Critchley Hackle

Photo gallery for Critchley Hackle

Primary image
Premium bedding, Select Comfort beds, in-room safe
TV, fireplace
Premium bedding, Select Comfort beds, in-room safe
Premium bedding, Select Comfort beds, in-room safe

Overview of Critchley Hackle

Critchley Hackle

3.0 star property
Family-friendly hotel in Dullstroom with outdoor pool and restaurant

8.8/10 Fabulous

36 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga, 1110
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
  • Business center
  • Area shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Premium TV channels

Choose dates to view prices

About this area

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 151 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Critchley Hackle

Enjoy your visit to Dullstroom with a stay at Critchley Hackle. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A poolside bar, a terrace, and a garden are other highlights.

At a glance

Hotel size

  • 22 rooms


  • Check-in time from 2 PM - 11 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas


  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site


  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Supervised childcare (surcharge)

What to do

  • Fishing
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas


  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • An outdoor pool


  • Wheelchair accessible
  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Furnished patio
  • Yard
  • Fireplace
  • Individually decorated
  • Separate living room

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Breakfast costs between ZAR 70 and ZAR 150 per person (approximately)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge


This property does not have elevators.

This property accepts credit cards.

Also known as

Urban Hip Critchley Hackle
Urban Hip Critchley Hackle Dullstroom
Urban Hip Hotels
Urban Hip Hotels Critchley Hackle
Urban Hip Hotels Critchley Hackle Dullstroom
Urban Hip Hotels Critchley Hackle Hotel Dullstroom
Urban Hip Hotels Critchley Hackle Hotel
Critchley Hackle Hotel Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel Dullstroom

Frequently asked questions

Overall score and ratings






Staff & service


Property conditions & facilities

10/10 Exceptional

A lovely stay
We were greeted on arrival by the owner, who was extremely welcoming and hospitable. The room was extremely spacious and well appointed and the breakfast excellent. Dullstroom is evidently the highest town in South Africa at well over 2000 metres above sea level. As such it is somewhat cooler than most of the country and provided a welcome respite. We would have no hesitation in recommending Critchley Hackle and hope to return ourselves next year.
Brian, 1-night romance trip
Verified guest review

10/10 Exceptional

Nathan, 1-night family trip
Verified guest review

8/10 Very good

Spent 1 night, room clean, bed comfortable. Cold at night and fire was lit in room. Electric blankets provided. Meals tasty. Staff helpful. No wifi
1-night trip with friends
Verified guest review

6/10 Good

Although the setting is beautiful, the hotel appears worn down and needs attention. The room, supposed to be a superior room, was shabby and is badly in need of a proper upgrade.
Verified guest review

10/10 Exceptional

nice hotel close to Birdlife annual meet
Stayed one night because of unexpected day trip to Vic Falls. Booked it late. Friendly receptionist. Great room/suite. Had drink at bar then went out for dinner. Packed breakfast ready for early departure next morning. Looked like a great place to relax but no time!
Verified Expedia guest review

10/10 Exceptional

Verified guest review

8/10 Very good

Beautiful area.
The area, buildings, environment, nature, garden, restaurant all beautiful....however: the carpets in the room really need to be cleaned. I also requested a room with aircon and a king sized bed, however, we got a room without aircon, and two queen sized beds pushed together.
Verified guest review

10/10 Exceptional

Wonderful hotel
Lovely accomadation with friendly staff. Great local activities and local restaurants.
Verified guest review

10/10 Exceptional

Verified guest review

8/10 Very good

Tranquil in harmony with countryside
Dinner I thought was expensive but delicious. R250 would have been better. Relish white crisp cotton sheets nice decor lovely setting tasteful decor and free breakfast. Will definately be back.
Verified Expedia guest review