Signal Hill Lodge, Cape Town

Nice place with a superb view at night

I was woken up around midnight with a terrible noise in the room. The night shift employee was unable to identify or solve the issue and I was told there were no other rooms available i.e. I was in for a sleepless night and that was exactly what I got. In the morning, I asked if the issue had been reported and apparently it was not done so. There was also no attempt to offer any sort of compensation when I checked out. In short, I don't recommend it. On the plus side, the location is good and the bed was comfy.

Excellent staff. Hillside very steep!!!

The hotel itself is not bad, but the surrounding are. To get to the hotel, you need to drive uphill behind Bo-Kaap and pass by a small township. Obviously not everyone in this neighborhood is a delinquent but the reality is that you need to be careful. Even the hotel brochure recommends not to walk at night there. Anyway, short story is that our rental car was broken into on the first night we arrived (window smashed). The car was parked on the hotel premises, behind a gate with electrical fences. It would be unfair to blame the hotel for this clearly but I am still a bit upset by the way they handled it. It felt a bit like the staff didn't really care (like, well, that happens...). I also learnt by the receptionist that this particular parking space was in a blind spot for the CCTV and that the outside light was not great on this spot! The parking area of the hotel is really small and because it was full when we came back in the evening, I actually parked where the receptionist told me to!!! (a space that was a little bit apart from the other cars, closer to the street. Also no word from the owner after the incident... Had I known more about the area the hotel is located in, I would have thought twice before making a reservation. A few words on the room: clean, small, and a bathroom with a very odd and inconvenient water system to direct the flow to the basin or to the shower.