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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Sunway Hotel Hanoi, Hanoi

4-star4 stars
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000, Vietnam

4-star hotel with restaurant, near Hanoi Opera House
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Great location
Vibe
Vibe is not too good

Sunway Hotel Hanoi, Hanoi

from $59 CAD
  • Deluxe King City View
  • Club King Room City View with Club Access
  • Club Twin Room City View with Club Access
  • Superior King Room
  • Premier Twin Hollywood City View with Club Access
  • Superior Twin Room
  • Deluxe Twin City View

What’s around Sunway Hotel Hanoi, Hanoi

Landmarks

  • In Hai Ba Trung
  • Hanoi Opera House - 12 min walk
  • Hoan Kiem Lake - 18 min walk
  • Thang Long Water Puppet Theatre - 27 min walk
  • Hanoi Old City Gate - 32 min walk
  • Hoa Lo Prison Museum - 23 min walk
  • Ngoc Son Temple - 26 min walk
  • St. Joseph's Cathedral - 27 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Railway Station - 28 min walk
  • Hanoi Long Bien Station - 4 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • Free self parking (limited)

Offsite

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 3660
  • Conference space size (meters) - 340
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
  • Television in common areas
Languages Spoken
  • English
  • Japanese
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Sunway Hotel Hanoi, Hanoi’s small print

Also known as

  • Hanoi Hotel Sunway
  • Sunway Hotel Hanoi Hanoi
  • Sunway Hotel Hanoi Hotel Hanoi
  • Hanoi Sunway
  • Hanoi Sunway Hotel
  • Hotel Hanoi Sunway
  • Hotel Sunway Hanoi
  • Sunway Hanoi
  • Sunway Hanoi Hotel
  • Sunway Hotel Hanoi
  • Sunway Hotel Hanoi Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 25.0 per night

Buffet breakfast is offered for an extra charge of USD 16 for adults and USD 8 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 87 per vehicle (roundtrip)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sunway Hotel Hanoi, Hanoi

  • Are pets allowed at Sunway Hotel Hanoi?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Sunway Hotel Hanoi?
    Yes, there's free self parking. Parking spots may be limited.
  • Is airport shuttle service offered by Sunway Hotel Hanoi?
    Yes, an airport shuttle is available. The charge is USD 87 per vehicle roundtrip.
  • What are the check-in and check-out times at Sunway Hotel Hanoi?
    You can check in from 2 PM to 11:30 PM. Check-out time is noon.
  • Are there restaurants at or near Sunway Hotel Hanoi?
    Yes, there's an onsite restaurant.

Recent reviews

Fabulous 8.8 From 72 reviews

Exceptional 10.0
Awesome Staff
The staff was awesome
Chin Chay, my4 night romance trip
Fair 4.0
Dissapointed..
Too far from main city....hide inside a small road. Room are old....not worth paying for it...
Kek Hong, my1 night business trip
Very Good 8.0
My Night in Hanoi
Small room, very tight getting in and out room; had to squeeze into bathroom just to get my catty-on suitcase through the door. Bartenders at bar could not make a Manhattan cocktail drink.
Robert, usOther trip
Exceptional 10.0
Good, comfortable stay
A very comfortable stay. Good vegetarian breakfast and meal options. The staff in the restaurant appeared clearly overwhelmed attending to the guests during breakfast (particularly at the coffee station), though the numbers seemed easily manageable. The staff tried their best to be helpful but their poor communication skills probably made things more difficult. Guess it would be easier for both the hotel staff and the guests, if they could just post the instructions for operating the coffee maker by the side of the appliance.
Babu, sg3 night business trip
Good 6.0
OK business hotel
Rooms a little tired, food good, staff good. WIFI not so good ,couldn't get emails to send.
Dean, ie2 night business trip
Exceptional 10.0
We were treated like Royalty
I have absolutely nothing at all bad to say and everything positive to say about my stay. The staff is out of this world amazing. The level of support and attention is worthy of making this a five-star Hotel. The area which of the hotel is located probably makes it 4 stars as the area is not full of tourist. The breakfast is out of this world! This was not my first day and if I ever come to Hanoi again it will not be my last. I have booked the club room. Please don't ever feel that the food there is limited. It's one of those places where what you see is not what you get. All you have to do is ask. That's what we did we asked about things that we didn't see and like magic they made those things appear. It was a truly amazing experience.
us2 night romance trip

Sunway Hotel Hanoi, Hanoi

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