Sonesta Hotel Cusco

4.0 star property
4-star hotel with 2 bars/lounges, near Plaza de Armas
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Sonesta Hotel Cusco

Photo gallery for Sonesta Hotel Cusco

Lobby sitting area
Exterior
Exterior
Executive Twin Room
2 bars/lounges

Overview of Sonesta Hotel Cusco

9.4

Exceptional

Property highlights

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • Connecting rooms available
Map
Ave. El Sol 954, Cusco, Cusco, 0

What's around

  • Popular LocationPlaza de Armas15 min walk
  • Popular LocationCusco Cathedral15 min walk
  • Popular LocationSan Pedro Market17 min walk
  • AirportCusco (CUZ-Alejandro Velasco Astete Intl.)11 min drive
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Free airport pick-up
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front-desk safe
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Executive Double Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Twin Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Standard Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Double Beds

Standard Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 3

Single Room Standard

  • Sleeps 3

Double Room Executive

  • Sleeps 3

Twin Room Executive

  • Sleeps 4

Twin Room Standard

  • Sleeps 3

About this area

What's nearby

  • In Cusco Historic Center
  • Plaza de Armas - 15 min walk
  • San Pedro Market - 3 min drive

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 11 min drive
  • Cusco Wanchaq Station - 3 min walk
  • San Pedro Station - 19 min walk
  • Poroy Station - 27 min drive
  • Free airport pick-up

Restaurants

  • La Quinta Cocina Peruana - 2 min walk
  • Emiliana Traditional Restaurant - 2 min walk
  • PizzAventura - 4 min walk
  • La Cusquenita Tradicional Picnteria - 3 min walk
  • Cafe Don Esteban & Don Pancho - 5 min walk

About this property

Sonesta Hotel Cusco

Located just 2.6 mi (4.2 km) from the airport, Sonesta Hotel Cusco offers free pick-up service (available on request). For a bite to eat, guests can check out Mamaji, which serves breakfast, lunch, and dinner. This upscale hotel is also 0.8 mi (1.2 km) from Plaza de Armas. Fellow travelers like the overall property condition.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 127 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 11 AM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Free airport pickup from 6:00 AM to 9:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 5:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Ecotours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Mamaji - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 for adults and USD 10 for children

Children & extra beds

  • Cribs/infant beds are available for USD 25.0 per night
  • Rollaway beds are available for USD 40.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.

Also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Frequently asked questions

Does Sonesta Hotel Cusco offer free cancellation for a full refund?
Yes, Sonesta Hotel Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sonesta Hotel Cusco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sonesta Hotel Cusco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sonesta Hotel Cusco?
Sorry, there's no onsite parking at Sonesta Hotel Cusco.
Is airport shuttle service offered by Sonesta Hotel Cusco?
Yes, a free shuttle from the airport is available from 6:00 AM to 9:00 PM on request.
What are the check-in and check-out times at Sonesta Hotel Cusco?
You can check in from 11 AM - midnight. Check-out time is 10 AM.
What is there to do at Sonesta Hotel Cusco and nearby?
Sonesta Hotel Cusco has 2 bars.
Are there restaurants at or near Sonesta Hotel Cusco?
Yes, there's an onsite restaurant, Mamaji.
Does Sonesta Hotel Cusco have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sonesta Hotel Cusco like?
Sonesta Hotel Cusco is in Cusco Historic Center, a short 3-minute walk from Cusco Wanchaq Station and 8 minutes' walk from Coricancha.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was located in a very convenient area of Cusco. From the hotel we were able to walk to the train station and pick up some odds and ends we needed for our trip. The staff were all very friendly and pleasant. We would recommend the hotel to those needing a place to stay in Cusco.
Gordon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay in Cusco
Excellent customer service and amenities provided by the hotel
Gordon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Place to Stay
Excellent Ambience and very friendly staff and the restaurant is very good. Will go and stay here again. It is expensive but it is worth.
Rajashekar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional