Presidential Apartments - Kensington, London

In a nice area. Clean. Staff were helpful and friendly. Good value.

Great location. Close to Earl's Court station. Clean, reasonably priced hotel. Breakfast included and delivered to the room each morning. Kitchenette is convenient. Street pleasant and helpful.

Only complaint is that the room we were in was in desperate need of a new pull out couch / sofa for a third person to sleep. Also, the couch was not comfortable for sitting as well as being stained Staff very helpful when called upon it assist the traveller & very knowledgable about things to do in London or how to get to places.

The Staff is very very nice but the property is very dated. My executive studio was very spacious for London standard but I didn’t like being in the basement of this building.

The hotel and service were excellent. Our one problem occurred in our final morning departure. We had setup a taxi request for 6 AM and it was as requested. However there was no desk personnel around nor any help for getting our bags from our lower level apartment to the street level. I attempted to call the front desk around 5:30 and got no answer and I went up to the desk and found no one there. After getting my bags up the steps and to the front there was still no one for me to checkout and leave my keys. I left my keys on the desk and departed. Not sure if this is standard practice but does make me wonder if this is an every day occurrence. Just something I know I was not happy with. The property is excellent and I would hope this is something the manager needs to address.