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Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

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Building design
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Overview of Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

VIP Access

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property
Beachfront resort in Montego Bay with spa and casino

8.0/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Lounge area
Map
Lot 59A Freeport, Montego Bay, Saint James
Main amenities
  • Daily housekeeping
  • On a private beach
  • Casino
  • 9 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Fitness center
  • Sauna
  • Steam room
  • Beach sun loungers
  • Beach towels
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Separate sitting area
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • On the waterfront
  • Rose Hall Great House - 31 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 18 min drive

Restaurants

  • The Houseboat Grill - 20 min walk
  • Jerky's - 4 min drive
  • Dragon Court Restaurant - 4 min drive
  • Mystic Thai - 4 min drive
  • Pizza Hut - 6 min drive

About this property

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offers a private beach where you can get a beach massage or relax in a sun lounger, plus you'll have access to onsite scuba diving, snorkeling, and surfing/body boarding. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Seaside Grill, one of 9 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 poolside bars, a casino, and a nightclub. Fellow travelers say good things about the room service and comfortable beds.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Dutch, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
On-site antigen/rapid COVID-19 testing is available for a USD 40 fee
This information is provided by our partners.

At a glance

Hotel size

  • 350 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (8058 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2010
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Casino
  • Full-service spa
  • Nightclub
  • Casino gaming table
  • 33 casino slot machines
  • Spa tub
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Dutch
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

Secrets Spa by Pevonia has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Seaside Grill - This restaurant serves breakfast, lunch, and dinner.
World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Himitsu - This theme restaurant specializes in Asian cuisine and serves dinner only.
Blue Mountain - This restaurant specializes in Caribbean cuisine and serves dinner only.
El Patio - This theme restaurant specializes in Mexican cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 40 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Montego Bay St. James
Montego Bay St. James Secrets
Secrets James Luxury
Secrets James Luxury All Inclusive
Secrets Montego Bay St. James
Secrets St. James Montego Bay Luxury
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Secrets St. James Luxury All Inclusive
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Secrets St James Inclusive
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Secrets St. James Luxury All Inclusive Hotel
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Luxury All Inclusive All-inclusive property
Hotel Secrets St. James Montego Bay - Luxury – All Inclusive
Secrets St. James Montego Bay Luxury All Inclusive
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Secrets St. James Luxury All Inclusive
Secrets St. James Montego Bay Luxury – All Inclusive
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Frequently asked questions

Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive on 19 Dec 2022 start from CA $901, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, the 1410 square-foot casino features 33 slot machines and 1 gaming table.
What is there to do at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing. Additional recreation onsite includes aerobics, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive also has 2 poolside bars, a casino, and a nightclub, as well as a private beach, a sauna, and a steam room.
Are there restaurants at or near Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?
Yes, there are 9 onsite restaurants, featuring international cuisine. Nearby restaurants include Mystic Thai (2 mi), Pizza Hut (2.7 mi), and Pier One Seafood (2.7 mi).
Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive like?
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is located on the waterfront, a short 1-minute walk from Freeport Peninsula and 10 minutes' walk from Sunset Beach Resort Au Natural Beach.

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

In Lovveeee
I literally loved this hotel food / alcohol / room service club entry FREE you hear me. The only negative thing is the drivers charge 40-120 dollars to take you places some of the excursions are actually free but you paying for the ride to and from -_- but other then that I don’t think I’d stay at another hotel this one was too good.
4-night trip
Verified Hotels.com guest review

2/10 Poor

The staff was sweet. The place was severely understaffed, under stocked and literally not as advertised. Clearly Covid took it's toll on maintenance. The restaurants were closed for days at a time. I have Celiac and the menus when I booked said everything was marked. NOTHING WAS MARKED BECAUSE THEY DID NOT HAVE GF OPTIONS! Hangry does not even begin to describe it! 4 meals in 5 days! That was because the mgt and chef stepped in. Mini bar was NEVER RESTOCKED! They picked up the dirty towels and then did not replace with clean. Each day we chased down water, and towels!
Maureen, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is out of this world beautiful! The staff has been amazing in every way! I will be going back next year!
Betty, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

I went to Secrets for a Wedding Event. I wanted all the hype that was presented to me. I am not certain what happened the weekend that I arrived ( maybe they were overbooked or something) the service was horrible. We waited forever to get assigned a room. The minute I went into my room I realized the toilet was not working. I notified staff immediately, nothing was done, except they said “I’m sorry I’ll have someone come to look at it”. They showed up a day later and said it was ok and working fine. The following day the entire toilet leaked the whole night and wet my entire room and luggage. I got another “ I’m sorry, we will change your room”. I got to my new room and it was ok, the shower head was horrible so I had to use a shower cap to shower in order to avoid getting my hair wet. The shower head was spraying all over the place. I didn’t bother complaining, I just prayed for my time there to end. The service! Nothing came within the hour, everything took hours and you had to call back to follow up and let them know you were still waiting. I found tiny bugs in my linen. The lines for food was always long, you had to wait to get seated and served. During lunch I waited 1 hour and 10 minutes for a cheeseburger. When I tell you I was over it! I was over it! I did not enjoy their food (dinner nor breakfast). May I suggest people try RIU instead, when I tell you superb, you will not regret it. They offer similar amenities at a better rate and the staff are excellent.
Gabriel, 4-night family trip
Verified Expedia guest review

8/10 Very good

Large property, well kept grounds and lots of beach area and overall nice and relaxing. The restaurant food was okay but the small hut/grill food by the beach was not- that needs an upgrade.
Sunitam, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I thought this place was a bit pricey, but after my stay, I understand the reason for the prices. The food was great. The staff was extremely friendly. And the view and property is outstanding!
Shayla, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Kayla, 1-night trip
Verified Hotels.com guest review

6/10 Good

Property itself was nice but the servers for restaurants suck! They all had attitudes .in 6 days they cleaned our room twice... the food in every restaurant was great! Beach great not a lot of shaded area... no music at any poolside so bring your radio if you want that .... very relaxed all adult vibe resort . I wouldn't go back at all. This is my 8th trip to Jamaica . I stayed this time at secrets st James and wild orchid got my attention the whole time.
Rico, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stephanie, 4-night family trip
Verified Expedia guest review

8/10 Very good

I enjoyed the quiet and isolated nature of the resort. I felt as though the staff did not want us to come back for seconds or were annoyed by us asking for additional food, I had a problem finding things I liked and they often appeared bothered by myself or my friend asking for something different.
Jamie, 3-night trip with friends
Verified Expedia guest review