The Peninsula Shanghai

Photo gallery for The Peninsula Shanghai

Primary image
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of The Peninsula Shanghai

VIP Access

The Peninsula Shanghai

5.0 star property
Luxury hotel in Downtown Shanghai with 5 restaurants and indoor pool

9.4/10 Exceptional

260 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is CA $496
Price available on 09/02/2022
Map
32 Zhongshan Dong Yi Road, No 32 The Bund, Shanghai, Shanghai, 200002
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Airport shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Downtown Shanghai
  • Oriental Pearl Tower - 12 min drive
  • The Bund - 14 min drive

Getting around

  • Hongqiao International Airport (SHA) - 25 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 45 min drive
  • Shanghai Railway Station - 5 min drive
  • Shanghai South Railway Station - 14 min drive
  • Nanxiang North Railway Station - 20 min drive
  • East Nanjing Road Station - 8 min walk
  • Tiantong Road Station - 11 min walk
  • North Sichuan Road Station - 20 min walk
  • Airport shuttle (surcharge)

About this property

The Peninsula Shanghai

5-star luxury hotel in the heart of Downtown Shanghai
You can look forward to a roundtrip airport shuttle, dry cleaning/laundry services, and a bar at The Peninsula Shanghai. For some rest and relaxation, visit the sauna, and indulge in a body scrub, a facial, or a massage. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature garden views and brunch. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and massage treatment rooms
  • Concierge services, free newspapers, and an elevator
  • Guest reviews speak highly of the location
Room features
All 235 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 46-inch TVs with DVD players
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 235 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 5 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Fitness center
  • An indoor pool
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 46-inch TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Lobby - Overlooking the garden, this coffee shop serves breakfast, brunch, lunch, and dinner.
Yi Long Court - This restaurant serves lunch and dinner.
Sir Ellys Restaurant - This restaurant serves lunch and dinner.
Salon de Ning - Onsite restaurant. Guests can enjoy drinks at the bar.
The Compass Bar - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.

Awards and affiliations

The Peninsula Shanghai is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 348 for adults and CNY 174 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 3300 per vehicle (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 400.0 per night
  • Airport shuttle service for children costs CNY 3300

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Peninsula Hotel Shanghai
Peninsula Shanghai
Shanghai Peninsula
The Peninsula Shanghai Hotel Shanghai
Peninsula Shanghai Hotel
Peninsula Hotel
Peninsula
The Peninsula Shanghai Hotel
The Peninsula Shanghai Shanghai
The Peninsula Shanghai Hotel Shanghai

Frequently asked questions

Does The Peninsula Shanghai offer free cancellation for a full refund?
Yes, The Peninsula Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Peninsula Shanghai?
As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at The Peninsula Shanghai on 2 Sep 2022 start from CA $496, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Peninsula Shanghai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Peninsula Shanghai?
Yes, there's an indoor pool.
Are pets allowed at The Peninsula Shanghai?
Sorry, pets aren't allowed.
Is parking offered on site at The Peninsula Shanghai?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by The Peninsula Shanghai?
Yes, an airport shuttle is available. The charge is CNY 3300 per vehicle roundtrip.
What are the check-in and check-out times at The Peninsula Shanghai?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at The Peninsula Shanghai and nearby?
The Peninsula Shanghai has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near The Peninsula Shanghai?
Yes, there are 5 onsite restaurants, featuring garden views. Nearby restaurants include The Nest (4-min walk), Bar Rouge (4-min walk), and The Bund Tea Company (6-min walk).
What's the area around The Peninsula Shanghai like?
The Peninsula Shanghai is in Downtown Shanghai, a short 8-minute walk from East Nanjing Road Station and 8 minutes' walk from Nanjing Road Shopping District. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very good

Lovely hotel, but too many non guests
Was supposed to get a complimentary upgrade due to my membership level, didn’t get one. Enquired and was told I had one already but I had the room I booked online, no upgrade added. Apart from that, nice hotel but they allow non hotel guests to que up for lunch an hour before it starts and so the entire entrance area is packed and kind of ruins the tranquility and vibe the hotel has. Super busy and the block the walkways.
david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was good except that the shower booth door didn't close completely and the water was keep leaking and made the towels get wet on the floor. Other than that, it was very nice!
Can, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4nights Christmas stay
Super wide king size bed. Can fit comfortably my 6 year old daughter! Very quiet environment as room is away from the lift Huge walk-in wardrobe. Became my wife's private space! Fantastic sound system for watching dvds.
Dominic, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Peninsula Shanghai is a wonderful opportunity to enjoy the most exciting aspects of the city in luxury. The hotel is elegant and well serviced with outstanding staff. Access to the Bund with fabulous dining and site seeing opportunities could not be better. Our room was spacious and luxurious with ample storage and high end amenities.
KevinH, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed at the Peninsula in Beijing and Shanghai. It is the best of the best! 24 hour room service! Best location. Awesome bar. Will be staying at the Peninsula if available at any city.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Such a classy experience and hotel. We went for my wife's birthday and were given express check-in and a free upgrade. Love staying at this hotel.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cindy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Room was too cold, CNN did not work, breakfast was poor, no skim milk, only one water bottle in the room
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great location combined with excellent service and beautiful rooms. All the staff working there were extremely friendly and helpful.
1-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review