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All properties in Nairobi, Nairobi County, Kenya

254 Ole Sereni, Nairobi

Luxury hotel with 3 restaurants, near Nairobi National Park

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Club Room - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 67
1 / 67Outdoor Pool
Mombassa Road, Nairobi, 18187-00500, Kenya
8.4.Very Good.
  • Hotel cancelled my reservation to make room for customers who offered to pay more. They…

    Mar. 18, 2019

  • Wonderful staff, great location and lovely park view. Recommend the restaurants over room…

    Jan. 1, 2019

See all 103 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 134 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Health club

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Television

What’s around

  • In a national park
  • Nairobi National Park - 15 min walk
  • Nyayo National Stadium - 2.9 mi / 4.6 km
  • Parliament Building - 3.4 mi / 5.4 km
  • Kenyatta International Convention Centre - 3.6 mi / 5.8 km
  • Nairobi City Stadium - 3.7 mi / 6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room
  • Cozy Room

Location

Mombassa Road, Nairobi, 18187-00500, Kenya
  • In a national park
  • Nairobi National Park - 15 min walk
  • Nyayo National Stadium - 2.9 mi / 4.6 km

What’s around

Landmarks

  • In a national park
  • Nairobi National Park - 15 min walk
  • Nyayo National Stadium - 2.9 mi / 4.6 km
  • Parliament Building - 3.4 mi / 5.4 km
  • Kenyatta International Convention Centre - 3.6 mi / 5.8 km
  • Nairobi City Stadium - 3.7 mi / 6 km

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 23 min drive
  • Nairobi (WIL-Wilson) - 12 min drive
  • Syokimau Station - 23 min drive
  • Nairobi Station - 23 min drive
  • Syokimau SGR Railway Station - 26 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-3:00 AM
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Pool umbrellas
  • Health club
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1894
  • Conference space size (meters) - 176
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Swahili

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Small print

Also known as

  • Ole Sereni
  • Ole Sereni
  • 254 Ole Sereni Hotel
  • 254 Ole Sereni Nairobi
  • 254 Ole Sereni Hotel Nairobi
  • Ole Sereni Hotel
  • Ole Sereni Hotel Nairobi
  • Ole Sereni Nairobi
  • Sereni
  • Ole - Sereni Hotel, Nairobi Hotel Nairobi
  • Ole - Sereni Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for KES 40.0 per day

Buffet breakfast is offered for an extra charge of KES 2000 for adults and KES 2000 for children (approximately)

Airport shuttle service is offered for an extra charge of KES 1650 per person (one-way)

Airport shuttle for children between the ages of 5 and 11 costs KES 900 (one-way)

Casino shuttle and shopping center shuttle service is offered for an extra charge

Policies

State tax ID - P051183856D

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, 254 Ole Sereni does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 3:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include The Terrace Restaurant (5-min walk), Domino's Pizza (6-min walk), and Nerkwo Bar (2.1 mi).
  • Yes, an airport shuttle is available. The charge is KES 1650 per person one-way.
  • 254 Ole Sereni has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
8.4.Very Good.
  • 10.0.Exceptional

    Conveniently located between Wilson and JKIA so it is possible to avoid downtown traffic transiting between the two.

    Don, 2 night trip, Aug. 3, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing to be on the park!

    We had a beautiful stay here. Stayed here for a day or two both before and after going on a safari. It was so amazing to be staying by right on the park (admittedly a bit less novel after the safari!). We had a park-facing room and from our own window saw (thanks to camera zoom) ostriches, giraffe, gazelle... pretty unique hotel experience! The hotel itself is gorgeous as well, room very comfortable. On our last day we had a late flight and just spent the day relaxing poolside and in the common areas, beautiful place. Ate here throughout our stay as well, great food. We used their airport transfer service to go to the airport (25USD), was great. Would absolutely stay here again.

    Kristen, 2 night family trip, Jul. 13, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    I can't believe they charged me for having a couple of friends that come over to say hi and stay for maybe 1 hr to an hr and a half.

    Saul, 1 night trip, Jul. 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Restaurant needs to deliver to this part of hotel

    Saul, 1 night family trip, Jun. 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    2 Hotels on site...

    I love the Emara Ole Sereni, but it needs to be noted that there is the Ole Sereni Hotel, and the Emara Ole Sereni Hotel. They say they are one hotel, but they are 2 separate buildings with a convention center in between, and the Ole Sereni is the older building. It is comfortable and safe, but you have to walk over to the Emara building for the restaurants. This needs to be more obvious on the Hotels.com website. Staff and food here are both great!

    Barry, 4 night business trip, Jun. 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    the stay, the staff were all amazing. Clean hotel.

    joseph, 1 night family trip, Apr. 21, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Nothing good about to say about customer service

    1 night trip, Apr. 14, 2021

    Verified Expedia guest review

  • 6.0.Good

    Great location with views of the Nairobi National Park, and during off hours, the airport is easy to reach. The rooms are spacious and comfortable bathrooms. Could use USB ports. I stayed on two different nights, same room 246, and the A/C didn't work properly and was stuffy in the room. The second night, 27 March, there was no Internet, though it was a Provider issues. Restaurant is bit expensive but the pizzas are good.

    1 night trip, Mar. 26, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    I had one night stay and the staff were very welcoming and the hotel looks beautiful, my room was clean as well. The breakfast was good especially the sweet potatoes was very delicious. They need to do better with varieties, there was only chicken sausages which was tasteless and there were no eggs on the menu.

    1 night family trip, Mar. 19, 2021

    Verified CheapTickets guest review

  • 6.0.Good

    Friendly staff - but service lacks

    Friendly but very low performing service. Forgetting orders, promises and agreements, low quality overpriced food and extremely noise ventilation system. Good location for the national park and industri in Nairobi. Good clean and nice rooms.

    Poul, 1 night business trip, Mar. 13, 2021

    Verified Hotels.com guest review

See all 103 reviews