City Express Veracruz

Photo gallery for City Express Veracruz

Primary image
On the beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of City Express Veracruz

City Express Veracruz

2.5 star property
Beachfront hotel with outdoor pool, near Plaza Las Americas Shopping Mall

7.0/10 Good

804 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Prol Blv, Avila Camacho 2374, Fracc. Costa de Oro, Boca del Rio, VER, 94299
Main amenities
  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
For families
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Plaza Las Americas Shopping Mall - 34 min walk
  • Mocambo Beach - 38 min walk
  • World Trade Center Veracruz - 9 min drive
  • Veracruz Aquarium - 10 min drive
  • UNIMEX Mexican University Veracruz - 11 min drive
  • Benito Juarez Auditorium - 12 min drive
  • Carranza Lighthouse - 15 min drive
  • Veracruz Cathedral - 16 min drive
  • Zocalo - 16 min drive
  • Plaza El Dorado - 18 min drive

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 24 min drive
  • Veracruz Central Station - 17 min drive
  • Free area shuttle

About this property

City Express Veracruz

City Express Veracruz puts you 1.8 mi (2.9 km) from Plaza Las Americas Shopping Mall and 2 mi (3.2 km) from Mocambo Beach. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, this hotel is within a short drive of Veracruz Aquarium. Fellow travelers like the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Offsite

  • Free area shuttle within 10 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Taking the kids

  • Children stay free
  • Free local shuttle

What to do

  • On the beach

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

City Express Veracruz
City Hotel Veracruz Express
City Express Veracruz Hotel
City Express Veracruz Hotel
City Express Veracruz Boca del Rio
City Express Veracruz Hotel Boca del Rio

Frequently asked questions

Overall score and ratings

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Cumple las tres B
Es un hotel muy básico, pero bastante limpio, tranquilo, con alberca y acceso a la playa
Carolina, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel looks better in pictures than in person. Even though is a newer property there are many details that make it look outdated.Some furniture is old and dirty and windows are not properly cleaned. Also the towels provided are really old and stained. I was happy about the cleaned performed in my room though and the staff was friendly.
Alberto, 2-night family trip
Verified Expedia guest review

6/10 Good

Staff was friendly, but the room was in poor condition. I was not able to use the air conditioner because it sounded like a semi-truck accelerating inside my room. The shower was clogged.
Luis, 1-night business trip
Verified Expedia guest review

8/10 Very good

The service.
Pedro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

María, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

GREAT!!! Just the bed are not so good
alberto, 2-night family trip
Verified Hotels.com guest review

6/10 Good

JUAN CARLOS, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel looks rundown. Rooms and bathrooms did not appear to be properly cleaned. Swimming pool was dirty with trash and face masks. Needs more cleaning maintenance.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was great! Good prices and good place to be!
JIMENA, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Exx3lente hotel ambiente la gente, todo super lo recomiendo
4-night trip
Verified Expedia guest review