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All properties in Buena Park, California, United States of America

SureStay Hotel by Best Western Buena Park Anaheim, Buena Park

Hotel with 1 outdoor pools, connected to a shopping center, near Medieval Times

  • Free WiFi and free parking
From
$98 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Guest Room
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Guest Room
  • Outdoor Pool
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Bathroom
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Guest Room
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Guest Room. Image 1 of 16
1 / 16Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Guest Room
7921 Orangethorpe Ave, Buena Park, 90621, CA, United States of America
6.2.Good.
  • The room was very clean, except the blk bug I saw running out of the bathroom when I…

    Aug. 21, 2019

  • It was clean and friendly and accommodating receptionist they will really help and assist…

    Mar. 27, 2019

See all 602 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Easy parking
Dining options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 50 guestrooms
  • Daily housekeeping
  • 1 outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping

What’s around

  • Medieval Times - 14 min walk
  • Knott's Berry Farm - 24 min walk
  • Knott's Soak City Water Park - 28 min walk
  • Disneyland® - 6.5 mi / 10.4 km
  • Angel Stadium of Anaheim - 8.3 mi / 13.4 km
  • Honda Center - 8.7 mi / 14 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

What’s around

Landmarks

  • Medieval Times - 14 min walk
  • Knott's Berry Farm - 24 min walk
  • Knott's Soak City Water Park - 28 min walk
  • Disneyland® - 6.5 mi / 10.4 km
  • Angel Stadium of Anaheim - 8.3 mi / 13.4 km
  • Honda Center - 8.7 mi / 14 km
  • Huntington State Beach - 15.5 mi / 25 km
  • Dignity Health Sports Park - 16.5 mi / 26.6 km
  • Staples Center - 22.2 mi / 35.7 km

Getting around

  • John Wayne Airport (SNA) - 20 min drive
  • Los Angeles Intl. (LAX) - 30 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 3 min drive
  • Long Beach Municipal Airport (LGB) - 16 min drive
  • Buena Park Station - 4 min drive
  • Fullerton Transportation Center - 7 min drive
  • Norwalk- Santa Fe Springs Station - 9 min drive
map
See on map
7921 Orangethorpe Ave, Buena Park, 90621, CA, United States of America

At a glance

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • Number of spa tubs - 1

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Multilingual staff

Facilities

  • Elevator
  • Designated smoking areas (fines apply)

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 150.00

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Resort fee: USD 4.95 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Credit card charges are subject to an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per day

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property accepts credit cards and cash.

Also known as

  • SureStay Hotel Best Western Buena Park Anaheim
  • Surestay By Buena Park Anaheim
  • SureStay Hotel by Best Western Buena Park Anaheim Hotel
  • SureStay Hotel by Best Western Buena Park Anaheim Buena Park
  • SureStay Hotel Best Western Anaheim
  • SureStay Best Western Buena Park Anaheim
  • SureStay Best Western Anaheim
  • Portola Hotel Buena Park
  • Portola Inn Suites
  • SureStay Best Western Buena Park Anaheim
  • SureStay Best Western Anaheim
  • Portola Inn Suites

*See fees and policies for additional details or extra charges

FAQs

  • Yes, SureStay Hotel by Best Western Buena Park Anaheim does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. There's a charge of USD 45.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 45.00 (subject to availability).
  • Yes. Nearby restaurants include Fuddruckers (5-min walk), Denny's (6-min walk), and Kitakata Ramen Ban Nai (10-min walk).
  • No, this hotel doesn't have a casino, but Hawaiian Gardens Casino (10-min drive) and The Bicycle Casino (17-min drive) are both nearby.
  • SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool and a spa tub.
6.2.Good.
  • 6.0.Good

    Cheap stay and didn't spend much time in room as we were exploring lots so okay for sleep only. Some major room condition issues. No controller for room TV. Fridge didn't work. Asked for replacements over our 5 night stay and they were never replaced.

    5 night family trip, Mar. 21, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The internet was good. The “Breakfast” was no more than coffee, Bananas, oranges and pre packaged pastry. The rooms are not made up properly, if at all on some days! We were given 1 towel each day for a family of 4 even after repeatedly asking for more! Bedding was not changed all week. They didn’t replenish coffee cups either. We were even left without toilet roll one day! The fridge didn’t work, which they replaced with another one that didn’t work. The so called manager is extremely rude. Don’t trouble yourself with staying here.

    7 night family trip, Mar. 12, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Perhaps the room had not been cleaned up properly before we got there, but it needed a cleaning. There was even an empty used water bottle that had not been thrown out and the carpet needed a vacuum.

    1 night romance trip, Feb. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Total 100%

    Good

    William, 1 night trip, Nov. 2, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not great at all

    This hotel was not good at all. Very run down. Over priced. It was over 300.00$ for 2 nights. Ice machine was broken. Room never got cleaned the whole time we were there. Couldn't use the Hot tub. There was no phone in the room. Never stayed anywhere like that before. We couldn't even get a bar of hand soap to wash our hands. The elevator was very run down like it was gonna break at any moment. The room was clean but the shower was messed up. Busted paint everywhere. The fridge was also broken. The knob for the temperature was missing. They also had a 100$ deposit that wont be refunded for days. Anywhere i jave ever stayed gives you back the deposit automatically! Over all it was a room. Would never stay here again.

    2 night trip, Oct. 29, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Needs work

    Bathroom had no shower curtain, towels were dirty, food left in the microwave from previous guest, tv remote didn’t work, phone broke.

    Keli, 3 night family trip, Oct. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Gray location fast check in

    1 night trip, Oct. 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not what we expected

    We pulled in and the hotel looked nothing like the photo. The pool and hot tub were full of leaves. Due to COVID you could not go inside so check in was thru a window. We had a 2nd floor room and there was an elevator. The room was in rough shape. No telephone and no to remote, the coffee maker and hair dryer were very old and in poor condition. The bathroom tub had bugs hanging from the corners in webs above the tub. The toilet paper holder was broken, the finish of the tub was coming off. We made it thru the night but the beds are old. The night stand was dirty.

    Michon, 1 night family trip, Oct. 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    terrible room

    The room was absolutely disgusting with a cockroach crawling up the wall the linens where stained with god knows what please stay away from this sorry excuse for a hotel

    Omar, 1 night family trip, Oct. 8, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Rundown, dirty, smells like smoke, terrible!

    Totally rundown, dirty, smells like smoke and weed everywhere (in the rooms also) with cigarette burn marks on the edge of the bath tub, and the list goes on. This hotel is in a very bad condition and the front desk guy had a really unpleasant attitude when I told him the room is in such a rundown condition that I can't stay there with my family. Both he and the manager, when I spoke to her the next day, refused, after many attempts from my side, to refund me for the night. The manager never called me back, I had to keep on calling them to try and resolve this, with no success. They refused to refund. I left with my family and got a room in another hotel. Will never ever recommend this hotel. It's a shame they don't take responsibility for the condition of their hotel and rooms, but takes your money right away. Mistake I made is to pay at the property, instead of through the hotels.com website. Tried to resolve this with hotels.com also, but with no success. Twice hotels.com agents told me they'll have a manager call me back, but they also never called back. I am very disappointed in this very bad experience!

    Yvonne, 3 night family trip, Oct. 5, 2021

    Verified Hotels.com guest review

See all 602 reviews