5 Nov 2020
Please Do Better!!!
When i I got to the hotel at 2:10pm, there was a VACCINES sign on the door. This greatly increased my hopes of possibly having an early check in(rather than 2:30)which i did. The gentleman on reception was very welcoming, took my details and showed me to the first room at the top of the first set of staff on reception. There was a draft however, the window in the room given to me was open so i simply closed the window and expected thing to warm up soon. The room was quiet small so after almost an hour i started shivering, felt the heater and it was very low barley giving any heat. At 3am unable to sleep/make myself comfortable, (after having my second shower to warm me ) i decided to go down and have a cigarette...there was still the VACCINES sign on the door. Now at 6:57am writing this, I'm STILL awaiting for my room (101) to warm up!!!
Roger A, 1-night trip
Verified Hotels.com guest review