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All properties in Karon, Phuket (province), Thailand
1 room, 2 adults

Novotel Phuket Kata Avista Resort And Spa, Karon

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
4/1,4 Leam Sai Road, Kata Beach, Karon, Phuket, 83100, Thailand

Luxury resort with spa, near Kata Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Pool
Great pool
Breakfast
Breakfast is average

Novotel Phuket Kata Avista Resort And Spa, Karon

from $65 CAD
  • Executive Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Double Room, 2 Double Beds

What’s around Novotel Phuket Kata Avista Resort And Spa, Karon

Landmarks

  • Kata Beach - 6 min walk
  • Karon Beach - 11 min walk
  • Kata Noi Beach - 30 min walk
  • Big Buddha - 41 min walk
  • Patong Beach - 5.9 mi / 9.5 km
  • Nai Harn Beach - 6.2 mi / 10 km
  • Bangla Road - 6.3 mi / 10.2 km
  • Rawai Beach - 6.4 mi / 10.3 km

Getting around

  • Phuket Intl. Airport (HKT) - 89 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Beach shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Malay
  • Russian
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, In Balance Spa. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

En Vogue Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Novotel Phuket Kata Avista Resort And Spa, Karon’s small print

Also known as

  • Avista Phuket Resort Kata Beach
  • Novotel Kata Avista
  • Novotel Phuket Kata Avista Resort And Spa Beach
  • Novotel Phuket Kata Avista Resort Karon
  • Novotel Phuket Kata Avista Karon
  • Avista Phuket Resort And Spa
  • Novotel Phuket Kata Avista Resort And Spa Kata Beach
  • Novotel Phuket Kata Avista Resort Spa
  • Avista Phuket Resort Spa Kata Beach
  • Novotel Phuket Kata Avista Resort And Spa Resort
  • Novotel Phuket Kata Avista Resort And Spa Resort Karon
  • Avista Resort
  • Avista Phuket Kata Beach
  • Avista Phuket Resort And Spa
  • Avista Phuket Hotel Kata Beach
  • Avista Phuket Resort & Spa Kata Beach
  • Novotel Phuket Kata Avista Resort
  • Novotel Kata Avista Resort
  • Novotel Phuket Kata Avista

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for THB 1500.0 per night

Buffet breakfast is offered for an extra charge of THB 530 for adults and THB 265 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way, Maximum occupancy 4)

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Phuket Kata Avista Resort And Spa, Karon

  • Does Novotel Phuket Kata Avista Resort And Spa offer free cancellation for a full refund?
    Yes, Novotel Phuket Kata Avista Resort And Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novotel Phuket Kata Avista Resort And Spa?
    Yes, there's free self parking.
  • Is there a pool at Novotel Phuket Kata Avista Resort And Spa?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Novotel Phuket Kata Avista Resort And Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Novotel Phuket Kata Avista Resort And Spa?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Novotel Phuket Kata Avista Resort And Spa?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Novotel Phuket Kata Avista Resort And Spa?
    Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
  • What is there to do near Novotel Phuket Kata Avista Resort And Spa?
    Recommended spots to visit include Kata Beach (6-min walk) and Karon Beach (11-min walk), along with Kata Noi Beach (1.5 mi) and Big Buddha (2.1 mi).

Recent reviews

Very Good 8.0 From 361 reviews

Exceptional 10.0
Problem solved
Had a problem with our room when we checked in. The management team heard my concerns and fixed it right away. My wife and I are very happy. Thank you
Jason, ca3 night romance trip
Exceptional 10.0
Awesome!
It was amazing. The staff were great, pool was great and the beach is close!
ca1 night romance trip
Good 6.0
Definitely NOT the best value for money
Kata Beach is super for families, the hotel is relatively close only that hill where the hotel is located make a little bit bad to walk up. Hotel is in really quiet place. Unfortunately the hotel (I think) doesn't deserve high ratings. There is a lot bedly managed thing and services. Rooms are really big and bright, but the pillow ls are uncomfortable and big. Cleanliness is negligent and superficial (lot of examples)! Cocktails are tasteless and weak! Breakfast has variety but always the same day by day!You can also order cappuccino for example, but they don't mention You your possibilities on your first day. Same with massage, if Youabre not passing by the reception You don't know they offer some good treatment for better deal! Dinner menu is Ok but little expensive compared to the food in the city, but the portions are good. There's no program or event to keep the guests there! Staff nice and helpful, but recommended few free English lessons for them! I liked the hotel interior with planty of trees and flowers. Kids club need a renovation and set up some new interesting game for children! Unfortunately the shuttle bus from airport to hotel is expensive. Backway we found for half price than they are offering! 1 bad and dangerous thing iwas in the bathroom the lock. During our stay I rubbed off the skin from my shoulder almost every day!
Csaba, gb9 night family trip
Fair 4.0
Hotel don't provide room as per ad
Room allocated not match with description in the ad. Hotel staff simply say sorry. Ad description said pool and bay view..But allocated side wall view. No grarden, pool or bay view. Nothing. Check before book, hotel charge premium price but don't match the facility and services provided. You get lot of better hotels with in walking distance to beach similar price.
Rajesh, sg2 night family trip
Exceptional 10.0
Really enjoyed the stay!
Great stay but wasn't close to the beach. Also not many vegetarian options for breakfast.
us4 night family trip
Good 6.0
Steep hill to the Novotel!
Was happy with the service at the Avista Novotel. The staff were lovely and helpful. I was surprised to return to my room on my Birthday to find rose petals and orchids sprinkled on the bed! Not only that but a Birthday 🍰 in the fridge!! A lovely touch! We were disappointed that the Shuttle was no longer available as it was when we booked! This meant a very steep walk down and up Laem Sai road to get into Kata town! We did complain. There were many apologies and it was sad that the staff had to deal with this complaint. The Shuttle service was available in the morning to take the Chinese tourists down the hill to meet their tour bus!!!!!!! This involved 3 Novotel vans. Reminds me of an old saying”what’s good for the goose is good enough for the gander”!!!!! Anyway if you are booking remember to add 400 baht per day for a tuk tuk/taxi to take you up and down or take some comfy shoes!!!!!
Wendy, au10 night romance trip
Very Good 8.0
Great staff, but areas for improvement
This is our second trip to Avista (the first in 2012); but little has changed since then (which is part of the problem). The hotel is of a good standard, but things are starting to look tired (including the pool area, games room, and bedrooms). There is no major problem, and a bit of maintenance and paint can solve most of the issues (although in it's current state I would not class this as a 4.5 star hotel). However, the staff deserve a special mention they are extremely attentive and can not do enough for you. The hotel is worth staying at for the staff alone. Don’t pay too much attention to the negative reviews on ‘the hill’. If you are reasonably healthy you will have no issues, it is only about 100 metres and takes a minute or two to get up. Overall we will be back, but we will check the reviews on the maintenance/state of the facilities
David, gb12 night family trip
Good 6.0
Everything
Fine
DAPHNE, hk2 night family trip
Very Good 8.0
Good stay out of season Hotel going through change
Lovely 3 day break from BKK. The hotel seemed to be getting ready for the season, and maybe changing brand (we had second hand room key wallets!) gardening taking place, deep cleaning, etc. Room upgrade was great, thank you, lack of 'goodies' in the room but could be a new green move, no hand towels but think they didn't expect to be giving that room to us, all sorted next day. Good choice on TV channels, we had a great view but would be hit and miss I think. Breakfast was good but missing some items, like cold cuts (they did appear once asked for) bacon, seem to be catering for Chineses market which is fine. Lovely staff, brilliant egg station, (Thanks Jor). Nice bread choices, fab coffee and tea selection. Why are pool towels so far from the pool? Someone needs to look at the library and sort the books, it's a great asset, make it a bit more professional. The pool needs some attention to tiling, some broken tiles, a bit dangerous. Overall, the staff made it and I wish them a good season. Note restaurant may need price cutting to compete and a look at menus, promotions, etc. Would go back, one presumes there is a beach shuttle for the hill in season?
Lord Nicholas, gb3 night trip with friends

Novotel Phuket Kata Avista Resort And Spa, Karon

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