8/10 Very good
27 Sept 2023
Sean
Sean, 1-night business trip
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Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel
City-center Ottawa hotel with indoor pool
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Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel
Photo gallery for Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel
Overview of Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel
8.6 out of 10 Fabulous
8.6/10 Fabulous
Property highlights
- Pool
- Pet-friendly
- Free WiFi
- Connecting rooms available
2055 Robertson Road, Ottawa, ON, K2H5Y9
Main amenities
- Daily housekeeping
- Indoor pool
- Fitness center
- 24-hour business center
- Business center
- Meeting rooms
- 24-hour front desk
- Lobby fireplace
- Front-desk safe
- ATM/banking services
- Vending machine
- Laundry service
For families
- Children stay free
- Free cribs/infant beds
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
- Television
Room options
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)
Standard Room, 2 Queen Beds, Accessible (Wheelchair)
View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)
View all photos for Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed with Sofa bed
View all photos for Suite, Multiple Beds
Suite, Multiple Beds
View all photos for Suite, 1 King Bed, Accessible (Wheelchair)
Suite, 1 King Bed, Accessible (Wheelchair)
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll in Shower)
Standard Room, 1 King Bed, Accessible (Mobility, Roll in Shower)
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
View all photos for Standard Room
Standard Room
View all photos for Suite, 1 King Bed, Jetted Tub
Suite, 1 King Bed, Jetted Tub
View all photos for Deluxe Room
Deluxe Room
About this area
What's nearby
- In Nepean
- Algonquin College - 7 min drive
- Canadian Tire Centre - 9 min drive
- Ottawa Hospital Civic Campus - 10 min drive
- Canadian War Museum - 14 min drive
- Rideau Canal - 13 min drive
- Parliament Hill - 14 min drive
- Canadian Museum of History - 15 min drive
- Carleton University - 15 min drive
- Shaw Centre - 15 min drive
- University of Ottawa - 14 min drive
Getting around
Restaurants
- McDonald's - 5 min walk
- Evergreen Craft Ales - 18 min walk
- Tim Hortons - 11 min walk
- Kichesippi Beer Co - 16 min walk
- The Brew Table - 6 min walk
About this property
Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel
Languages
Chinese (Mandarin), English, French, Polish, Serbian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
At a glance
Hotel size
- 115 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in time from 4:00 PM - 2:30 AM
- Late check-in subject to availability
- Minimum check-in age: 19
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 19
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed*
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Free on-the-go breakfast each morning 7:00 AM–10:00 AM
Traveling with children
- Children stay free (see details)
Working away
- 24-hour business center
- Meeting rooms
- Conference space (2496 square feet)
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
Facilities
- 1 building/tower
- Built in 2010
- ATM/banking
- Safe-deposit box at front desk
- Fireplace in lobby
- Television in common areas
- Fitness center
- An indoor pool
- Banquet hall
Accessibility
- Wheelchair accessible
- Braille/raised signage
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Grab bar near toilet
Room amenities
Be entertained
- 37-inch LCD TV
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
- Bed sheets provided
Freshen up
- Private bathroom
- Shower/tub combination
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free WiFi and wired Internet
- Free local calls
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Children & extra beds
- Rollaway beds are available for CAD 15.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 8:30 PM
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel
Frequently asked questions
Reviews
8.6
Fabulous
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Sept 2023