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Pestana Chelsea Bridge Hotel & Spa, London

4-star hotel with spa, near Apollo Victoria Theatre

  • Free WiFi
From
$182 CAD

Image gallery

  • One Bedroom Suite - Guest Room
  • One Bedroom Suite - Guest Room
  • Indoor Pool
  • Deluxe Twin Room, Accessible - Bathroom
  • One Bedroom Suite - Guest Room
One Bedroom Suite - Guest Room. Image 1 of 44
1 / 44One Bedroom Suite - Guest Room
8.6.Fabulous.
  • Very quiet with good access to public transit. We did not hear many sounds from other…

    Sep. 12, 2018

  • We arrived at the hotel check-in was easy staff was friendly room was clean there was a…

    May 28, 2021

See all 294 reviews

Official standards

This property advises that it adheres to Yes and No cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 217 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In London City Centre
  • Apollo Victoria Theatre - 24 min walk
  • Harrods - 31 min walk
  • Buckingham Palace - 32 min walk
  • Piccadilly - 33 min walk
  • Victoria and Albert Museum - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Deluxe Family Room
  • One Bedroom Suite

What’s around

Landmarks

  • In London City Centre
  • Apollo Victoria Theatre - 24 min walk
  • Harrods - 31 min walk
  • Buckingham Palace - 32 min walk
  • Piccadilly - 33 min walk
  • Victoria and Albert Museum - 33 min walk
  • Green Park - 33 min walk
  • Hyde Park - 35 min walk
  • St. James Park - 35 min walk
  • Natural History Museum - 36 min walk
  • Westminster Abbey - 37 min walk

Getting around

  • Heathrow Airport (LHR) - 39 min drive
  • London City Airport (LCY) - 24 min drive
  • Gatwick Airport (LGW) - 73 min drive
  • Luton Airport (LTN) - 47 min drive
  • Battersea Park Station - 8 min walk
  • Queenstown Road Station - 10 min walk
  • London (ZEP-Victoria Train Station) - 23 min walk
  • Sloane Square Underground Station - 17 min walk
  • Pimlico Underground Station - 22 min walk
  • Victoria Underground Station - 24 min walk
  • Train station pick-up (surcharge)
map

At a glance

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4:00 PM-2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, access to the fitness center is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Train station pick-up*

Parking

  • Onsite self parking (GBP 65 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Steam room
  • Fitness facilities
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

Languages Spoken

  • Afrikaans
  • Bulgarian
  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 26-inch LCD TV
  • Pay movies
  • Digital TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tres Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Atlantico Restaurant - This restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Chelsea Bridge Hotel
  • Pestana Hotel Chelsea Bridge
  • Pestana Chelsea Bridge Hotel & Spa London England
  • Pestana Chelsea Bridge Hotel And Spa London
  • Pestana Chelsea Bridge Hotel London
  • Pestana Chelsea Bridge London
  • Pestana Chelsea Bridge Hotel Spa
  • Pestana Chelsea Bridge & Spa
  • Pestana Chelsea Bridge Hotel & Spa Hotel
  • Pestana Chelsea Bridge Hotel & Spa London
  • Pestana Chelsea Bridge Hotel & Spa Hotel London
  • Chelsea Bridge Hotel Pestana
  • Chelsea Bridge Pestana
  • Hotel Chelsea Bridge
  • Hotel Pestana Chelsea Bridge
  • Pestana Bridge
  • Pestana Bridge Hotel
  • Pestana Chelsea Bridge
  • Pestana Chelsea Bridge Hotel

Optional extras

Self parking costs GBP 65 per night

Rollaway beds are available for GBP 45 per night

English breakfast is offered for an extra charge of GBP 20.50 per person (approximately)

Policies

This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. Incidentals or additional fees are due at check-out.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve rollaway/extra beds.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Mandatory fees

Deposit: GBP 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pestana Chelsea Bridge Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 65 per night.
  • Yes, there's an indoor pool and a children's pool. The swimming pool will be unavailable from December 16 2020 to July 18 2021 (dates subject to change).
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, Atlantico Restaurant offers alfresco dining. Nearby restaurants include San Gennaro (8-min walk), Boqueria (8-min walk), and Mason's Arms (9-min walk).
  • Pestana Chelsea Bridge Hotel & Spa has a spa and an indoor pool, as well as a 24-hour fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Mark, 1 night trip, May 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good stay

    Friendly staff and nice reception area. The room was spacious and well appointed.

    Geoff, 1 night trip, Nov. 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel. Massive king bed, very clean. Separate shower & bath in the bathroom. Great located for our meal at Gordon Ramsey. Helpful reception staff. Extended our stay twice and kept the same room no fuss.

    Lizzie, 2 night romance trip, Oct. 28, 2020

    Verified Expedia guest review

  • 6.0.Good

    Great location, ok-ish hotel, poor breakfast

    Check-in was satisfactory with amenities that were open explained to use. Room was modern but showed signs of damage and mis-use (wall paper peeled off, and cracks to the plaster board). Can only assume someone had a party or a child was bored. Breakfast was basic (full english) and all table service due to covid. The standard and quality of food was poor and tasted cheap. This again could be down to covid and usual supply chains not being available, but for a hotel that markets itself as 5* luxury in Chelsea / Battersea i thought it was below expectations. The saving grace for the hotel is the location, next to Battersea Park and my partner and i enjoyed a morning stroll around the park. One other oversight for the hotel is not having a guest rate for the car park next door, i paid full price (approx. £40) to park overnight.

    O, 1 night business trip, Oct. 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Spacious rooms, safe & quiet stay

    It was what we expected as we have stayed here several times. We like that it is quiet, clean, spacious and convenient. It is a shame we couldn’t use Spa or pool but understandable due to Covid and although we are Gold Customers we received No Upgrade or Privileges

    2 night trip, Sep. 26, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    One of the main reasons we booked the hotel wasfor the pool and spa. The website mentions how great it is. Upon arrival we are told it is shut.

    Graeme, 2 night family trip, Sep. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Battersea

    Lovely hotel good location

    David, 1 night business trip, Sep. 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    solo stay

    I felt the hotel room looked quite dated, however the bed was comfortable. There were no plugs bear the bed so I was unable to charge my phone whilst I used it. I used the toilet and flushed the chain, afterwards the water continued to fill in the basin all night which I could hear whilst in bed, on waking up I found the floor had flooded with water, I informed reception.

    Lesley-Anne, 1 night trip, Sep. 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very nice hotel, welcoming staff all covid-19 securities in place, felt very safe, would definitely recommend.

    Sandra, 1 night romance trip, Sep. 4, 2020

    Verified Expedia guest review

  • 2.0.Poor

    I am sending this email with great disappointment of my stay with the Pesanta chelsea spa hotel on the 15th march. On the arrival we was told that the steam room and sauna wasnt operating and only the swimming pool is allowed due to the Corona virus which is understandable but we wasnt given any warning prior to our visit or we really wouldnt have came on that day and moved back until this situation was sorted as this is one of the main reasons we was going there. If we wanted to go just swimming we could have done at a public swimming baths. Most companies are sending emails to customers of their business to keep them updated of any changes that they are making due to the corona virus and I feel that this should of been the same with the hotel to their guests. When we visited the spa we was made to feel extremely uncomfortable by the male member of staff who was working at the reception, we was being stared at whilst in the swimming pool which, as you can appreciate, left us feeling extremely as two young women, who were the only guests in the spa facility at the time. Then the condition of the room was very dusty but we left this and when we decided to then go to bed we than had noticed that the sheets on the mattress had some sort of blood stains over it on both twin beds and we had to call reception at 12am to then have a frosty response of 'you only noticed this now' and 'are you sure this wasnt done by yourselves!' We hadn't even got into the bed yet and this is why

    1 night trip, Mar. 15, 2020

    Verified Expedia guest review

See all 294 reviews