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Hotel Portobelo, Guadalajara
3-star hotel in Downtown Guadalajara with restaurant and bar/lounge
- Free WiFi
- Collect stamps
- Price Guarantee
From$86 CAD$39 CADPrice available on 20 Sep. 2021
Restrictions related to your trip
COVID-19 restrictions. See detailsOpens in a new window
Av Juarez No. 687 Col Centro, Guadalajara, 44100, JAL, Mexico
9.2.Superb.903 verified Hotels.com guest reviews
The food at the restaurant was very bad. We ordered hamburgers and they were raw. The…
Apr. 8, 2021
Like The hotel is located in a good area, very walkable area The hotel is nice and the…
Jan. 7, 2020
Official standards
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- gap period enforced between guest stays24 hours
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Walkable194 positive mentions
Transportation options148 positive mentions
Convenient142 positive mentions
Safe129 positive mentions
Shopping114 positive mentions
- Free parking
- Free WiFi
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 86 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- 24-hour front desk
- Front desk safe
For families
- Private bathroom
- Premium TV channels
- Television
- Free toiletries
- Daily housekeeping
- Laundry facilities
What’s around
- In Downtown Guadalajara
- Parque Revolucion - 1 min walk
- Museo de las Artes Universidad de Guadalajara - 6 min walk
- University of Guadalajara Assembly Hall - 6 min walk
- Universidad de Guadalajara - 6 min walk
- Templo Expiatorio del Santisimo Sacramento - 7 min walk
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room
- Standard Double Room (Dos Camas Matrimoniales)
Location
Av Juarez No. 687 Col Centro, Guadalajara, 44100, JAL, Mexico
- In Downtown Guadalajara
- Parque Revolucion - 1 min walk
- Museo de las Artes Universidad de Guadalajara - 6 min walk
What’s around
Landmarks
- In Downtown Guadalajara
- Parque Revolucion - 1 min walk
- Museo de las Artes Universidad de Guadalajara - 6 min walk
- University of Guadalajara Assembly Hall - 6 min walk
- Universidad de Guadalajara - 6 min walk
- Templo Expiatorio del Santisimo Sacramento - 7 min walk
- Biblioteca Octavio Paz - 9 min walk
- Corona Market - 10 min walk
- Palacio de Gobierno - 12 min walk
- Guadalajara Cathedral - 12 min walk
- Plaza de Armas - 12 min walk
Getting around
- Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 18 min drive
- Juarez Station - 1 min walk
- Refugio Station - 10 min walk
- Plaza Universidad Station - 10 min walk
At a glance
Hotel size
- This hotel has 86 rooms
- This hotel is arranged over 4 floors
Arriving/leaving
- Check-in time 3:00 PM-anytime
- Check-out time is noon
Restrictions related to your trip
- COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite extended parking
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
- Onsite parking includes off-street options
- Free offsite parking nearby
Other information
- Smoke-free property
In the hotel
Food and drink
- Continental breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- 24-hour room service
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
Facilities
- Number of buildings/towers - 1
- Year Built - 2007
- Elevator
- Safe-deposit box at front desk
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Braille signage
Languages Spoken
- English
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Iron/ironing board
Sleep well
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- 32-inch LCD TV
- First-run movies
- Premium TV channels
Stay connected
- Desk
- Free WiFi
- Free local calls
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Dining
PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
Fees & policies
Optional extras
- Continental breakfast is offered for an extra charge of MXN 95 for adults and MXN 55 for children (approximately)
PetsPay at property
- Service animals exempt from fees
ParkingPay at property
- Parking height restrictions apply
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts Visa, Mastercard, American Express, debit cards and cash.
Also known as
- Hotel Portobelo
- Hotel Portobelo Hotel Guadalajara
- Hotel Portobelo Guadalajara
- Portobelo Guadalajara
- Portobelo Hotel
- Hotel Portobelo Hotel
- Hotel Portobelo Guadalajara
Also known as
- Hotel Portobelo
- Hotel Portobelo Hotel Guadalajara
- Hotel Portobelo Guadalajara
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- No, unfortunately, but there's free parking nearby.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
- Yes, PBH offers Mexican cuisine. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Tacos de Barbacoa La Wera (4-min walk), Gran Sherman (4-min walk), and El Teu Lloc (4-min walk).
- No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
9.2.Superb.903 verified Hotels.com guest reviews
- 8.0.Very Good
The parking was excellent. The staff were very nice. The restaurant was good for breakfast but not so good for dinner.
Myrna, 1 night family trip, Dec. 17, 2019
Verified Expedia guest review
- 10.0.Exceptional
They have good service. Staff is nice and friendly
1 night trip, Dec. 9, 2019
Verified Expedia guest review
- 10.0.Exceptional
Good facilities, good location. Clean and confortable place to stay. Keep clean your place as it is today
1 night family trip, Dec. 8, 2019
Verified Expedia guest review
- 10.0.Exceptional
Nice and convenient place to stay. Recommendable place to stay
1 night family trip, Dec. 7, 2019
Verified Expedia guest review
- 8.0.Very Good
It’s una very convenient location although around my room it was so noisy
4 night romance trip, Jul. 7, 2019
Verified Expedia guest review
- 8.0.Very Good
Great location. First time, I have been in a hotel that they charged me for ice!
2 night romance trip, Apr. 11, 2019
Verified Expedia guest review
- 8.0.Very Good
It is close to bus stops, metro, restaurants, shopping and places to see. The room is not sound proof. The room is clean and staff are friendly. Wifi is weak at times
5 night trip, Mar. 2, 2019
Verified Expedia guest review
- 8.0.Very Good
Great property, dt guadalajara, clean, small. Really enjoyed my stayed there.
1 night romance trip, Dec. 25, 2018
Verified Expedia guest review
- 10.0.Exceptional
Great location, super clean and amazing water pressure!
4 night business trip, Nov. 19, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
The hotel is really nice and super clean- if you are planning to stay during weekend days ask for a room that is not facing the main streets so noise from outside doesn’t bother you. Overall I had a pleasant stay 5/5
CQ, 3 night trip, Oct. 11, 2018
Verified Expedia guest review