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Best Western Plus Hotel Excelsior, Erfurt

4-star hotel with spa, near Kramerbrucke

  • Free WiFi
From
$170 CAD

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  • Superior Room, 1 Double Bed, Annex Building (Quiet Location) - Bathroom
  • Superior Room, 1 Double Bed, Annex Building (Quiet Location) - Bathroom
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Bahnhofstraße 35, Erfurt, 99084, TH, Germany
8.2.Very Good.
  • Great hotel. I'd stay here again. It is super close to the main train station. The…

    Jun. 10, 2021

  • Typical German standard hotel. Could be refreshed or modernised.

    Sep. 9, 2020

See all 107 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 77 smoke-free guestrooms
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Bar/lounge
  • Self parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • In Erfurt Old Town
  • Kramerbrucke - 8 min walk
  • Erfurt Cathedral - 14 min walk
  • Angermuseum - 4 min walk
  • Erfurt Puffbohne Cabaret - 8 min walk
  • Aegidienkirche - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Single Bed
  • Comfort Room, 1 Double Bed (Cozy)
  • Standard Room, 1 Double Bed
  • Suite, 2 Single Beds (Cozy)
  • Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)
  • Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Location

Bahnhofstraße 35, Erfurt, 99084, TH, Germany
  • In Erfurt Old Town
  • Kramerbrucke - 8 min walk
  • Erfurt Cathedral - 14 min walk

What’s around

Landmarks

  • In Erfurt Old Town
  • Kramerbrucke - 8 min walk
  • Erfurt Cathedral - 14 min walk
  • Angermuseum - 4 min walk
  • Erfurt Puffbohne Cabaret - 8 min walk
  • Aegidienkirche - 8 min walk
  • Old Synagogue - 12 min walk
  • St. Severi Church - 15 min walk
  • Erfurt Exhibition Centre - 2.4 mi / 3.8 km
  • Egapark Erfurt - 2.4 mi / 3.8 km
  • Avenida Water Park - 10.6 mi / 17.1 km

Getting around

  • Erfurt (ERF) - 14 min drive
  • Erfurt (XIU-Erfurt Central Train Station) - 4 min walk
  • Erfurt Central Station - 4 min walk
  • Erfurt Nord Station - 5 min drive

At a glance

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Full-service spa
  • Bicycle rentals nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages. The spa is equipped with a sauna.

The spa is open daily.

Small print

Also known as

  • Best Western Plus Hotel Excelsior Erfurt
  • Best Western Plus Hotel Excelsior Hotel Erfurt
  • Best Western Plus Excelsior Erfurt
  • Best Western Plus Excelsior
  • Erfurt Best Western
  • Best Western Erfurt
  • Erfurt Best Western
  • Best Plus Excelsior Erfurt
  • Best Western Plus Hotel Excelsior Hotel
  • Best Western Plus Hotel Excelsior Erfurt

Optional extras

Self parking costs EUR 15 per day

Rollaway beds are available for EUR 28 per night

Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.5 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Erfurt. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Hotel Excelsior does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per day.
  • Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes. Nearby restaurants include Coffee Fellows (4-min walk), asiahung (4-min walk), and KOURITIS (5-min walk).
  • Have fun during the warmer months with activities nearby such as cycling. Best Western Plus Hotel Excelsior also has a spa.
8.2.Very Good.
  • 10.0.Exceptional

    Highly recommend.

    Close to the train station which was very convenient. We could walk to everywhere and felt completely safe. Fastest check in I have ever experienced. Very good breakfast with lovely personal service even though it was part of the room charge. Offering coffee refills for example, and there were table settings at every chair despite the buffet style food. Felt more like a restaurant than some hotel breakfasts.

    Carol, 3 night romance trip, Sep. 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice hotel near the Train Station

    Nice hotel near the train station, and easy walking distance to the historic centre. The staff were very nice, and the breakfast was very good.

    Pamela, 1 night romance trip, Sep. 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We liked the service and location, and enjoyed the breakfast. People in front desk was very nice and helpful. The only thing we did not like was the room we stayed did not have AC.

    1 night family trip, Aug. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Thankful for AC!

    Much of Europe is going through a heat wave this summer, and I was very pleased to get upgraded to a room in a newer annex Called the Thomas house. Very clean and comfortable with cold air conditioning. Close to Main train station and shopping options.

    Brian, 1 night trip, Jun. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great breakfast. Sofa bed isn't that comfortable to sleep on. Overall, happy with the stay.

    1 night family trip, Jun. 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Convenient and comfortable place to stay in Erfurt

    The Best Western in Erfurt was absolutely wonderful. It had all the comforts of any modern American hotel. Breakfast was great. It was located in a very central area and you could walk to everything. The staff was wonderful. The only downside was that there is no air conditioning, but we had record high temperatures while we were there.

    Carlos, 2 night family trip, Jul. 28, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Sehr guter Service

    Auch in der jetzigen besonderen Zeit sehr guter Service.

    Michael, 1 night business trip, Nov. 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Die Lage des Hotels ist gut. Leider ziemlich laut wegen der Nähe zum Bahnhof und ser Straßenbahnen. Einrichtung ist standadisiert. Das Hotel hat wenig Charme, ist aber sauber und das Personal freundlich.

    1 night family trip, Oct. 13, 2020

    Verified Expedia guest review

  • 6.0.Good

    Zimmer für den Preis eher klein, Frühstücksbuffet auf sehr engem Raum, Wellnessbereich geschlossen - zu verstehen unter den derzeitigen Bedingungen, sollte sich aber dann im Preis etwas niederschlagen. Lage zentral - direkt an der Altstadt.

    Rita, 1 night trip, Oct. 11, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Der Boden war überhaupt nicht sauber, unter dem Tisch befanden sich riesige Schmutzknäuel. Und Badezimmer stank.

    2 night business trip, Oct. 5, 2020

    Verified Hotels.com guest review

See all 107 reviews