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Cambridge Hotel Medan

4.5 star property
Luxury Medan hotel with full-service spa, connected to a shopping center

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Cambridge Hotel Medan

Photo gallery for Cambridge Hotel Medan

Front of property - evening/night
2 restaurants, breakfast, lunch served; local and international cuisine
In-room safe, desk, laptop workspace, soundproofing
Breakfast area
Wine bar

Overview of Cambridge Hotel Medan

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jl. S. Parman No.217, Petisah Tengah, Medan Petisah, Medan, Sumatra, 20152
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free shopping center shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

View all photos for Deluxe Twin Room, Smoking

Deluxe Twin Room, Smoking

Deluxe Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Smoking

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room, Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe

City view

Superior Deluxe

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Smoking

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 80 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking

Deluxe Room, 1 Queen Bed, Smoking

Deluxe Room, 1 Queen Bed, Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • Heart of Medan

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 53 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free train station drop-off
  • Free shopping center shuttle

Restaurants

  • Sushi Tei - 12 min walk
  • Mie Udang Penang - 3 min walk
  • Sushi Tei - 4 min drive
  • Golden Yen - 7 min walk
  • Dimsum & Sang Wo Ayong - 17 min walk
Map

About this property

Cambridge Hotel Medan

Cambridge Hotel Medan offers an airport shuttle (available 24 hours) for IDR 350000 per vehicle one-way. Guests can visit the spa to be pampered with massages, body scrubs, or body treatments, and The Cafe, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Free train station shuttle*

Offsite

  • Free shopping center shuttle

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • 13 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 43-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include body scrubs and body treatments.

Dining

The Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The View Music Lounge - This wine bar specializes in local and international cuisine. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 400000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Swiss-Belhotel Medan
Grand Swiss-Belhotel Medan Hotel
Medan Grand Swiss-Belhotel
Grand Swiss-Belhotel Medan Hotel Medan
Grand Swiss-Belhotel Hotel
Grand Swiss-Belhotel
Cambridge Medan
Grand Swiss Belhotel Medan
Cambridge Hotel Medan Hotel
Cambridge Hotel Medan Medan
Cambridge Hotel Medan Hotel Medan

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Cambridge Hotel Medan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cambridge Hotel Medan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cambridge Hotel Medan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cambridge Hotel Medan?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Cambridge Hotel Medan?
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
What are the check-in and check-out times at Cambridge Hotel Medan?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Cambridge Hotel Medan and nearby?
Cambridge Hotel Medan has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Cambridge Hotel Medan?
Yes, there are 2 onsite restaurants, featuring local and international cuisine.
What's the area around Cambridge Hotel Medan like?
Cambridge Hotel Medan is in the heart of Medan, a short 7-minute walk from Sun Plaza and 19 minutes' walk from Tjong A Fie's Mansion.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Tan, 2-night trip
Verified Expedia guest review

8/10 Very good

ABDUL HALIM, 2-night trip
Verified Expedia guest review

4/10 Fair

Need new towels. AC filter tick dusty and smelly. Lift too busy crowded and slow.
Erwin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Smiling hospitality
Great staff in all departments. Check in fastand efficient. Room service and cleaning great. Staff at Rooftop bar very friendly and professional..particular mention for Indri who made me feel very wecome.
roy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The hot
Siti, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
Not Good Experience is bad
Ricky, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hood
The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.
Khor, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not a Superior room.
Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.
Jonathan, 2-night trip
Verified Hotels.com guest review

6/10 Good

The front desk staff was not professional in dealing thr guests. There were two frond desk staff and two of two guests including me. One staff entertaining the other guest, and I was standing in front of one of the staff, he was busy working on his pc, I hv to wait him finish his work, while waiting more guests coming behind me. Then when he looks up front, he just talked to the guest behind me and entertain him instead of me and ignored me. I felt unwelcome and dispointed.
3-night trip
Verified Expedia guest review

10/10 Exceptional

roy, 1-night business trip
Verified Hotels.com guest review