10/10 Exceptional
23 Sept 2023
Gordon
Gordon, 1-night trip
Verified Hotels.com guest review
Sonesta Hotel Cusco
4-star hotel with 2 bars/lounges, near Plaza de Armas
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Sonesta Hotel Cusco
Photo gallery for Sonesta Hotel Cusco
Overview of Sonesta Hotel Cusco
9.4
Exceptional
Property highlights
- Airport transfer
- Free WiFi
- Restaurant
- Bar
- Laundry facilities
- Connecting rooms available
Ave. El Sol 954, Cusco, Cusco, 0
What's around
- Plaza de Armas15 min walk
- Cusco Cathedral15 min walk
- San Pedro Market17 min walk
- Cusco (CUZ-Alejandro Velasco Astete Intl.)11 min drive
Main amenities
- Daily housekeeping
- Restaurant and 2 bars/lounges
- Breakfast available
- Free airport pick-up
- 24-hour room service
- Coffee shop/cafe
- 24-hour business center
- Business center
- Meeting rooms
- 24-hour front desk
- Computer station
- Front-desk safe
For families
- Children stay free
- Cribs/infant beds (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Daily housekeeping
Room options
View all photos for Executive Double Room
Executive Double Room
View all photos for Standard Single Room
Standard Single Room
View all photos for Executive Twin Room
Executive Twin Room
View all photos for Standard Twin Room
Standard Twin Room
View all photos for Standard Triple Room
Standard Triple Room
View all photos for Standard Double Room
Standard Double Room
View all photos for Double Room Standard
Double Room Standard
View all photos for Single Room Standard
Single Room Standard
View all photos for Double Room Executive
Double Room Executive
View all photos for Twin Room Executive
Twin Room Executive
View all photos for Twin Room Standard
Twin Room Standard
About this area
What's nearby
- In Cusco Historic Center
- Plaza de Armas - 15 min walk
- San Pedro Market - 3 min drive
Getting around
Restaurants
- La Quinta Cocina Peruana - 2 min walk
- Emiliana Traditional Restaurant - 2 min walk
- PizzAventura - 4 min walk
- La Cusquenita Tradicional Picnteria - 3 min walk
- Cafe Don Esteban & Don Pancho - 5 min walk
About this property
Sonesta Hotel Cusco
Languages
English, French, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
At a glance
Hotel size
- 127 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in time from 11 AM - midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 10 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
- For more details, please contact the property using the information on the booking confirmation
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Parking
- No onsite parking
Transfers
- Free airport pickup from 6:00 AM to 9:00 PM*
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 5:30 AM–10:00 AM
- 2 bars/lounges
- Restaurant
- Coffee shop
- Free daily reception
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Grocery/convenience store
What to do
- Ecotours nearby
Working away
- 24-hour business center
- Meeting rooms
- Computer station
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Television in common areas
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible path of travel
Room amenities
Be entertained
- 42-inch LED TV
- Cable TV channels
Home comfort
- Heating
- Minibar
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Crib/infant bed (surcharge)
What to enjoy
- Individually furnished
Freshen up
- Private bathroom
- Deep soaking bathtub
- Shower/tub combination
- Rainfall showerhead
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Dining
Mamaji - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 for adults and USD 10 for children
Children & extra beds
- Cribs/infant beds are available for USD 25.0 per night
- Rollaway beds are available for USD 40.0 per night
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru).
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Also known as
Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco
Frequently asked questions
Reviews
9.4
Exceptional
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Sept 2023
Excellent stay in Cusco
Gordon
Gordon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sept 2023
Awesome Place to Stay
Rajashekar
Rajashekar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2023