The Ritz-Carlton, Charlotte

Photo gallery for The Ritz-Carlton, Charlotte

Primary image
Indoor pool
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview of The Ritz-Carlton, Charlotte

The Ritz-Carlton, Charlotte

5.0 star property
Luxury hotel with spa, near EpiCentre

9.0/10 Superb

231 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is CA $690
Price available on 10/28/2022
201 East Trade Street, Charlotte, NC, 28202
Main amenities
  • Daily housekeeping
  • Restaurant and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Charlotte Center City
  • Spectrum Center - 3 min walk
  • Charlotte Convention Center - 7 min walk
  • Bank of America Stadium - 15 min walk
  • EpiCentre - 1 min drive
  • NASCAR Hall of Fame - 1 min drive
  • Fillmore Charlotte - 3 min drive
  • Bojangles' Coliseum - 4 min drive
  • Billy Graham Library - 10 min drive
  • SouthPark Mall - 17 min drive
  • Northlake Mall - 15 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 20 min drive
  • Charlotte Station - 6 min drive
  • Gastonia Station - 26 min drive
  • Charlotte Transportation Center Station - 2 min walk
  • 3rd St - Convention Center Station - 5 min walk
  • 7th St Station - 6 min walk
  • Area shuttle

About this property

The Ritz-Carlton, Charlotte

5-star luxury hotel in the heart of Charlotte Center City
Near Bank of America Stadium, The Ritz-Carlton, Charlotte provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a facial, a massage, and a manicure/pedicure at The Ritz-Carlton Spa, the onsite spa. The onsite American cuisine steakhouse, BLT Steak, features brunch. Free WiFi in public areas is available to all guests, along with a fireplace in the lobby and 4 bars.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An area shuttle, an electric car charging station, and a ballroom
  • A 24-hour front desk, an elevator, and concierge services
  • Guest reviews say good things about the dining options, bar, and pool
Room features
All 146 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with Netflix and cable channels
  • Free infant beds, daily housekeeping, and desks


English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 18 floors


  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • WiFi in rooms*


  • Onsite valet parking (USD 40 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 4 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Golfing nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms


  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a spa tub. The spa is open daily.


BLT Steak - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
K Lounge - This lobby lounge serves light fare only. Open daily.
The Punch Room - This bar serves light fare only. Open select days.
Bar Cocoa - This café serves breakfast and light fare. Open daily.
Hidden Wine - Onsite wine bar. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • Breakfast costs between USD 28 and USD 100 per person (approximately)


  • Valet parking costs USD 40 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

Does The Ritz-Carlton, Charlotte offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, Charlotte?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Charlotte on 28 Oct 2022 start from CA $690, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Charlotte?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Charlotte?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Charlotte?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ritz-Carlton, Charlotte?
Yes. Valet parking costs USD 40 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Charlotte?
You can check in from 4 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at The Ritz-Carlton, Charlotte and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Ritz-Carlton, Charlotte also has 4 bars and an indoor pool, as well as a 24-hour fitness center and a sauna.
Are there restaurants at or near The Ritz-Carlton, Charlotte?
Yes, BLT Steak offers American cuisine. Nearby restaurants include Vapiano Charlotte (3-min walk), Ri Ra (4-min walk), and The Capital Grille (4-min walk).
What's the area around The Ritz-Carlton, Charlotte like?
The Ritz-Carlton, Charlotte is in Charlotte Center City, a short 2-minute walk from Charlotte Transportation Center Station and 15 minutes' walk from Bank of America Stadium. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Go to Charlotte just to stay here!
Most amazing stay I have ever had at a hotel. Top notch rooms and service
Christene, 3-night trip
Verified guest review

10/10 Exceptional

Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton!
Robert, 2-night trip
Verified guest review

2/10 Poor

The hotel asked what time I would be arriving and I told them 2PM. I arrived at 2 and they said they would let me know and they guaranteed 4PM check in. I saw people come straight in and get their room. I asked again at 4:30 and they said they would let me know when it was ready. I had to fuss, after they told me it was first come, first serve and I told them I saw people come in and get their room. I finally got another room. I got a text at 7:48 saying my room original room was ready. My concert started at 4. Horrible experience!!
Randal, 1-night romance trip
Verified Expedia guest review

6/10 Good

Not the Ritz I was knew.
The staff behind the desk was unsure how long it took to get to the airport, the room had very stained carpet, and the whole place needs an update. Disappointing for an expensive name brand.
Amy, 1-night business trip
Verified guest review

10/10 Exceptional

Marietta, 1-night trip
Verified guest review

10/10 Exceptional

Donna, 1-night trip
Verified guest review

8/10 Very good

The bed was extremely comfortable.
Philip, 1-night trip
Verified guest review

8/10 Very good

Pros: convenience to restaurants, convention centers, pleasant staff Cons: Overpriced for what ths hotel offers.
Melanie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Margaret, 1-night trip
Verified Expedia guest review

6/10 Good

Only real issue was the fact that we got little sleep due to noise from the street. Cars racing, people yelling, sirens, gunshots. Such a shame as our room was beautifull and the facilities and staff were top notch.
George, 2-night romance trip
Verified Expedia guest review