Pacific Regency Hotel Suites

Photo gallery for Pacific Regency Hotel Suites

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In-room safe, iron/ironing board, free WiFi, wheelchair access
In-room safe, iron/ironing board, free WiFi, wheelchair access
In-room safe, iron/ironing board, free WiFi, wheelchair access
In-room safe, iron/ironing board, free WiFi, wheelchair access

Overview of Pacific Regency Hotel Suites

Pacific Regency Hotel Suites

4.5 star property
Luxury hotel with 2 restaurants, near Kuala Lumpur Tower

7.6/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
KH Tower, Jalan Punchak, Off Jalan P. Ramlee, Kuala Lumpur, 50250
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Pool bar
  • Room service
  • Spa services
  • Business center
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • LCD TV
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Suria KLCC Shopping Centre - 14 min walk
  • Pavilion Kuala Lumpur - 15 min walk
  • KLCC Park - 15 min walk
  • Petronas Twin Towers - 15 min walk
  • Berjaya Times Square - 22 min walk
  • Kuala Lumpur Tower - 1 min drive
  • Mid Valley Megamall - 7 min drive
  • Cheras Leisure Mall - 10 min drive
  • University of Malaya - 17 min drive
  • Batu Caves - 25 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Pasar Seni Station - 26 min walk
  • Kuala Lumpur Sultan Ismail Station - 28 min walk
  • Raja Chulan Station - 7 min walk
  • Bukit Nanas Station - 10 min walk
  • Dang Wangi Station - 15 min walk

About this property

Pacific Regency Hotel Suites

Pacific Regency Hotel Suites offers a great location, putting you within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. Guests can indulge in massages, and LUNA CHILL OUT BAR, one of 2 restaurants, serves dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the walkable location and spacious guestrooms. The property is just a short walk to public transportation: Raja Chulan Station is 7 minutes and Bukit Nanas Station is 10 minutes.

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 283 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 10 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

LUNA CHILL OUT BAR - This poolside theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
SOI 23 - This restaurant serves breakfast, lunch, and dinner.
OLIVE LOUNGE - Onsite bar. Happy hour is offered.
GEO CAFE - This café serves breakfast and lunch.

Fees & policies

Refundable deposits

  • Deposit: MYR 200.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 30 for adults and MYR 18 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Kitchen/kitchenette use costs MYR 150 per day

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Fitness facility

Children & extra beds

  • Rollaway beds are available for MYR 105.0 per day

Parking

  • Self parking costs MYR 10 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Pacific Regency
Pacific Regency
Pacific Regency Hotel
Pacific Regency Hotel Suites
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Suites
Pacific Regency Suites Hotel
Pacific Regency Suites Kuala Lumpur
Regency Pacific Hotel
Regency Hotel Kuala Lumpur
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Pacific Regency Suites
Pacific Regency Hotel Suites Hotel
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Hotel Suites Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

7.5/10

Staff & service

6.7/10

Amenities

7.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Mohd Fauzi, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Joshua, 10-night trip
Verified Hotels.com guest review

2/10 Poor

Worse Experience Ever
I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice. Pacific Regency must be the worse hotel that I ever stay in the issues are as below: 1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that) 2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel. 3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am 4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it. 5. Non stop dropping noise coming from top of the toilet
ORSON Campbell, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.
1-night trip
Verified Expedia guest review

6/10 Good

Showers not working properly. Bathroom sink was clogged
8-night romance trip
Verified Expedia guest review

8/10 Very good

Stephen, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Can stay if you are going to be outside most day
We stayed here for 3 nights. We did not try their restaurant and laundry facilities. Cons: As soon you enter the property, you can see this property is run down. Check-in time is a bit odd (3 pm) compared to the average times in other hotels (2 pm). Stains on the carpet, sofa, bedsheet. Property located on a bit of steep hill if you are walking. The swimming pool looks like not maintained well. Pros: Big room and bathroom, AC and hot water working good, comfortable bed, just next to KL tower (that's the reason for our stay), view of KL tower is very nearby from their top floor.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Overall was very good
Good place to stay.... Will come back again.
Mohd Thaib, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and spacious room, great location, near to LC Tower and Petronas twin towers
5-night family trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review