Mai Tai Resort

Photo gallery for Mai Tai Resort

Primary image
Outdoor pool
Terrace/patio
Terrace/patio
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Mai Tai Resort

Mai Tai Resort

4.0 star property
Mountain Shannonvale guesthouse with outdoor pool

9.4/10 Exceptional

60 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Lot 78 Mossman Mt. Molloy Road, Shannonvale, QLD, 4877
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Macrossan Street - 14 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 61 min drive

About this property

Mai Tai Resort

When visiting Shannonvale, Mai Tai Resort is a great choice to consider. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and parasailing are nearby. Other highlights at this upscale guest house include a terrace and a garden. Fellow travelers like the comfortable beds and helpful staff.

Languages

English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Fishing
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Languages

  • English
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • DVD player
  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Day bed

What to enjoy

  • Furnished patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mai Tai Cassowary
Mai Tai Resort
Mai Tai Resort Cassowary
Tai Resort
Mai Tai Port Douglas
Mai Tai Hotel Port Douglas
Mai Tai Resort Guesthouse
Mai Tai Resort Shannonvale
Mai Tai Resort Guesthouse Shannonvale

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

10.0/10

Amenities

9.2/10

Property conditions & facilities

2/10 Poor

Beware. I was surprised and disappointed that after a snap lockdown in Victoria and boarder closing in QLD no compensation was given or credit for a future stay. The request was unkindly dismissed. This was the first very negative experience I’ve had across three continents during this pandemic. The proprietor made our lockdown experience much more painful through our conversation.
3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Glorious spacious apartment with stunning views, tranquility & the opportunity for a well earned rest & relax. Easy access to restaurants, shops & markets. A thoroughly enjoyable weekend getaway a must for the discerning traveller. Attentive & helpful hosts Anthony & Andre make this resort a place of first class enjoyment & friendliness. My Grateful thanks Aidan
Aidan, 3-night trip
Verified Lastminute guest review

4/10 Fair

Not a resort, bed and breakfast, shower is outside
Just about everything is not as described in the listing --very disappointing. I seriously question the authenticity of the other reviews. This is not a resort, not a hotel, it is a bed and breakfast. Breakfast is fruit and coffee (better described as continental breakfast). The rooms are semi-attached to the owners' home, they are constructed of cinder blocks with fixtures from home depot and decorated with hung pictures and knick knacks of asian culture. The shower is outside and crawling with bugs (god forbid other things like snakes!!). The pool is seemingly unusable, I would not have gotten in as it didn't appear to be regularly cleaned. In short, this is a bed and breakfast, operated by two very friendly gentlemen that also live there. It is a bed and breakfast, it is not up to even a 3-star hotel standards and a very far cry from a 4-star resort as advertised. The listing should be reclassified to bed and breakfast to reflect reality. Also, the listing should state that the shower is located outdoors.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and relaxed hotel in a jungle paradise
I cannot commend this hotel highly enough. We were in Port Douglas for a week and decided to go for an accommodation away from the crowds. We could not be happier with our choice. Andre and Anthony are exceptional hosts, always there to help with good insights and local stories. They are a lot of fun to talk to. The hotel is located in the slope in the middle of the forest so it is very quiet with nature sounds. The swimming pool is very relaxing and has great views. A car is almost essential to move around, as the nearest restaurant is in Mossman 5 km away. Breakfast is very good at the hotel and it was included for us. The only minor downside for us was that our room could have had more light during the day. I think all the rooms have an outdoors private area though which largely makes up for the low light in the room. Once again this was probably the best accommodation I ever had in Australia.
Andre, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like how quiet and intimate it is as well as the Balinese style
5-night romance trip
Verified Lastminute guest review

10/10 Exceptional

What a beautiful place to take in the views and relax. Anthony & Andrea were very attentive hosts who had extensive knowledge of the area to make sure your stay was a wonderful expierence. A lovely freshly prepare breakfast every morning with clean rooms and efficient service.
5-night trip
Verified Lastminute guest review

10/10 Exceptional

Stay at Mai Tai if you like to be surrounded by lush greenery of the rainforest, waking up to the sound of birds chirping in a unique setting with awesome hosts. We had the most relaxing 4 days in Aug and would definitely stay there again on our next visit to Far North Queensland...next time we will stay longer. It is secluded so you will need your own transport and it will help to arrive during daylight. Breakfast is delightful when you have awesome views to accompany the fresh fruits, fluffy croissant, home made jams and great coffee that is served on the gorgeous verandah. If you like your fur babies, ask Andre to introduce you to their beautiful and very well behaved, sociable Bernese.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

After a week of travelling around and doing all the touristy things it was so nice to have the opportunity to relax and just enjoy the property and the view. The staff went out of their way to make my stay a highlight of my trip and I can’t wait to come back to relax.
3-night trip
Verified Wotif guest review

10/10 Exceptional

A great stay
Karl, 6-night trip
Verified Hotels.com guest review