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JEN Maldives Male by Shangri-La

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Property amenity
Beach nearby
Beach nearby
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Overview of JEN Maldives Male by Shangri-La

VIP Access

JEN Maldives Male by Shangri-La

4-star property
4-star hotel in Malé with 2 restaurants and spa

8.0/10 Very good

308 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
The price is CA $294
Price available on 02/15/2023
Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096

Room options

About this area

What's nearby

  • Heart of Malé
  • Maldives Islamic Centre - 4 min drive

Getting around

  • Velana Intl. Airport (MLE) - 12 min drive
  • Free airport shuttle
  • Ferry terminal shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Meraki coffee roaster - 2 min walk
  • Barcelos Maldives - 3 min walk
  • Sala Thai Restaurant - 3 min walk
  • Jade Bistro - 3 min walk
  • Royal Garden Cafe - 4 min walk

About this property

JEN Maldives Male by Shangri-La

Located just 2.5 mi (4 km) from the airport, JEN Maldives Male by Shangri-La offers a free shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, body wraps, or facials, and Lime, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a rooftop terrace, and a bar/lounge. Fellow travelers say good things about the helpful staff and airport proximity.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM - 2:00 PM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Free airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*
  • Bus station shuttle*

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Beach nearby

Working away

  • Meeting rooms
  • Conference center (1049 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Aristo Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 11 years old are not allowed in the spa.

Dining

Lime - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azur - Overlooking the ocean and pool, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Panini - This coffee shop serves breakfast only. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 6.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 for adults and USD 9 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 135.52 per night

Pool, spa, & gym (if applicable)

  • Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p>
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Frequently asked questions

Does JEN Maldives Male by Shangri-La offer free cancellation for a full refund?
Yes, JEN Maldives Male by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JEN Maldives Male by Shangri-La?
As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at JEN Maldives Male by Shangri-La on 5 Mar 2023 start from CA $293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JEN Maldives Male by Shangri-La?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JEN Maldives Male by Shangri-La?
Yes, there's an outdoor pool.
Are pets allowed at JEN Maldives Male by Shangri-La?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JEN Maldives Male by Shangri-La?
Sorry, there's no onsite parking at JEN Maldives Male by Shangri-La.
Is airport shuttle service offered by JEN Maldives Male by Shangri-La?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at JEN Maldives Male by Shangri-La?
You can check in from 2 PM - 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
What is there to do at JEN Maldives Male by Shangri-La and nearby?
JEN Maldives Male by Shangri-La has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near JEN Maldives Male by Shangri-La?
Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Sala Thai Restaurant (3-min walk), Jade Bistro (3-min walk), and Royal Garden Cafe (4-min walk).
What's the area around JEN Maldives Male by Shangri-La like?
JEN Maldives Male by Shangri-La is in the heart of Malé, a short 4-minute walk from Maldives Islamic Centre and 4 minutes' walk from Chaandhanee Magu. Travelers love the hotel's prime location.

Reviews

8.0

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

7.3/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Natu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucky, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bárbara, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love this hotel
Beautiful, comfortable room; great location with easy airport access.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible stay
very poor service across the hotel. restaurant had long waiting time and had to call the servers multiple times. front desk staff was not helpful or even bothered to give a paradise experience. Wrong ppl in the wrong industry and country ! kettle was not working hair dryer had exposed wire and buttons couldnt move bet 1-2-3
Pretty K, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

From what I am told, this is where the diplomats and business people stay. It is a great hotel because you are paying top dollar for it. I feel for what you pay, breakfast should be included with your room rate. Breakfast options are within walking distance from hotel but not top notch
Lowell Douglas, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice with amazing staff.
Tasha, 2-night trip
Verified Expedia guest review