Port Douglas Retreat

Photo gallery for Port Douglas Retreat

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Port Douglas Retreat

Port Douglas Retreat

3.5 star property
City-center Port Douglas aparthotel with outdoor pool

8.6/10 Fabulous

467 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Non-smoking
Map
31-33 Mowbray Street, Port Douglas, QLD, 4877
Main amenities
  • 36 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Beach towels
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Multilingual staff
  • Barbecue grills
Feel at home
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

Getting around

  • Cairns Intl. Airport (CNS) - 57 min drive
  • Airport shuttle (surcharge)

About this property

Port Douglas Retreat

Port Douglas Retreat offers an airport shuttle (available 24 hours) for AUD 48 per person one-way. Guests can enjoy the outdoor pool, and scuba diving, snorkeling, and rafting are nearby. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the comfortable beds and overall value.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (8:00 AM - noon)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests arriving after 5:30 PM on weekdays or after Noon on weekends should contact the hotel directly to arrange for check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer

Entertainment

  • 36-inch LCD TV with digital service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In the shopping district
  • In the city center
  • In the suburbs
  • In a village

Things to do

  • Bicycle rentals nearby
  • Sailing nearby
  • Boat tours nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Golf nearby
  • Ecotours nearby
  • Whale watching nearby

Safety features

  • Smoke detector

General

  • 36 rooms
  • 1 floor
  • Built in 1996
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 48 per person (one-way)
  • Late check-out can be arranged for an extra charge of AUD 50.00 (subject to availability)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 11 costs AUD 24 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards. Cash is not accepted.

Also known as

Port Douglas Retreat
Port Douglas Retreat Aparthotel
Retreat Port Douglas
Port Douglas Retreat Hotel Port Douglas
Douglas Retreat Aparthotel
Douglas Retreat Douglas
Port Douglas Retreat Aparthotel
Port Douglas Retreat Port Douglas
Port Douglas Retreat Aparthotel Port Douglas

Frequently asked questions

Does Port Douglas Retreat offer free cancellation for a full refund?
Yes, Port Douglas Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Port Douglas Retreat?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Port Douglas Retreat?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Port Douglas Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at Port Douglas Retreat?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Port Douglas Retreat?
Yes, an airport shuttle is available. The charge is AUD 48 per person one-way.
What are the check-in and check-out times at Port Douglas Retreat?
You can check in from 2 PM - anytime. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability). Contactless check-out is available.
What is there to do at Port Douglas Retreat and nearby?
Have fun with activities like cycling, boat tours, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a garden.
Does Port Douglas Retreat have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Port Douglas Retreat have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Port Douglas Retreat like?
Port Douglas Retreat is in the heart of Port Douglas, a short 3-minute walk from Macrossan Street and 6 minutes' walk from Four Mile Beach. Travelers say the local area is good for shopping and very quiet.

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

6/10 Good

A great location but …
A great location but no lift - very hard for this couple of retirees to drag our suitcases up & down the stairs. And the fact that you have to “rent” beach towels, pay additional for extra tea/coffee etc. was a bit cheap!!!
Fiona, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Clean, comfortable and convenient accommodation.
Great, quiet location - 150 metres to the beach and only a 5-10 minute walk to the shops, restaurants and wharf. Clean and tidy rooms and the hosts/managers were very friendly and welcoming. Free undercover parking, washing facilities and pool just outside our room. While the rooms would be considered a little dated, they were clean, comfortable and convenient, we’d definitely stay again.
Janet, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Well Worth It
Well located within easy walking distance of both the beach and the shopping / dining precinct. We stayed 4 nights and utilised the in-room and BBQ cooking facilities which were well set up with strong easy-to-clean utensils. The pool was lovely and the heating made it more pleasant to swim in than other hotel pools in June. It was very quiet at night and we would definitely stay here again. The managers were welcoming and friendly throughout our stay.
Gary, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. 5 minute walk to the beach, wharf and town. Great outdoor heated pool.
TESS, 6-night trip
Verified Expedia guest review

4/10 Fair

6 night stay. Asked for coffee/milk day 3. Male: "Go up to the shop like everyone else," before reluctantly parting with a small amount. Female: knocked at my door with half jar of somone's leftovers, then pushed my door open to point out where I should have read extras not included. Accomodation $1000 plus. Extras $1? Will not stay again.
Carmel, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and quiet, clean, heated pool. Managers lovely and approachable gave great tips on things to do.
Karen, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The managers were amazing and were able to accommodate my needs. I really appreciate the extra mile that they went. the unit was clean and tidy.
Kathryn, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Accomodation was within easy walking distance to Macrossan St, great position.
Dorothy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything works - The facility is very clean and comfortable, while it is close enough to the beach and the city centre to enjoy all that Port Douglas has to offer. I will be returning!
Colleen, 9-night trip
Verified Wotif guest review

10/10 Exceptional

Close to Main Street and Beach, awesome pool and unit
Gary, 7-night romance trip
Verified Wotif guest review