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Pinnacle Hotel at the Pier

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Minibar, in-room safe, desk, laptop workspace
Indoor pool
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Superior Room, 2 Double Beds, Balcony | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Pinnacle Hotel at the Pier

VIP Access

Pinnacle Hotel at the Pier

4.0 star property
4-star hotel in Lower Lonsdale with indoor pool and restaurant

9.2/10 Superb

1,065 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $203
Price available on 02/12/2023
Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1

Room options

About this area

What's nearby

  • In Lower Lonsdale
  • Vancouver Waterfront - 21 min walk
  • Canada Place Cruise Ship Terminal - 31 min walk
  • Capilano Suspension Bridge - 13 min drive
  • Port of Vancouver - 18 min drive
  • Stanley Park - 29 min drive
  • Granville Street - 27 min drive
  • Canada Place - 26 min drive
  • Vancouver Convention Centre - 27 min drive
  • Robson Street - 29 min drive
  • Rogers Arena - 29 min drive

Getting around

  • Vancouver Harbour Flight Centre (CXH) - 25 min drive
  • Pitt Meadows, BC (YPK) - 43 min drive
  • Vancouver Intl. Airport (YVR) - 61 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 119 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Moody Centre Station - 24 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 26 min drive
  • Waterfront Metro Station - 29 min walk

Restaurants

  • Pier 7 - 3 min walk
  • Sushi Bella - 3 min walk
  • Yohachi Sushi - 3 min walk
  • Green Leaf Brewery - 5 min walk
  • Vaades - 5 min walk

About this property

Pinnacle Hotel at the Pier

Pinnacle Hotel at the Pier puts you 2.6 mi (4.2 km) from Canada Place Cruise Ship Terminal and 2.7 mi (4.3 km) from Canada Place. Guests can take a dip in the indoor pool or grab a bite to eat at The Lobby Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this upscale hotel include refrigerators and microwaves. Fellow travelers say great things about the pool and central location.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (CAD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (8000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Finnish
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Guidebooks/recommendations

Special features

Dining

The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10–18 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)

Parking

  • Covered self parking costs CAD 29 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

Does Pinnacle Hotel at the Pier offer free cancellation for a full refund?
Yes, Pinnacle Hotel at the Pier does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pinnacle Hotel at the Pier?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Pinnacle Hotel at the Pier on 12 Feb 2023 start from CA $203, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pinnacle Hotel at the Pier?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pinnacle Hotel at the Pier?
Yes, there's an indoor pool.
Are pets allowed at Pinnacle Hotel at the Pier?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pinnacle Hotel at the Pier?
Yes. Self parking costs CAD 29 per day.
What are the check-in and check-out times at Pinnacle Hotel at the Pier?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Pinnacle Hotel at the Pier?
No, this hotel doesn't have a casino, but Great Canadian Casino at the Holiday Inn (16-min drive) and Hard Rock Casino Vancouver (23-min drive) are both nearby.
What is there to do at Pinnacle Hotel at the Pier and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Pinnacle Hotel at the Pier also has a sauna and a steam room.
Are there restaurants at or near Pinnacle Hotel at the Pier?
Yes, The Lobby Restaurant offers ocean views. Nearby restaurants include Green Leaf Brewery (5-min walk), Vaades (5-min walk), and Finch & Barley (6-min walk).
What's the area around Pinnacle Hotel at the Pier like?
Pinnacle Hotel at the Pier is a short 2-minute walk from Lonsdale Quay Market and 5 minutes' walk from Lonsdale Quay Seabus Terminal. Travelers say the local area is very central close to public transit.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Cynthia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Expensive parking ( 28 $ per night for 150$ hotel room per night, go figure) rooms need updated but ok for the price and location. Good customer service 👍
Hamidreza, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very very FIRM bed
The check in clerk wasn’t friendly. The beds are very very firm. I had a hard time sleeping , if you love firm this is your place. Great location
Sadie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, super clean
Great location, next to multiple restaurants, coffee shops and shopping at the Quay. We were very pleasantly surprised to discover an ice-skating rink just a few steps from the hotel, too! We ate at the restaurant and enjoyed our meal. The room very very clean and comfortable. The shower-window situation was weird - if you're planning on staying at this hotel for like, a school trip or something, be aware that there's a strange situation where the entire wall of the bathroom behind the shower/tub is literally a huge window that's only covered by a Venetian blind that can be operated from the bedroom side. Since it was just my husband and I it was fine, but just be aware. Otherwise, an absolutely great hotel!
Linsay, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice view
Front desk staff could have been friendlier. Hotel doesn’t take debit credit cards for deposit but does for payment of hotel. So had to leave $250 cash deposit. Hallway carpet needs shampooing. Children in another floor up past midnight out on balcony being noisy. Blinds in room didn’t close do could see into bathroom. Nice view anyway…
Tammarie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fun at the pier
The location is everything. The Lobby restaurant in the hotel was delicious and the staff were amazing. The room was clean and the room was big! A perfect place for a getaway.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joyce, 1-night trip
Verified Hotels.com guest review