Grand Riviera Princess - All Inclusive

Photo gallery for Grand Riviera Princess - All Inclusive

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
12 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Riviera Princess - All Inclusive

VIP Access

Grand Riviera Princess - All Inclusive

4.5 star property
Upscale beachfront aparthotel with water park, near Grand Coral Golf Riviera Maya

7.6/10 Good

1,569 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is CA $265
Price available on 07/11/2022
Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
Main amenities
  • 674 apartments
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 9 bars/lounges
  • Full-service spa
  • 12 outdoor pools
  • Water park
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • El Camaleon Mayakoba Golf Course - 43 min walk
  • Playa Xcalacoco - 7 min drive
  • Grand Coral Golf Riviera Maya - 10 min drive
  • Tres Rios Ecopark - 13 min drive
  • 28 de Julio Square - 12 min drive
  • Quinta Avenida - 18 min drive
  • Punta Esmeralda Beach - 15 min drive
  • Mamitas Beach - 31 min drive
  • Playa del Carmen Main Beach - 22 min drive
  • Plaza Las Americas - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/21 km

About this property

Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 10-minute drive of Grand Coral Golf Riviera Maya. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Buffet Verde, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 9 bars/lounges and a nightclub, and apartments offer balconies and plasma TVs. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach massages

Pool/Spa

  • 12 outdoor pools
  • Outdoor pool access
  • Sun loungers
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Hot stone massages
  • Body treatments
  • Reflexology
  • Couples treatment room(s)
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Manicures and pedicures
  • Facials
  • Detox wraps

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 9 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Free rollaway/extra beds
  • Bed sheets provided

Bathrooms

  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 30-inch plasma TV with satellite service
  • Arcade/game room

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Conference space (5425 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Iron/ironing board (on request)
  • Free bottled water
  • Hair salon

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Health club
  • 6 outdoor tennis courts
  • Water park admission (surcharge)
  • Nightclub
  • Outdoor pool access nearby
  • Snorkeling on site
  • Tennis on site
  • Volleyball on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Aerobics classes on site
  • Basketball on site
  • Motor boating on site
  • Rowing/canoeing on site
  • Theme parks nearby
  • Scuba diving nearby

Safety features

  • First aid kit
  • Security system
  • Smoke detector

General

  • 674 rooms
  • 3 floors
  • Built in 2007
  • Connecting/adjoining rooms avaliable

Restaurants on site

  • Buffet Verde
  • La Hacienda
  • La Vaquería
  • Mamma Mia
  • La Fondue

Special features

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 32 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Riviera Princess Inclusive
Grand Riviera Princess All Inclusive
Grand Riviera Princess - All Inclusive Aparthotel
Grand Riviera Princess - All Inclusive Playa del Carmen
Grand Riviera Princess All Suites Resort Spa All Inclusive

Frequently asked questions

Overall score and ratings

7.6

Good

8.5/10

Cleanliness

7.9/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

We very much like this resort. It is a great place especially for family with kids.
Dimitriy, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Robby, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Viviana, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Raquel, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Krystal, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Overall, nice visit
Check-in was a bit taxing with the amount of time it took and the set-up required to get multiple parties into a dinner reservation was frustrating. Overall, a beautiful location and a meal at chill-out on the beach (even though not included with the all-inclusive plan), was worth it!
View from our room
Ron, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Amanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

raquel, 4-night trip
Verified Hotels.com guest review

6/10 Good

Busy, impossible to get restaurant reservations, mediocre service
Michael Leif, 7-night family trip
Verified Expedia guest review