The Merchant Hotel

Photo gallery for The Merchant Hotel

Primary image
Indoor spa tub
Outdoor spa tub
Outdoor spa tub
32-inch LCD TV with digital channels

Overview of The Merchant Hotel

The Merchant Hotel

5.0 star property
Luxury hotel with spa, near Belfast Customs House

9.6/10 Exceptional

385 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $375
Price available on 09/18/2022
Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Belfast City Centre
  • Titanic Belfast - 6 min drive

Getting around

  • Belfast (BHD-George Best Belfast City) - 5 min drive
  • Belfast International Airport (BFS) - 29 min drive
  • Lanyon Place Station - 13 min walk
  • Great Victoria Street Station - 16 min walk
  • Botanic Station - 22 min walk

About this property

The Merchant Hotel

5-star luxury hotel in the heart of Belfast City Centre
Take advantage of free full breakfast, a rooftop terrace, and shopping on site at The Merchant Hotel. Indulge in a facial, a Swedish massage, and a body scrub at The Spa at the Merchant, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature French cuisine and brunch. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Self parking (surcharge), limo/town car service, and massage treatment rooms
  • Multilingual staff, a 24-hour front desk, and express check-out
  • Tour/ticket assistance, a computer station, and a front desk safe
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 62 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with premium channels
  • Childcare services, coffee/tea makers, and daily housekeeping

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (GBP 15.00 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (1130 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1860
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at the Merchant has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Great Room - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Berts Jazz Bar - This bistro specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Cloth Ear Bar - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 100.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 50.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Secured self parking costs GBP 15.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Merchant Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at The Merchant Hotel?
As of 18 Aug 2022, prices found for a 1-night stay for 2 adults at The Merchant Hotel on 18 Sep 2022 start from CA $375, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at The Merchant Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Merchant Hotel?
Yes. Self parking costs GBP 15.00 per day. Parking spots may be limited.
What are the check-in and check-out times at The Merchant Hotel?
You can check in from 3 PM - midnight. There's a charge of GBP 100.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 50.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Merchant Hotel and nearby?
Have fun with activities like cycling, kayaking, and parasailing, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Merchant Hotel also has a sauna and a steam room.
Are there restaurants at or near The Merchant Hotel?
Yes, there are 3 onsite restaurants, featuring French cuisine. Nearby restaurants include Made In Belfast - Cathedral Quarter (3-min walk), Whites Tavern (3-min walk), and Mumbai 27 (3-min walk).
What's the area around The Merchant Hotel like?
The Merchant Hotel is in Belfast City Centre, a short 5-minute drive from Belfast (BHD-George Best Belfast City) and 9 minutes' walk from Belfast City Hall. Travelers love the hotel's prime location.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.7/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Vivienne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Kimberly, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Colette, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Luxury in an awesome central location
Absolutely loved my stay. It was my first time but won’t be the last. We had an Art Deco room and it was spectacular. Spacious and so comfortable. We used the roof top hot tub too which was a lovely treat. All of the staff were really friendly and helpful.
Colette, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury
Real luxury and such a fabulous hotel in every way. Thank you
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Superb on every level worth flying to Belfast for
One of the best hotels we have stayed in from anywhere in the world. 5 star from start to finish. the moment you walk in the concierge and reception are so welcoming, the room was stunning and immaculately clean, the spa was so relaxing with amazing bar service, the grand Room restaurant for dinner and breakfast was fine dining at its best with the best waiting staff in terms of service, friendliness and they were all dressed so smartly and so well presented. It is somewhere we will actually specifically make the effort to fly to now just to experience the Hotel- it was utterly fantastic.
lorna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Roisin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice trip.
Had prepaid for our stay and it took the checkin staff a couple of minutes to confirm this, staff all very friendly. Breakfast was included and was a wonderful experience. Only thing that would make me question the cleanliness of the room was the fact that I found 2 pairs of socks in the drawer from what I imagine was a previous guest.
Grania, 1-night trip
Verified Hotels.com guest review