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1 room, 2 adults

Casa Cartagena, Cusco

4.5-star4.5 stars
Pumacurco 336 - Centro Histórico, Cusco, Cusco, 8002, Peru

Luxury hotel with spa, near Plaza de Armas
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Price Guarantee
Exceptional9.4
Location
Great location
Room
Great room
Food
Delicious food
Wellness
Great wellness & sports facilities
24See all 24 Hotels.com reviews
From 803 reviews

TripAdvisor Traveller Rating

Casa Cartagena, Cusco

from $276 CAD
  • Suite
  • Grand Suite

What’s around Casa Cartagena, Cusco

Landmarks

  • In Cusco Historic Center
  • Plaza de Armas - 4 min walk
  • Cusco Cathedral - 5 min walk
  • Pre-Columbian Art Museum - 1 min walk
  • Plaza de las Nazarenas - 1 min walk
  • Hatunrumiyoc - 2 min walk
  • Museum of Religious Art - 2 min walk
  • Inca Museum - 2 min walk

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 20 min drive
  • San Pedro Station - 16 min walk
  • Cusco Wanchaq Station - 16 min walk
  • Poroy Station - 27 min drive
  • Free airport drop-off
  • Area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 10 AM-midnight
  • Check-out time is 10 AM
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport drop off (available 24 hours)

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 172
  • Conference space size (meters) - 16
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Minibar
Sleep well
  • Frette Italian sheets
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Balcony
Freshen up
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Qoya Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Casa Cartagena, Cusco’s small print

Also known as

  • Casa Cartagena Hotel Cusco
  • Casa Cartagena Hotel
  • Casa Cartagena Cusco
  • Casa Cartagena
  • Hotel Casa Cartagena Cusco
  • Hotel Casa Cartagena And Spa

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (18%) is charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: 10 percent of room rate

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 24 reviews

Very Good 8.0
money-valued stay
great location and service
Kar Ming, hk1 night trip with friends
Good 6.0
Beautiful hotel - but finer details not there yet
Lovely hotel of 15 well kept, very large and modern rooms. We were a bit disappointed as although we booked some spa services days in advance - a much needed massage after the Inca trail - the therapist was not there when we arrived. The steam room had to be turned on and within the 20 mins I waited still hadn’t warmed up. The little heated pool was lovely. The treatment was cancelled in the end. English of the staff wasn’t what was expected at that standard of hotel. Smaller details such as preparing a vege breakfast to go was also lost in translation. This could be a one off as the reviews were exceptional before booking.
gb1 night trip with friends
Exceptional 10.0
MUST STAY HERE
Overall: I would highly recommend staying at Casa de Cartagena. The service was excellent, the accommodations were wonderful and the food was excellent. We also loved the spa and the accompanying spa services. Food: Generous breakfast. We slept in the first day and the hotel staff reminded us breakfast was included and said they would even bring it to us. After tasting breakfast the next day we understood why - it was phenomenal! Room: Room was large and bed was comfortable. Fresh and modern decor and lots of space. The balcony was lovely.
Victoria, us3 night romance trip
Poor 2.0
WORST MANAGEMENT EVER - HORRIBLE SERVICE - AVOID !
After having traveled widely around the world, we encountered the very WORST treatment we have ever experienced at this shockingly overpriced hotel. A totally unacceptable experience. ABOMINABLE attitude. Nonexistent service. Terribly disappointing and uncomfortable small dark room with cheap substandard 'decor' and facilities, no comfort whatsoever, clear signs of overuse, non-functioning equipment, etc. Just awful. To be avoided at all costs! Do not be fooled by these crooks. You have been warned.
1 night romance trip
Exceptional 10.0
Wonderful stay in Cuzco
Beautiful small hotel in a very convenient location. Staff was incredibly helpful and helped us arrange a number of outings and taxis. The property is lovely and the rooms are very comfortable. The onsite restaurant is also very good and the morning breakfast buffet included with the room was superb; home made pastries and yogurt as well as made to order eggs and a variety of other goodies. Would definitely return.
us4 night romance trip

Casa Cartagena, Cusco

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