Cambridge Hotel Medan

Photo gallery for Cambridge Hotel Medan

Primary image
Children's pool
Infinity pool
Outdoor pool
In-room safe, desk, laptop workspace, soundproofing

Overview of Cambridge Hotel Medan

Cambridge Hotel Medan

4.5 star property
Luxury Medan hotel with 2 restaurants, connected to a shopping center

8.0/10 Very good

171 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jl. S. Parman No.217, Petisah Tengah, Medan Petisah, Medan, Sumatra, 20152
Main amenities
  • Daily housekeeping
  • 2 restaurants and pool bar
  • Free shopping center shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
For families
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Medan

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 53 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free train station drop-off
  • Free shopping center shuttle

About this property

Cambridge Hotel Medan

Cambridge Hotel Medan offers an airport shuttle (available 24 hours) for IDR 350000 per vehicle one-way. Guests can indulge in massages, body scrubs, or body treatments, and The Cafe, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a fitness center, and a sauna are other highlights at this luxurious hotel. The helpful staff and location get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Free train station shuttle*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Poolside bar
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • 13 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Shopping mall on site
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • 43-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments.

Dining

The Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The View Music Lounge - This wine bar specializes in local and international cuisine. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 400000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Swiss-Belhotel Medan
Grand Swiss-Belhotel Medan Hotel
Medan Grand Swiss-Belhotel
Grand Swiss-Belhotel Medan Hotel Medan
Grand Swiss-Belhotel Hotel
Grand Swiss-Belhotel
Cambridge Medan
Grand Swiss Belhotel Medan
Cambridge Hotel Medan Hotel
Cambridge Hotel Medan Medan
Cambridge Hotel Medan Hotel Medan

Frequently asked questions

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.3/10

Staff & service

6.8/10

Amenities

7.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Smiling hospitality
Great staff in all departments. Check in fastand efficient. Room service and cleaning great. Staff at Rooftop bar very friendly and professional..particular mention for Indri who made me feel very wecome.
roy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The hot
Siti, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
Not Good Experience is bad
Ricky, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hood
The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.
Khor, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not a Superior room.
Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.
Jonathan, 2-night trip
Verified Hotels.com guest review

6/10 Good

The front desk staff was not professional in dealing thr guests. There were two frond desk staff and two of two guests including me. One staff entertaining the other guest, and I was standing in front of one of the staff, he was busy working on his pc, I hv to wait him finish his work, while waiting more guests coming behind me. Then when he looks up front, he just talked to the guest behind me and entertain him instead of me and ignored me. I felt unwelcome and dispointed.
3-night trip
Verified Expedia guest review

10/10 Exceptional

roy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and strategic place to stay
Strategic place, near mall and have kids playing park up level, breakfast also have many choice so we can choose what to eat. My kids love that hot tofu water with no sugar (fresh)
Setiawan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

I liked the staff friendliness and attitude. I did not like the Sauna an
2-night trip
Verified Expedia guest review

6/10 Good

Location is good as close to mall and relatively central
2-night trip
Verified Expedia guest review