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Abbey on Roma Hotel & Apartments, Brisbane

3-star hotel with outdoor pool, near Queen Street Mall

  • Free WiFi
From
$99 CAD

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  • Pool
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1 / 75Pool
7.4.Good.
  • Fantastic location. Lots of space and a good view. Kitchen utensils were limited.…

    Mar. 9, 2019

  • We booked on hotels.com, paid the extra taxes and fees. They charged us an extra $50…

    Apr. 8, 2021

See all 219 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Transportation options
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Coffee shop/café

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Television

What’s around

  • In Brisbane Central Business District
  • Queen Street Mall - 9 min walk
  • Roma Street Parkland - 10 min walk
  • South Bank Parklands - 14 min walk
  • XXXX Brewery - 17 min walk
  • The Gabba - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Apartment, 1 Bedroom
  • Superior Apartment, 1 Bedroom
  • Deluxe Apartment

Location

  • In Brisbane Central Business District
  • Queen Street Mall - 9 min walk
  • Roma Street Parkland - 10 min walk

What’s around

Landmarks

  • In Brisbane Central Business District
  • Queen Street Mall - 9 min walk
  • Roma Street Parkland - 10 min walk
  • South Bank Parklands - 14 min walk
  • XXXX Brewery - 17 min walk
  • The Gabba - 44 min walk
  • Brisbane City Hall - 7 min walk
  • King George Square - 8 min walk
  • Treasury Casino - 10 min walk
  • Suncorp Stadium - 13 min walk
  • Brisbane Botanic Gardens - 16 min walk

Getting around

  • Brisbane Airport (BNE) - 22 min drive
  • Brisbane Roma Street Station - 4 min walk
  • Brisbane Central Station - 11 min walk
  • South Brisbane Station - 17 min walk

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 1:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Reception hours are 9 AM-6 PM on Sundays and 9 AM-5 PM on Public Holidays.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 20 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast on weekdays (surcharge)
  • Coffee shop/café

Things to do

  • Outdoor pool

Services

  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Handrails in stairways

Languages Spoken

  • Chinese
  • English
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Weekly housekeeping provided

Small print

Also known as

  • Abbey Roma Hotel Apartments Brisbane
  • Abbey On Roma & Apartments
  • Abbey on Roma Hotel Apartments
  • Abbey on Roma Hotel & Apartments Hotel
  • Abbey on Roma Hotel & Apartments Brisbane
  • Abbey on Roma Hotel & Apartments Hotel Brisbane
  • Abbey Roma Hotel Apartments
  • Abbey Roma Hotel Apartments Brisbane
  • Abbey Roma Hotel Apartments
  • Abbey Roma Brisbane
  • Abbey Roma

Optional extras

Credit card charges are subject to an extra charge of 4.4 percent

Early check-in can be arranged for an extra charge of AUD 20.00 (subject to availability)

Self parking costs AUD 20 per night

Rollaway beds are available for AUD 30.0 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 20 for adults and AUD 20 for children (approximately)

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Parking height restrictions apply.

Guests must contact this property in advance to reserve onsite parking.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Breakage deposit: AUD 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Abbey on Roma Hotel & Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 20 per night. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge of AUD 20.00 for early check-in (subject to availability). Check-out time is 10 AM. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Noodle & Donburi (3-min walk), Govinda's Vegetarian Restaurant (5-min walk), and Ben's Alibi (5-min walk).
  • No, this hotel doesn't have a casino, but Treasury Casino (10-min walk) is nearby.
  • Abbey on Roma Hotel & Apartments has an outdoor pool.
7.4.Good.
  • 8.0.Very Good

    Good for a short stay

    Arrival was helpful and service genuine and kind. Our washing machine started flooding the bathroom after turning it on, so we had to use the washing machine on another level. It was fine though, just a little inconvenient. The floor in the kitchen was sticky/wet and our fridge did not work. Otherwise, clean and comfortable bed. Check-out service was not so friendly and very short and annoyed.

    1 night trip, Mar. 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Would stay again

    Very good location, 3 min walk to train station, 10 min walk to CBD, supermarket & hotels close by, the room was a little bit tired, but comfortable enough, basic channels only on TV, but overall decent value for money & would stay there again.

    Tim, 2 night trip, Jan. 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Some other people had problems with there keycard and couldn’t get hold of reception as an emergency which was poor. Could do with nicer and more pillows ... but good cheap option for a night or 2

    Jay Jay, 2 night trip with friends, Nov. 26, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    It is handy to where I go. These are owner rented units in terrible conditions. This one was shocking.

    Bob, 1 night business trip, Oct. 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was very central and excellent for me.

    My overall stay at the hotel was very good. Who ever booked me in on the Thursday afternoon, I thought, should have told me how to work the lift, and also how to get in at night. I also thought that a T.V. Guide would have been useful.

    Doug, 2 night trip with friends, Oct. 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    For me this accommodation is in the best possible position in Brisbane - all public transport is very close at hand including the express train to the airports. It's also within walking distance to Queen St and other shopping hubs. Checking in is made very easy for those of us whose planes arrive later than usual checkin. Reception staff are helpful and friendly, but it would be more convenient if office hours were longer (I realise this is Covid-19 related).

    Christine, 2 night trip, Oct. 8, 2020

    Verified Wotif guest review

  • 6.0.Good

    A disappointing experience.

    The reception area was full of industrial fans, the room key would not open the room door. The property was unattended. We had to wait 40 minutes for someone to arrive & let us in the room. The explanation was that the batteries in the door lock were flat. The manager arrived & allocated us superior room. The settee was stained & the decor tired. However the bed was comfy & the place is very convenient for the station.

    1 night trip, Sep. 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I stayed at Abbey apartments for five nights, it was during COVID so a lot of the amenities were unavailable, and there was major construction across the road (for the cross river tunnel), they also had very restricted reception desk availability- it was only kanned 8am to 1pm., PLUS there was a major evacuation of the hotel after an incident.. And yet, this was the BEST hotel experience i have ever had! The rooms were lovely, the housekeeping staff did an amazing job before and during my stay... and the reception staff were phenomenal. In particular, a lady on the front desk went above and beyond to help me get my complex new work contract prepared and sent off by the deadline - And she was kind and helpful and very thoughtful, i was shocked and impressed, and cannot thank her - and every one here - enough!!

    Juju, 3 night trip, Jul. 6, 2020

    Verified Lastminute guest review

  • 6.0.Good

    It is a great location to everywhere in the Brisbane CBD. I had great customer service and a great apartment

    6 night business trip, May 24, 2020

    Verified Wotif guest review

  • 8.0.Very Good

    I appreciated the fact that I was able to change the dates of my booking at the last minute and that my special request was granted. They also permitted me to have a late checkout which was great as I had to catch a train later in the day.

    Kath, 3 night trip, Mar. 24, 2020

    Verified Hotels.com guest review

See all 219 reviews