Skip to main content.
All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Dreams Riviera Cancun Resort & Spa, Puerto Morelos

4.5-star4.5 stars
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580, Mexico

Upscale beachfront hotel with spa, near Puerto Morelos Town Square
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This is a super fun resort with amazing staff and service. Kids will never get bored.…Dec. 16, 2020
  • Clean, well laid out, free of congestion. The walking paths were not only wheel chair…Jan. 31, 2020

Dreams Riviera Cancun Resort & Spa, Puerto Morelos

from $450 CAD
  • Deluxe Room, 1 King Bed, Garden View (Premium)
  • Deluxe Room, 1 King Bed, Private Pool (Premium)
  • Deluxe Room, 1 King Bed, Ocean View (Premium)
  • Room, 1 King Bed, Private Pool (Preferred Club)
  • Room, Jetted Tub, Ocean View (Preferred Club)
  • Room (Deal of the Day)
  • Deluxe Room, 2 Double Beds, Garden View (Premium)
  • Deluxe Room, 2 Double Beds, Private Pool (Premium)
  • Room, Jetted Tub, Ocean View (Preferred Club)
  • Room, 2 Double Beds, Private Pool (Preferred Club)
  • Deluxe Room, 2 Double Beds, Ocean View (Premium)
  • Suite (Master - Preferred Club)
  • Room (Deal of the Day - Preferred Club)
  • Honeymoon Suite (Preferred Club)
  • Room, Ocean View, Poolside (Preferred Club)
  • Room, Ocean View, Poolside (Preferred Club)
  • Family Suite, Connecting Rooms (Premium)
  • Family Suite, Connecting Rooms (Preferred Club)
  • Breakfast Plan Premium Deluxe Tropical View King
  • Breakfast Plan Premium Deluxe Tropical View Double
  • Breakfast Plan Premium Deluxe Ocean View King Bed
  • Breakfast Plan Premium Deluxe Ocean View Double Beds

What’s around Dreams Riviera Cancun Resort & Spa, Puerto Morelos

Landmarks

  • On the beach
  • Puerto Morelos Town Square - 41 min walk
  • Ojo de Agua Beach - 29 min walk
  • Crococun Zoo - 34 min walk
  • San Jose Catholic Parish - 41 min walk
  • Artisans Market - 42 min walk
  • Puerto Morelos Reef - 42 min walk
  • Sanctuary of Hope and Time Capsule - 5 mi / 8 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free onsite self parking

  • Free onsite valet parking

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 9 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8341
  • Conference space size (meters) - 775
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Dutch
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Dreams Riviera Cancun Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Not included
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Dreams Riviera Cancun Resort & Spa, Puerto Morelos’s small print

Also known as

  • Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
  • Dreams Riviera Cancun & Spa
  • Dreams Riviera Cancun All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Resort Spa
  • Dreams Riviera Cancun Resort & Spa Hotel
  • Dreams Riviera Cancun Resort Spa All Inclusive
  • Dreams Riviera Cancun Resort & Spa Puerto Morelos
  • Dreams Riviera Cancun Resort & Spa Hotel Puerto Morelos
  • Dreams Riviera Cancun Resort Spa Optional All Inclusive
  • Dreams Riviera Cancun Puerto Morelos
  • Dreams Riviera Cancun
  • Dreams Riviera Cancun Hotel Puerto Morelos
  • Dreams Riviera Cancun Inclusi

Policies

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dreams Riviera Cancun Resort & Spa, Puerto Morelos

  • Does Dreams Riviera Cancun Resort & Spa offer free cancellation for a full refund?
    Yes, Dreams Riviera Cancun Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Dreams Riviera Cancun Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Dreams Riviera Cancun Resort & Spa?
    Yes, there's free self and valet parking.
  • Is there a pool at Dreams Riviera Cancun Resort & Spa?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Dreams Riviera Cancun Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Dreams Riviera Cancun Resort & Spa?
    You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Dreams Riviera Cancun Resort & Spa?
    Yes, there are 9 onsite restaurants, featuring French cuisine. Nearby restaurants include Sabor de Mexico (2 mi), Cantina Habanero (2 mi), and Tacos.Com (2.1 mi).
  • What is there to do at Dreams Riviera Cancun Resort & Spa and nearby?
    Have fun with onsite activities like kayaking, parasailing, and sailing. Additional recreation onsite includes aerobics , Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Dreams Riviera Cancun Resort & Spa also has 2 beach bars, a nightclub, and a sauna, as well as a steam room and a garden.

Recent reviews

Fabulous 8.6 From 514 reviews

Exceptional 10.0
Great Hotel
Eddie, ca5 night trip
Very Good 8.0
Great customer service! Paid items were too overpriced.
Mr.A, ca6 night family trip
Exceptional 10.0
I like spa facility Over all every thing was excellent.
NatuPatel, ca5 night family trip
Very Good 8.0
The property is beautifully kept . Very clean all the time . Food is excellent but no reservations for the a la carte so sometimes you have to wait a bit . Its not a quiet property as there are tons of children on this resort . The other thing is there is only two smoking areas on this resort. the main lobby bar and the beach . so if you are a smoker its very inconvenient. stay away from the time share nonsense. we decided to go due to being bugged for three days about it . we were told only 90 mins . after 3 hours i finally had to get mad about it and when we decided to tell then no a million times they treated us like trash . But that was at there sister resort Now. There are some fantastic servers here though . Cleaver a bartender never forgot our names and always remembered my drink . Francesco another server was amazing and talk to us every day . overall a nice resort for families. not couples
ca7 night romance trip
Exceptional 10.0
Cleanest beach, plenty of chairs and umbrellas, many activities, variety of restaurants/food options.
ca4 night trip with friends
Very Good 8.0
The pool was nice and the staff was excellent!! The food at the buffet was delicious. We really enjoyed our trip!
Sarah, ca6 night family trip
Very Good 8.0
Loved the staff. First room was too noisy but had great maid service. 2nd room was nice and quiet but the room was not maintained or had the same amenities.
Dg, ca9 night trip with friends
Very Good 8.0
Pool area was set in fantastic location relative to the beach and hotel rooms.
Steve, ca9 night trip with friends
Very Good 8.0
Nice clean hotel. Good restaurant and amazing swimming pools
ca7 night trip with friends
Exceptional 10.0
This is an excellent resort. The staff were very friendly and helpful. The food was great. I really like the breakfast at the buffet. Dinner at El Patio and Portofino were excellent.
Nicole, ca1 night trip with friends

Dreams Riviera Cancun Resort & Spa, Puerto Morelos