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Grand Riviera Princess - All Inclusive

5.0 star property
Luxury beachfront property with water park, near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
On the beach, white sand, sun loungers, beach umbrellas
Exterior detail
Reception
Kayaking
Experience the vibrant vibe at Grand Riviera Princess - All Inclusive, a luxury all-inclusive hotel in a shopping district. Enjoy international cuisine at one of the 9 on-site restaurants, indulge in rejuvenating spa treatments like facials and hydrotherapy, or soak up the sun on the white sand beach with 2 beach bars and sun loungers. Guests rave about dining options, pool amenities like swim-up bars and cabanas plus free WiFi to stay connected.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • Water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
The current price is CA $341
CA $341 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Family Club Room - Pool Access, Pool View

Room | View from room

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
Aerial view

Occidental at Xcaret Destination - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2 out of 10, Very good, 4,243 reviews
The price is CA $255
CA $312 total
includes taxes & fees
May 28 - May 29
Occidental at Xcaret Destination - All Inclusive
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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 5 min drive - 2.0 km
  • Gran Coyote Golf - 6 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.6 km
  • Quinta Avenida - 11 min drive - 8.5 km
  • Playa del Carmen Main Beach - 19 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Tulum Intl. Airport (TQO) - 108 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/21 km

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Buffet Verde, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool, and a nightclub. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 674 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Kayaking
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Scuba diving nearby

Working away

  • 5 meeting rooms
  • Conference space (5425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Nightclub
  • Hot tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive offer free cancellation for a full refund?

Yes, Grand Riviera Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Riviera Princess - All Inclusive ?

Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Riviera Princess - All Inclusive ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Riviera Princess - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability).

Is there an onsite casino at Grand Riviera Princess - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.

What is there to do at Grand Riviera Princess - All Inclusive and nearby?

Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 12 outdoor swimming pools. Grand Riviera Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Grand Riviera Princess - All Inclusive ?

Yes, there are 9 onsite restaurants, featuring international cuisine.

Does Grand Riviera Princess - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Booking
Drinks
Family friendly
Entertainment

What guests liked

  • The property features numerous pools, including a quiet and calm area, a lively party pool, and a beachfront area with plenty of available seating. (176 reviews)
  • The beach was huge, very nice, and had a great selection of activities and amenities. (151 reviews)
  • The spa service was wonderful, relaxing, and reasonably priced with many reviewers praising the hydrotherapy and skilled therapists. (22 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Incredible family vacation

WOW! We had a wonderful vacation! Excellent service, friendly staff, clean rooms, great food! Will be back soon!
Glory, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angelina, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karla, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Craig, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Poornima, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Samarra, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bahi, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Marketta, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Alireza, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Adam, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tara-Lynn, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was increíble. We really ejoyed the platinum service. But is uncomfortable to have vacation club sales. We had a bad experience with that
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yvonne, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

EXCELENTE OPCION

EXCELENTE MI ESTANCIA , SE VIO OPACADA CON EL PROBLEMA QUE HAY EN LA CARRETERA DE CANCUN AL HOTEL IDA Y VUELTA CERCA DE 2 HORAS Y MEDIA DE CAMINO , PERO EL HOTEL LO MERECE , LO RECOMIENDO AMPLIAMENTE
ROSA MARIA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very relaxing, friendly staff will definitely return. Highly recommend.
Valerine, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Resort

My time spent here with my family was AMAZING, we’ll definitely be back
Latesha, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

TERRIBLE.TERRIBLE.DISGUSTING. Upon arrival, the staff tried to sell you on vacation rentals giving you the white glove experience. As we got to our room, the toilet seats hadn’t been cleaned and completely outdated. They claim to be all inclusive, but restaurants only open limited hours, no food at the pool, and recommend making reservations at restaurants that are not buffet; out of the four days we stayed only able to make reservations at two restaurants. We found out they only take reservations at the concierge, but upon exiting restaurants, they take walk ins. Our last day, we came home to an animal having ripped apart our room and 2 year old daughters snacks to shreds. We didn’t leave any doors unlocked which is puzzling meaning only when they come to give extra towels or change the fridge did an animal get let in. Security came to do a report to only ask if we were okay that nothing was missing, there’s blood (I have pictures for mng) all over the floor and they expect us to sleep there with our daughter where a flea or rabid animal was rummaging around. An attendant called asking what time for luggage pickup which we said 9 a.m. and after 9:10 no one showed up. We had to call, a pickup didn’t come until 9:25 and then the driver had to to another pickup after being 25 minutes late. We almost missed our shuttle due to this, we asked the driver what was going on and he said “you’re not the only ones in the resort”. Despicable service and outdated garbage in general.
Marlil, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We will be coming back! Which is rare for us. This place ticked all the boxes!
Jacob Aaron, 7-night family trip
Verified Expedia guest review

2/10 Poor

Pedram, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The service is what truly sets this resort apart. My girlfriend and I spent a week here and absolutely loved it, but the exceptional service made our experience even more memorable. We spent most of our time at the Platinum Riviera Pool and Bar, where Isabel, Mauricio, Marvin and Magharit made every day special with their warm conversations and expertly crafted drinks. YOU HAVE TO try the Minion shot!! For dining, we couldn’t get enough of Miso Restaurant, visiting three times during our stay. Alberto and Ricardo made each evening fun and engaging, providing outstanding service. The food was fantastic—especially the Teppanyaki! Mornings started with breakfast and lunch at Snack Riviera, where Dalila’s friendly smile and delicious egg white omelets became a daily highlight. Lorenzo at breakfast and Anjelica at lunch also went above and beyond to make sure we were well taken care of. We truly loved this resort and will definitely be back—not just for the beautiful setting, but for the incredible people who made our stay unforgettable.
Brandon, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved this resort, everyone is so friendly and it’s also great for kids. The only thing I can say is the juices are watered down, it doesn’t taste great. Food was okay but the restaurants were very nice. I would definitely recommend!!
Miranda, 6-night family trip
Verified Orbitz guest review

10/10 Exceptional

Brittany, 6-night trip
Verified Expedia guest review