Destination
Guests
All properties in Guangzhou, Guangdong, China

Chateau Star River Guangzhou, Guangzhou

Luxury Guangzhou hotel with indoor pool, connected to the convention center

  • Free WiFi
From
$145 CAD

Image gallery

  • Exterior
  • Exterior
  • Outdoor Pool
  • Castle Suite, Garden View - Bathroom
  • Exterior
Exterior. Image 1 of 41
1 / 41Exterior
8.2.Very Good.
  • Great big room and nice hotel lobby!!!

    Dec. 19, 2019

  • I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK…

    Oct. 22, 2019

See all 30 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 304 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free theme park shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television

What’s around

  • In Panyu
  • Chimelong International Circus - 2.4 mi / 3.9 km
  • Xiangjiang Safari Park - 3 mi / 4.8 km
  • Chimelong Water Park - 3.1 mi / 5 km
  • Chimelong Paradise - 4.8 mi / 7.7 km
  • Canton Fair Complex - 9 mi / 14.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room Garden View
  • Business Room Garden View
  • Chateau River View Room
  • Executive Room Garden view
  • Spa Suite
  • Castle Suite, Garden View
  • Business Room River View
  • Deluxe Room River View
  • Executive Room River View

Location

  • In Panyu
  • Chimelong International Circus - 2.4 mi / 3.9 km
  • Xiangjiang Safari Park - 3 mi / 4.8 km

What’s around

Landmarks

  • In Panyu
  • Chimelong International Circus - 2.4 mi / 3.9 km
  • Xiangjiang Safari Park - 3 mi / 4.8 km
  • Chimelong Water Park - 3.1 mi / 5 km
  • Chimelong Paradise - 4.8 mi / 7.7 km
  • Canton Fair Complex - 9 mi / 14.4 km

Getting around

  • Baiyun International Airport (CAN) - 39 min drive
  • Foshan (FUO-Shadi) - 28 min drive
  • Guangzhou South Railway Station - 10 min drive
  • Guangzhou Railway Station - 18 min drive
  • Guangzhou East Railway Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Casino shuttle (surcharge)
  • Free theme park shuttle

At a glance

Hotel size

  • This hotel has 304 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle from 7 AM to 10:30 AM*
  • Train station shuttle

Parking

  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Indoor tennis court
  • Pool sun loungers
  • Outdoor tennis courts - 3

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Always Cantonese - This restaurant serves breakfast, brunch, lunch, and dinner.

E-cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

Lobby Bar - Onsite lobby lounge. Open daily.

Small print

Also known as

  • Chateau Star River Hotel Guangzhou
  • Chateau Star River Guangzhou Hotel
  • Chateau Star River Guangzhou Guangzhou
  • Chateau Star River Guangzhou Hotel Guangzhou
  • Chateau Star River Hotel
  • Chateau Star River Guangzhou
  • Chateau Star River
  • Chateau Star River Guangzhou Hotel
  • Chateau Star River Guangzhou Hotel

Optional extras

Rollaway beds are available for CNY 350.0 per day

Buffet breakfast is offered for an extra charge of CNY 228 for adults and CNY 114 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)

Airport shuttle service for children costs CNY 800 (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

Casino shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CNY 1000.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an indoor pool and a seasonal outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include The Brew (3.3 mi), Xiangjiang Restaurant (3.6 mi), and 晨曦美食店 (6.4 mi).
  • Yes, an airport shuttle is available from 7 AM to 10:30 AM on request. The charge is CNY 800 per vehicle one-way.
  • Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a health club. Chateau Star River Guangzhou also has a garden.
8.2.Very Good.
  • 6.0.Good

    I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.

    JENNYR, 1 night business trip, Aug. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Room are great, soundproofing needed to be improve as we still able to hear sound from outside

    Tan, 3 night business trip, May 8, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.

    1 night business trip, May 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great Value Hotel

    Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!

    Eddie, 3 night business trip, Jan. 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Quiet n nice river view

    The wifi n tv in the bathroom doesnt really work. Staffs are really polite n nice, also has free shuttle bus to water park

    ben, 1 night trip, Aug. 4, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Chateau River Guangzhou

    luxurious hotel location somewhat outside of city. Higher end residential district, safely walk able it seems. very good service, various food sources local and international

    andreas, 3 night business trip, Jul. 14, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    5 star hotel with good service and a stone throw to the zoo in panyu

    tang, 2 night trip, Jul. 7, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Happy Stay 💕

    Love love love. Thank you for upgrading my room. VIP rounge was very convenient. I stayed in the corner suite. I loved the bathtub with great view but, bedroom layout wasn’t my favorite

    Euny, 1 night business trip, May 15, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    PhB/Star River

    Très bon confort très belle chambre grande propre confortable belle literie XL

    Philippe, 1 night business trip, Nov. 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    位置很方便

    1 night business trip, Sep. 17, 2019

    Verified Hotels.com guest review

See all 30 reviews