Sheraton Puerto Rico Resort & Casino

Property class: 4
Bayfront hotel with spa, near Distrito T-Mobile

Choose dates to view prices

Sheraton Puerto Rico Resort & Casino features a casino and puts you just steps from Puerto Rico Convention Center. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Choices, one of 6 restaurants, serves breakfast. Other highlights include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Casino
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour fitness center
  • Beach towels
  • Valet parking
  • Self parking

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CA $302
CA $422 total
includes taxes & fees
Oct 25 - Oct 26

Why we love this property

Work and play paradise
Located in the entertainment district, this hotel features 11 meeting rooms and a conference center, with spa services and four bars for after-work relaxation.
Culinary paradise
Four restaurants and a cafe satisfy every craving. Four bars provide evening excitement. Full breakfast with vegan options fuels the day.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Traditional Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a bench, a TV, and a view of a cityscape.

Traditional Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(92 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View

A hotel room with two beds, a TV, a desk with a chair, a bench, and a view of the city.

Traditional Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(94 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Bay View

A hotel room with a large bed, a flat-screen TV, a bench, and a view of the marina through the glass door.

Superior Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(37 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bay View

A hotel room with two beds, a desk with a chair, a TV, and a view of the city.

Superior Room, 2 Queen Beds, Bay View

9.4 out of 10
Exceptional
(26 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, City View

A hotel room with a large bed, a desk with a chair, a TV, a city view, and a nightstand with a lamp.

Executive Suite, 1 Bedroom, City View

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

A modern living room with a sectional sofa, a coffee table, and a dining area with a table and chairs.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Suite, 1 Bedroom, Bay View

  • Bay view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View

View from property

Deluxe Room, 1 King Bed, Balcony, Bay View

8.8 out of 10
Excellent
(25 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Deluxe Room, 2 Queen Beds, Balcony, Bay View

8.8 out of 10
Excellent
(21 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (View)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Bay View

A modern hotel room with a large sofa, a coffee table, a TV, and a balcony with a view.

Presidential Suite, 2 Bedrooms, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 210 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

A hotel room with two beds, a TV, a desk with a chair, a bench, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

A hotel room with two beds, a TV, a desk with a chair, a bench, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

A hotel room with a bed, a chair, a small table with a kettle, water bottles, and a framed picture on the wall.

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a bench, a TV, and a view of a cityscape.

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

A hotel room with two beds, a TV, a desk with a chair, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

A hotel room with a bed, a chair, a small table with a kettle, water bottles, and a framed picture on the wall.

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a chair, a small table with a kettle, water bottles, and a framed picture on the wall.

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a TV, a desk with a chair, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a TV, a desk with a chair, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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CA $308 total
includes taxes & fees
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About the area

Map
200 Convention Boulevard, San Juan, 00907

What's nearby

  • Sheraton Casino - 1 min walk - 0.0 km
  • Distrito T-Mobile - 2 min walk - 0.3 km
  • Puerto Rico Convention Center - 4 min walk - 0.4 km
  • Coca-Cola Music Hall - 5 min walk - 0.5 km
  • Escambron Beach - 3 min drive - 2.4 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive
  • Free beach shuttle

Restaurants

  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪Choices Sheraton - ‬1 min walk
  • ‪Los Pinos Cafe - ‬13 min walk
  • ‪Pudge’s Pizza - ‬4 min walk
  • ‪Éter Rooftop & Lounge - ‬11 min walk

About this property

Sheraton Puerto Rico Resort & Casino

  • Sheraton Puerto Rico Resort & Casino features a casino and puts you just steps from Puerto Rico Convention Center. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Choices, one of 6 restaurants, serves breakfast. Other highlights include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

At a glance

Hotel size

    • 503 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 5 and younger eat free breakfast

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 70 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Onsite self parking (USD 20 per night)
    • Onsite valet parking (USD 28 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

Offsite

    • Free beach shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 6 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu
  • Children's games

What to do

  • Free beach shuttle
  • Sportsbook
  • Beach nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • 11 meeting rooms
  • Computer station
  • Conference center (41463 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Casino
  • Full-service spa
  • 18 casino gaming tables
  • 448 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Height-adjustable showerhead
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Bulk dispenser for toiletries
  • Recycling
  • Mobile key entry

Special features

Spa

Zen Spa Retreat has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.

Dining

Choices - This restaurant serves breakfast only. A children's menu is available. Open daily.
The Bay Rooftop Bar - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Cafe - This coffee shop serves breakfast, lunch, and dinner. Open daily.
Mutuo - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Open daily.
Ocean Lounge - This lobby lounge serves dinner only. Happy hour is offered. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 61.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Concierge service
    • Fitness center access
    • Fitness/yoga classes
    • Housekeeping
    • In-room coffee
    • In-room safe
    • Parking
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 for adults and USD 20 for children

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night
  • Guests must contact this property in advance to reserve high chairs

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 20 per night
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Self parking costs USD 20 per night
  • Valet parking costs USD 28 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.

Also known as

Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

Does Sheraton Puerto Rico Resort & Casino offer free cancellation for a full refund?

Yes, Sheraton Puerto Rico Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Puerto Rico Resort & Casino?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Sheraton Puerto Rico Resort & Casino?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 20 per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Puerto Rico Resort & Casino?

Yes. Self parking costs USD 20 per night. Valet parking costs USD 28 per day.

What are the check-in and check-out times at Sheraton Puerto Rico Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at Sheraton Puerto Rico Resort & Casino?

Yes, the 21000 square-foot casino features 448 slot machines and 18 gaming tables. Sportsbook is offered.

What is there to do at Sheraton Puerto Rico Resort & Casino and nearby?

Have fun with activities like boat tours, fishing, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Puerto Rico Resort & Casino also has 3 bars and a casino, as well as a 24-hour fitness center and spa services.

Are there restaurants at or near Sheraton Puerto Rico Resort & Casino?

Yes, there are 6 onsite restaurants, featuring Fusion cuisine, pool views, and poolside dining.

What's the area around Sheraton Puerto Rico Resort & Casino like?

Sheraton Puerto Rico Resort & Casino is in Santurce, a short 4-minute walk from Puerto Rico Convention Center and 10 minutes' walk from Pan American Pier. Travelers give top marks for the hotel's prime location.

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Reviews

Sheraton Puerto Rico Resort & Casino Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was clean, relaxing, and a perfect place to unwind, with many guests praising its size, amenities, and beautiful views. (55 reviews)
  • The on-site restaurant offered excellent food and service, with many guests praising the quality and variety of the cuisine. (44 reviews)
  • The hotel offers a convenient location with a free shuttle to the beach and nearby Old San Juan. (10 reviews)
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Popular mentions

Room
Service staff
Location
Food
Restaurant
Casino
Beach
Bed
View
Amenities

Reviews

Verified review

10/10 Exceptional

Amazing weekend friendly staff
Verified review

10/10 Exceptional

This hotel is excellent. Great location, amenities and very friendly staff.
Verified review

10/10 Exceptional

Was in a great location Would have preferred the pool and jacuzzi to be open longer
Verified review

8/10 Very good

Staff was friendly, pool was fun, the outside restaurant was a very nice touch, room service food was delicious.
Verified review

10/10 Exceptional

Great service, our favorite hotel for weekends
Verified review

10/10 Exceptional

Lovely property in a great location. Excellent food and service.
Verified review

8/10 Very good

THE POOL WAS RELAXING AND GREAT.
Verified review

10/10 Exceptional

Amazing!! This place was beautiful and in a great location!!
Verified review

10/10 Exceptional

Had an amazing time staff was amazing
Verified review

10/10 Exceptional

Great property! I love all of the amenities especially the infinity pool.
Verified review

10/10 Exceptional

everything was perfect and staff was perfectly good as per our request for assistance.
Verified review

10/10 Exceptional

It was my first time traveling to PR and my gf and I decided to stay at the Sheraton for its amenities and location proximity to the beach and Old San Juan. The rooms were great, staff was helpful at every step, and the amenities and access to what we wanted was exactly what we wanted. 10/10 stay there again! The shuttle ran frequently, lots of fun options, pool was great, and the other visitors were really nice and friendly too!!
Verified review

10/10 Exceptional

This is a perfect place for vacationing the amenities were great it was clean and the staff was really nice. The t-mobile mall across the street have a variety of food and things to do.
Verified review

10/10 Exceptional

The hotel is an amazing place. The staff and employees with excellent attention to the customers. The room and the property surroundings in excellent shape. The hotel is in a perfect spot with surrounding activities.,
Verified review

10/10 Exceptional

Beautiful hotel and friendly staff.
Verified review

10/10 Exceptional

very clean, great location, awesome pool
Verified review

10/10 Exceptional

Great room, helpful, kind staff and awesome location.
Verified review

10/10 Exceptional

A weekend stay was well worth it. Rooms were as described and food at the hotel was great. Staff was helpful and pleasant the entire trip, did not even feel like a job but just nice friendly people. Try get a room with bayside view the night views are amazing!
Verified review

10/10 Exceptional

The pool was awesome. It’s bigger than what it looks like in the pictures and the servers of the food there is amazing!!!!
Verified review

10/10 Exceptional

This is truly an amazing place very clean smells amazing staff was awesome and very accommodating! Very Satisfied with the stay!
Verified review

10/10 Exceptional

Everything was great, from location to amenities etc. Will be back again.
Verified review

10/10 Exceptional

Nice place, friendly staff, fast check in
Verified review

10/10 Exceptional

Clean room, convenient shuttle to old town, and great restaurants nearby.
Verified review

10/10 Exceptional

If you want some entertainment, don't have but to go to an event and to have a relax, it's great.
Verified review

10/10 Exceptional

My friends and I stayed at the Sheraton in San Juan this weekend, and we had an amazing time! The hotel was beautiful, clean, and in a great location with easy access to restaurants, nightlife, and local attractions. The staff was friendly and welcoming, and the overall atmosphere made our trip even more enjoyable. We truly had a ball and created unforgettable memories. I would definitely stay here again and highly recommend it to anyone visiting San Juan!