Choose dates to view prices

SureStay Hotel by Best Western Castlegar

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes
Suite, 2 Queen Beds, Non Smoking, Kitchenette | Premium bedding, Select Comfort beds, laptop workspace, blackout drapes
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Overview of SureStay Hotel by Best Western Castlegar

SureStay Hotel by Best Western Castlegar

2.5 star property
Mountain hotel with restaurant, near Kootenay Gallery

7.8/10 Good

564 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
Map
1810 8th Avenue, Castlegar, BC, V1N2Y2

Room options

About this area

What's nearby

  • Heart of Castlegar

Getting around

  • Castlegar, BC (YCG) - 4 min drive
  • Trail, BC (YZZ-Trail Regional) - 32 min drive

Restaurants

  • Dairy Queen - 3 min walk
  • Joey's - 7 min walk
  • A&W - 7 min walk
  • Bagels & Brew - 8 min walk
  • Roots Modern Health Food - 10 min walk

About this property

SureStay Hotel by Best Western Castlegar

A great choice for a stay in Castlegar, SureStay Hotel by Best Western Castlegar is just 2.3 mi (3.7 km) from the airport. Guests looking for a bite to eat can check out The Grand Buddha Bistro, which serves Thai cuisine and is open for lunch and dinner. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 3 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 80 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (2500 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1981
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave
  • Paper towels

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

The Grand Buddha Bistro - This bistro specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 100 per stay
  • Pets are allowed for an extra charge of CAD 20 per pet (may vary based on length of stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

Does SureStay Hotel by Best Western Castlegar offer free cancellation for a full refund?
Yes, SureStay Hotel by Best Western Castlegar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Hotel by Best Western Castlegar?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on 7 Feb 2023 start from CA $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Castlegar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SureStay Hotel by Best Western Castlegar?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of CAD 20 per pet, per day, and there's also a deposit of CAD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Castlegar?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Castlegar?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Castlegar and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and casino gaming. SureStay Hotel by Best Western Castlegar also has a picnic area.
Are there restaurants at or near SureStay Hotel by Best Western Castlegar?
Yes, The Grand Buddha Bistro offers Thai cuisine. Nearby restaurants include Dairy Queen (3-min walk), Joey's (7-min walk), and A&W (7-min walk).
What's the area around SureStay Hotel by Best Western Castlegar like?
SureStay Hotel by Best Western Castlegar is a short 4-minute drive from Castlegar, BC (YCG) and 5 minutes' walk from Columbia River. Travelers say this hotel is in a good location.

Reviews

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Very good

Gary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
KULDIP, 1-night romance trip
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Graham, 3-night trip
Verified Expedia guest review

8/10 Very good

The property was as good as it could be for being on the older side.
Western System, 15-night business trip
Verified Expedia guest review

10/10 Exceptional

Shauna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Was good stay
jason, 2-night family trip
Verified Expedia guest review

8/10 Very good

Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Clean and friendly
Cheryl, 1-night trip with friends
Verified Expedia guest review