MetroPoint Bangkok, Bangkok

When we first arrived the front desk lady could not speak English. It was so hard to communicate with them. Finally after checking in, we wanted to freshen up. When I got into the shower, the shower head was covered in mould. The bathroom was filthy and smelled like ciggerates. The hotel is located 20-30 minutes away from any touristy attraction. There’s no place that is good to eat around the hotel. Lastly the biggest problem we had was you can hear all the noises going on outside. We were woken up at 3am by an escort knocking on a door outside for an hour. Hotel staff did nothing about it, and when we called to complain. All they said was “no English” and hung up. By the way they have no safe so you need to carry a backpack with all your documents inside. Needless to say, don’t ever EVER stay at this hotel. There are many better options, even hostels are better than this craptel.

I like staffs service. I didn’t like breakfast buffet the room no small towels to use for two person who is stay in the room, no coffee no spare toilet paper

Very busy hotel but staff were helpful

Nothing it’s not even nice far away from city and takes longer time to go,

Furnishing a little run down but excellent service made up for it.

A true sample of excellent hospitality! Most friendly and helpful receptionists ever, so lovely and great first impression of hotel. The restaurant staff were just lovely and the food was good. The room was very comfortable in every way. I was very pleased with my stay, and although short, I hope to be back for a longer visit in the future. Sincerely Maria Maria

Friendly staff and help full. I was move out early because my wife want to stay close to the city.

The room was great. I had an 8th floor room with a view of the city. There is a 7/11 just down the road to pick up essentials. The room gives you free water. There is a hair dryer. Reception does not speak that good English but the WiFi is good so can use a translator app.

Good hotel overall, a bit old-fashioned but well-kept. Nice location between BKK airport and city center. Lots of restaurants and businesses nearby. Very spacious room with balcony and view. Two places for breakfast: American breakfast at the ground-floor cafe, or buffet at the breakfast hall (which could be crowded with tour groups). The buffet is basically Chinese, not the best in town but quite OK. The reception staff may not be very eager to help with potential issues (mine was a Wi-Fi problem), but if one insists (and gets oneself understood - they speak very little English), things get done.

pros: close to market, convenient store, and a bit walk 25 mins to The Mall Bangkapi. Friendly staff and clean bathroom without bathtub. cons: Chinese and Vietnamese always noisy even after midnight and smelly room of smoking, you'd better to have your breakfast after 8am