all 133 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Quiet
Shopping
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 12 smoke-free guestrooms
  • Bar/lounge
  • Self parking
  • Airport shuttle
  • Childcare
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Laundry facilities

What’s around

  • In Lucca Historical Center
  • Piazza Napoleone - 6 min walk
  • Guinigi Tower - 7 min walk
  • Piazza dell'Anfiteatro - 8 min walk
  • Lucca City Hall - 3 min walk
  • Lucca State Library - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Triple Room
  • Family Room
  • Double Room Single Use
  • Junior Suite

Location

Via Santa Giustina 48, Lucca, 55100, LU, Italy
  • In Lucca Historical Center
  • Piazza Napoleone - 6 min walk
  • Guinigi Tower - 7 min walk

What’s around

Landmarks

  • In Lucca Historical Center
  • Piazza Napoleone - 6 min walk
  • Guinigi Tower - 7 min walk
  • Piazza dell'Anfiteatro - 8 min walk
  • Lucca City Hall - 3 min walk
  • Lucca State Library - 3 min walk
  • Puccini Museum - 3 min walk
  • Church of San Michele in Foro - 4 min walk
  • Museum of Comics and Imagery - 5 min walk
  • Domus Romana - 5 min walk
  • Torre delle Ore - 5 min walk

Getting around

  • Peretola Airport (FLR) - 45 min drive
  • Galileo Galilei Airport (PSA) - 35 min drive
  • Lucca Station - 15 min walk
  • Nozzano Station - 13 min drive
  • Lucca Ponte a Moriano Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 14 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1100
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 20-inch TV
  • Satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi

More

  • In-room safe

Small print

Also known as

  • Alexander Palazzo
  • Palazzo Alexander Hotel Hotel
  • Palazzo Alexander Hotel Lucca
  • Palazzo Alexander Hotel Hotel Lucca
  • Hotel Palazzo Alexander
  • Palazzo Alexander
  • Palazzo Alexander Hotel
  • Palazzo Alexander Hotel Lucca
  • Palazzo Alexander Lucca

Optional extras

Self parking costs EUR 14 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)

Area shuttle service is offered for an extra charge

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Palazzo Alexander Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 14 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Osteria Tosca (3-min walk), Trattoria da Giulio (3-min walk), and Trattoria da Leo (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one way.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course.
9.4.Exceptional.
  • 10.0.Exceptional

    Reason to come back to Florence

    Hotel keepers were so genuine and beautiful! The hospitality is 10/10. I do not want to leave for Florence

    Colleen, 1 night romance trip, Oct. 25, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We would definitely stay there again. This hotel is well run and friendly.

    John H, 2 night romance trip, Sep. 14, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very comfortable, clean hotel. Easy walking to many things to see, cafes, restaurants and activities.

    2 night trip, Aug. 17, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Very happy with the local, service and staff at this hotel. Beautiful breakfast served in a beautiful setting.

    Mandi, 1 night trip, Jan. 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel manager who took very good care of us

    vincent, 1 night family trip, Nov. 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Unique character and charm, friendly welcome, professional staff, delicious breakfast and coffee.

    Mark, 1 night trip, Oct. 8, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Lovely Lucca Hotel

    The hotel, which is located deep within the historic walls of Centro Storico, is captivating and convenient. The hotel staff go out of their way to provide kind and friendly service. The room we stayed in was clean and comfortable. Overall, a lovely place to stay for a short or long visit in Lucca.

    Mary Ann, 2 night trip, Aug. 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Property unique very nice like a small palace. The adm. Very prosperó and the management excellent 10points 😏😀😍Highly recommended

    6 night family trip, Feb. 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    loved the charm of this small property. They treat you feel like family.

    1 night business trip, Feb. 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    WE HAD THE JR. SUITE IT WAS EXCELLENT. VERY LARGE AND ACCOMODATING. THE OWNER MARIO AND HIS SON WEWRE GRAET HELPED WITH OUR TRANSPORTATION NEEDS AND GAVE GOOD RESTURANT RECOMENDATIONS . I WOULD DEFINETLY STAY THERE AGAIN. FOR OPERA LOVERS I RECOMEND PUCCINI RECITAL. WE DID A QUICK TRAIN TRIP TO PISA. IT WAS EASY .THE FIELD OF MIRACLES IN PISA WAS SPECTACULAR

    KEYSBOY, 2 night family trip, Feb. 12, 2020

    Verified Expedia guest review

See all 133 reviews