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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Dreams Riviera Cancun Resort & Spa - Optional All Inclusive, Puerto Morelos

4.5-star4.5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580, Mexico

Upscale beachfront hotel with spa, near Puerto Morelos Town Square
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Clean, well laid out, free of congestion. The walking paths were not only wheel chair…Feb. 17, 2020
  • Great customer service! Paid items were too overpriced. Jan. 29, 2020

Dreams Riviera Cancun Resort & Spa - Optional All Inclusive, Puerto Morelos

from $214 CAD
  • Premium Deluxe Garden View King Bed
  • Premium Deluxe Plunge Pool (King)
  • Premium Deluxe Ocean View King
  • Preferred Club w Plunge Pool King Bed
  • Preferred Club OV w Jacuzzi King Bed
  • Deal of the Day
  • Premium Deluxe Garden View (Double beds)
  • Premium Deluxe Plunge Pool (Double beds)
  • Preferred Club Ocean View Jacuzzi Double
  • Preferred Club Plunge Pool (Double beds)
  • Premium Deluxe Ocean View (Double beds)
  • Preferred Club Master Suite
  • Preferred Club Deal of the Day
  • Preferred Club HoneyMoon Suite
  • Preferred Club Ocean View & Pool Front
  • Preferred Club Ocean View And Pool Front
  • Family Suite Premium (Two Connecting Rooms)
  • Family Suite Preferred (Two Connecting Rooms)
  • Breakfast Plan Premium Deluxe Tropical View King
  • Breakfast Plan Premium Deluxe Tropical View Double
  • Breakfast Plan Premium Deluxe Ocean View King Bed
  • Breakfast Plan Premium Deluxe Ocean View Double Beds

What’s around Dreams Riviera Cancun Resort & Spa - Optional All Inclusive, Puerto Morelos

Landmarks

  • On the beach
  • Puerto Morelos Town Square - 41 min walk
  • Ojo de Agua Beach - 29 min walk
  • Crococun Zoo - 34 min walk
  • San Jose Catholic Parish - 41 min walk
  • Artisans Market - 42 min walk
  • Puerto Morelos Reef - 42 min walk
  • Sanctuary of Hope and Time Capsule - 5 mi / 8 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 9 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8341
  • Conference space size (meters) - 775
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Dutch
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Dreams Riviera Cancun Resort & Spa - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Not included
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only.

Dreams Riviera Cancun Resort & Spa - Optional All Inclusive, Puerto Morelos’s small print

Also known as

  • Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Resort Spa
  • Dreams Riviera Cancun Resort Spa All Inclusive
  • Dreams Riviera Cancun Resort Spa Optional All Inclusive
  • Dreams Riviera Cancun All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Puerto Morelos
  • Dreams Riviera Cancun
  • Dreams Riviera Cancun Hotel Puerto Morelos
  • Dreams Riviera Cancun Inclusi

Policies

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dreams Riviera Cancun Resort & Spa - Optional All Inclusive, Puerto Morelos

  • Does Dreams Riviera Cancun Resort & Spa - Optional All Inclusive offer free cancellation for a full refund?
    Yes, Dreams Riviera Cancun Resort & Spa - Optional All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Dreams Riviera Cancun Resort & Spa - Optional All Inclusive currently open?
    The property is closed between March 26 and June 30.
  • Is parking offered at Dreams Riviera Cancun Resort & Spa - Optional All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Dreams Riviera Cancun Resort & Spa - Optional All Inclusive?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Dreams Riviera Cancun Resort & Spa - Optional All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Dreams Riviera Cancun Resort & Spa - Optional All Inclusive?
    You can check in from 3:00 PM to 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Dreams Riviera Cancun Resort & Spa - Optional All Inclusive?
    Yes, there are 9 onsite restaurants.
  • Is airport shuttle service offered by Dreams Riviera Cancun Resort & Spa - Optional All Inclusive?
    Yes, an airport shuttle is available.

Recent reviews

Fabulous 8.6 From 520 reviews

Exceptional 10.0
Great Hotel
Eddie, ca5 night trip
Exceptional 10.0
This is an excellent resort. The staff were very friendly and helpful. The food was great. I really like the breakfast at the buffet. Dinner at El Patio and Portofino were excellent.
Nicole, ca1 night trip with friends
Exceptional 10.0
Absolutely fantastic!
This resort is absolutely amazing! We were upgraded to Preferred Club so our room was fantastic with a view of the ocean. Everything about this resort was great. The food was very good and fresh. Lots of options and I liked that you didn’t have to make reservations at the à la carte’s. Drinks were strong and tasty. Service from the staff was always super friendly and getting drinks was easy. Shout out to Cesar who made special drinks for us at the pool. Kids club was so good our daughter never wanted to leave and was even ready to move there and live with Astrid who was one of the staff there. It is a struggle to get shaded seats by the ocean as there are not too many available. Even the trick of going early to place towels doesn’t work as staff come and take them if not used. Must try the French restaurant and ask for Jorge. Top notch food and service. Mauricio the jr sommelier was also great as we did the wine tasting and had fun with that. At the VIP desk Karina was fantastic and very helpful. We also did a couples massage at the spa. Best spa experience so far with their hydrotherapy. Thanks to Georgina and Julia! I can’t honestly think of anything negative to say about this resort.
Mark, ca8 night family trip
Exceptional 10.0
The best all-inclusive experience so far
ca9 night family trip

Dreams Riviera Cancun Resort & Spa - Optional All Inclusive, Puerto Morelos

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