Hotel Isla de la Garena

Photo gallery for Hotel Isla de la Garena

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Balcony

Overview of Hotel Isla de la Garena

Hotel Isla de la Garena

4.0 star property
4-star hotel in Alcala de Henares with spa and restaurant

8.1/10 Very good

75 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Galileo Galilei, 18, Alcala de Henares, Madrid, 28806
Main amenities
  • 79 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
For families
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Plenilunio Shopping Mall - 18 min drive
  • Calle de Alcala - 17 min drive
  • Estadio Wanda Metropolitano - 18 min drive
  • IFEMA - 19 min drive
  • Juan Carlos I Park - 19 min drive
  • IFEMA - Feria de Madrid - 18 min drive
  • Real Madrid City - 19 min drive
  • Plaza Norte 2 Commercial Centre - 24 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive
  • San Fernando Henares Station - 11 min drive
  • Meco Station - 11 min drive
  • Alcala de Henares La Garena Station - 14 min walk

About this property

Hotel Isla de la Garena

Take in the views from the rooftop terrace when you stay at Hotel Isla de la Garena. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer balconies and deep soaking tubs. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 AM
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • 9 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Deep soaking bathtub
  • Bathtub only
  • Bidet
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HOTEL ISLA GARENA. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 9.9 for adults and EUR 9.9 for children (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 22 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from June to September
  • Guests under 16 years old are not allowed in the spa
  • Guests under 18 years old are not allowed in the spa tub
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Isla Garena
Isla Garena Alcala de Henares
Isla Garena Hotel
Isla Garena Hotel Alcala de Henares
Isla de la Garena
Hotel Isla de la Garena Hotel
Hotel Isla de la Garena Alcala de Henares
Hotel Isla de la Garena Hotel Alcala de Henares

Frequently asked questions

Overall score and ratings

8.1

Very good

8.2/10

Cleanliness

7.9/10

Staff & service

7.2/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Great hotel, stayed here many times, no negatives. Going back next week.
simon, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Monica A, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ecellent hotel, well wroth the stay. Thank you
Jamie, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

A kettle in the room for a drink in the morning would have been nice
Justin, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ok for a night for business trip
The hotel is located in a business area and if you don't have a car you need to stay there. I had diner there, there is a diner menu for 15,5 with quite good quality food. The swimming pool is just opened from 5pm till 9pm and the best lounge chairs could be reserved to outisde visitors depending when you go. The maintenance of the hotel maybe after Covid-19 could be improved. The service at reception desk was ok.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

6/10 Good

We only stayed here because all hotels in Madrid were booked (soccer final) and we needed to be close to the airport to catch a flight the next day. The hotel is in the industrial area, but there are a couple of stores/cafés within walking distance (about 15 minutes), like El Corte Inglés and Hipercor. The room was okay, but two light bulbs were out, which made it very dark; the bathtub was rusty in a few places and you could see where they tried to patch it a bit; and there was hair in the sink from the previous guest. The hotel itself is nice, although it could use some updating. The drive to the airport was about 20 minutes (via the toll road), so that was convenient.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place, air conditioned rooms, lovely outdoor pool,
simon, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Room was cold but I slept better because of it. Breakfast Ok but not fancy.
Emma, 1-night business trip
Verified Hotels.com guest review